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Real Inn Cancún

Star Rating
3.5 out of 5

Information

Reviews

4.1 / 5Very Good
2,574 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Langosta Beach
    3 min walk
  • Popular Location
    Tortuga Beach
    11 min walk
  • Popular Location
    Turtle Beach
    2 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on a lake, Real Inn Cancún is in Cancun's Zona Hotelera neighborhood, an area with good shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Delphinus Dreams and Cancun Interactive Aquarium are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Langosta Beach - 3 min walk
    • Popular Location
      Tortuga Beach - 11 min walk
    • Popular Location
      Turtle Beach - 2 min drive
    • Popular Location
      Cancun Convention Center - 4 min drive
    • Popular Location
      Forum Beach - 6 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

    Restaurants

    • Stock Cafe – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
    • Pool Bar – Pool-view bar. Open daily.

    About this property

    Real Inn Cancún

    A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 160 rooms feature modern comforts like flat-screen TVs with cable channels, plus free WiFi and free wired Internet. 24-hour room service, premium bedding, and free bottled water are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Full breakfast available for a fee daily 6 AM–11 AM: MXN 290 for adults and MXN 140 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool
    • Snack bar/deli

    Conveniences

    • Banquet hall
    • Elevator

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff

    Languages spoken

    • English
    • Spanish

    Business services

    • 3 meeting rooms
    • Business center

    Outdoors

    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Free bottled water

    More

    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    Where to eat

    4.1

    Very Good

    5 - Excellent
    1,152
    4 - Good
    886
    3 - Okay
    311
    2 - Mediocre
    100
    1 - Poor
    125
    4.4
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice, modern hotel

    Late check-out worked out well

    Stayed 3 nights in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Dec 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      This was our the third visit to the Real Inn and we were very displeased with the service at the front desk, cleanilness of the room, and pool area. Front desk: simply unfrienddy; we felt unwelcomed. The front desk staff would not make change for us when we needed to pay our taxi driver. I had to buy something from the starbucks just to get change. Room: we were told upon check in that our roomlwould be ready at 1:30 we waited by the pool area until 2:30 and was told that a smaller room on the thrid floor would ready room. I requested a 5th floor early check in room. We were told that none were available and a few moments later we were told that they had a room available but they needed to make sure it was clean. Finally aound 3 we checked into room 530. The room was hot upon entry, the balcony had old dry limes on the ground the furniture damaged. The linens were soiled on the bed, stains on the white blanket stains and hair on the sheets. The towels were had an appearance of being old and over used. Lots of torn edges and gray instead of white in appearance. They were too soiled with stains. We requested to have our linens changed and new towels. Pool: loungers and umbrellas were borken and damaged. The pool water was cloudy with alot of calcium build up on the tiles and there was scuba lessons being taught that occupied the one and only small pool on the propery. Restaurant: offered great service. We will not return to the Real Inn nor, make suggestions for this property

      Stayed 2 nights in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service

      Stayed 4 nights in Dec 2019

      5/5 Excellent

        This traveler didn’t leave comments with their review
        Stayed 4 nights in Nov 2019

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