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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Beachfront Swim Up -Adults Only
323 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite, Ocean View
Room with view
387 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite
387 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Oceanfront
Room with view
377 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite (Junior)
388 square feet
1 King Bed and 1 Large Twin Bunk Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Junior Suite, Beachfront (Walk Out)
Room with view
323 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Ocean View
Room with view
646 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Junior Suite Lagoon View
323 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom
646 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite, Ocean View
1367 square feet
1 King Bed
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Suite, 1 Bedroom, Oceanfront
Room with view
645 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Junior Suite Ocean View
Room with view
323 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
388 square feet
1 King Bed 1 Double Bed and 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Located in Cancun (Zona Hotelera), Panama Jack Resorts Cancun All Inclusive is steps from Chac Mool Beach and a 2-minute drive from Cancun Convention Center. This 4-star property is 1.2 mi (2 km) from Cancun Interactive Aquarium and 1.7 mi (2.8 km) from La Isla Shopping Mall.

Make yourself at home in one of the 458 guestrooms featuring refrigerators and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Casa de Rosa, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 5726 square feet (532 square meters), including conference space. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Panama Jack Resorts Cancun All Inclusive

Boulevard Kukulkan, Km. 11.5, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Taxes included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Surcharge for premium food items
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Room service during certain hours
  • Onsite live performances included
  • Theme parties included

Hotel Amenities

Panama Jack Resorts Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Panama Jack Resorts Cancun All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite valet parking is complimentary.

Panama Jack Resorts Cancun All Inclusive has designated areas for smoking.

  • Waterslide
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Poolside bar
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 532
  • Number of meeting rooms - 5
  • Free reception
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 458
  • Number of floors - 6
  • Beach bar
  • Couples/private dining
  • Coffee/tea in common areas
  • Designer stores on site
  • Number of bars/lounges - 3
  • Full-service spa
  • Free water park access
  • Conference space
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Coffee shop or café
  • Free pool cabanas
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 7
  • Conference space size (feet) - 5726
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Panama Jack Resorts Cancun All Inclusive offers 458 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free dial-up Internet access
  • Plasma TV
  • Minibar (stocked, free items)
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Bed sheets not available

Where to Eat

A complimentary manager's reception is offered each day.

Casa de Rosa - Onsite restaurant.

Viaggio - Onsite restaurant. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Deck 74 - This buffet restaurant overlooks the ocean. Open daily.

At Sunset - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

No gap period between guest stays

Hotel Names

  • Caribe Real
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Panama Jack Resorts Cancun All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
  • Panama Jack Resorts Cancun All Inclusive All-inclusive property

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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