- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.
Located in Wildwood, Sunset Beach Hotel is in the city center and on the boardwalk. Adventure Pier and Splash Zone Water Park are local attractions and those in the mood for shopping can visit Wildwood Boardwalk and Washington Street Mall. Raging Waters Water Park and Seaport Aquarium are also worth visiting.
This hotel is horrible. Probably the worst experience of my life, and I travel a lot! I made my reservation in Expedia and was charged the full fee at the time of my reservation. When we got to the hotel, during their posted check in time, there was no one in the office and the door was locked. After we tracked someone down, we were told that there were no active reservations for that day. After I showed them my Expedia confirmation, they were able to track it down on their computer. They then wanted me to pay again, even though I showed them my credit card statement showing the paid charge made out to Sunset Beach Hotel. They insisted that that's not how they do business and Expedia had screwed up. After much ado, I had to get stern with them just to get them to give me my room key and stop blaming me for their misunderstanding of the Expedia reservation process. Although they told us that we had a beach view room, we could only see the beach if we stood outside of our door and looked completely sideways. The only view from our window was the side street. The final insult was on our last day. We went for a walk and when we returned, we had been locked out of our room. When I finally found an attendant at the empty front office, they told me that their locks change automatically at check out time of 10 am. It didn't seem to matter that the time was only 9:40am!!! They had never made the adjustment from daylight savings time. I was so glad to leave this place and never return.