The man who cecked me in was friendly.aside from that, I had a HORRIBLE experience! Th room I booked was supposed to be a DELUXE KING SUIT. which was supposed to include ( as the pictures will show when you're looking for a room to book) a partially open bathroom with a Jacuzzi tub. My room had none of those things. I also had no phone in my room and when I went to the service desk and rang the bell, more than 6 times, no one came to assist me. I was then denied staying another night because I allegedly smoked in my room! This is false and I can prove that they're not telling the truth. But we went ahead and left without raising a stink, to find another hotel. Within 30 minutes of departure, I realized I left the only pair of clothes that currently fit me in the room. ( I left quickly and therefore in my pajamas.) So we called and they said the clothes were thrown in the trash and already in the dumpster and I could come and dumpster dive to locate them. When asked why they'd been tossed I the dumpster and why they'd been discarded so quickly,they said they had no lot and found. They refused to look themselves for my clothes and refused to compensate in any way for all of the terrible customer service,the loss of property or false advertising. I would NOT recommend this hotel to ANYONE! Apparently they have a reputation for accusing nonsmoker's and anyone else who rents from them of smoking in the rooms and have a history of poor customer service in full.Terrible experience!