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Get an overview of this hotelCouples-only beachfront resort on Isla Mujeres

With a stay at Isla Mujeres Palace Couples Only All Inclusive Resort in Isla Mujeres, you'll be on the beach and minutes from Tortugranja Turtle Farm, and close to Capitán Dulché Museum.

This 4-star resort is within close proximity of Lancheros Beach and Joysxee Floating Bottle Island.

Make yourself at home in one of the 62 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at the resort's restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is served daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.

Isla Mujeres Palace Couples Only All Inclusive Resort

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities

  • Bicycling

Lessons/classes/games

  • Bartending
  • Language

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Premium food items
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Hotel Amenities

Isla Mujeres Palace All Inclusive Resort sits on a span of golden beach, 3 miles (5 kilometers) from downtown Isla Mujeres and 6 miles (9.5 kilometers) from downtown Cancún.

This couples-only all-inclusive resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site, and room service is available 24 hours a day. Massage, facials, pedicures, and manicures are offered at Awe-Spa (surcharge). Jutting out from the beach is a pier that accommodates small vessels, and guests have the use of kayaks. Enjoy a luxurious yacht ride on the Casanova. Guests can enjoy a comfortable yacht ride, from mainland Cancun directly to Isla Mujeres Palace, without the need to take a ferry and taxi. Complimentary valet parking is available in addition to an airport transportation (surcharge). Complimentary wireless Internet access is available throughout the resort.

  • Year Built 2007 
  • 24-hour business center 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of buildings/towers - 1 
  • Wedding services 
  • 24-hour front desk 
  • ATM/banking 
  • Number of floors - 3 
  • Bar/lounge 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • 24-hour fitness facilities 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Free ferry terminal shuttle 
  • Grocery/convenience store 
  • Designated smoking areas (fines apply) 
  • Designated smoking areas 
  • Airport transportation 
  • Gift shops or newsstand 
  • Shopping on site 
  • Elevator/lift 
  • Hair salon 
  • Laundry facilities 
  • One meeting room 
  • Luggage storage 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Total number of rooms - 62 
  • Free valet parking 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Free self parking 
  • Snack bar/deli 
  • Spa services on site 
  • Outdoor pool 
  • Swim-up bar 
  • Free breakfast 
  • Free WiFi 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Balcony 
  • Phone 
  • Free long-distance calls 
  • Bathrobes 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Free toiletries 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Free bottled water 
  • Coffee/tea maker 
  • Free local calls 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Jetted bathtub 
  • Satellite TV service 
  • iPod docking station 
  • Premium TV channels 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • LED TV 
  • Free WiFi 

Where to Eat

Azul - International cuisine. Buffet breakfast, buffet lunch, and à la carte dinner.

Lobby Bar - Continental breakfast. Snacks and drinks.

Snack Bar - Sandwiches and snacks.

Poolside Bar - Poolside and swim-up seating. Sandwiches, snacks, and tropical drinks.

Room service - Available 24 hours a day.

Nearby Things to Do

Isla Mujeres Palace All Inclusive Resort has an outdoor pool and a small fitness room with cardio machines and free weights. Guests also have the use of kayaks and bicycles.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Beach volleyball on site 
  • Windsurfing nearby 
  • Sailing nearby 
  • Free bicycles on site 
  • Ecotours nearby 
  • Kayaking on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 

Spa Services

  • Hot stone massage 
  • Number of treatment rooms 3 
  • Couples treatment rooms 
  • Massages 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Special check-in instructions:

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Hotel Name

  • All Inclusive Isla Mujeres
  • Isla Mujeres All Inclusive
  • Isla Mujeres Palace Couples Only
  • Isla Mujeres Palace Couples Only All Inclusive Resort
  • Palace Couples Only All Inclusive Resort
  • Palace Resort Isla Mujeres

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2016 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

  • USD 500 resort credit with a 3-night stay
  • USD 750 resort credit with a 4-night stay
  • USD 1500 resort credit with a 5-8 night stay
  • USD 2000 resort credit with a 9-11 night stay
  • USD 2500 resort credit with a 12-night minimum stay
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2016. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.

Unlimited Phone Calls Promotion

Book a stay in any room/rate category for travel anytime and receive the following:

  • Complimentary unlimited in-room phone calls to phone-numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Valid anytime, subject to availability. Other restrictions may apply.

Complimentary Honeymoon Offer

Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Complimentary honeymoon dinner at select restaurants
  • 2 honeymoon t-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check-out until 6 PM (subject to request and availability)
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Beach Palace Resort All Inclusive
    • Moon Palace Golf & Spa Resort All Inclusive
    • Playacar Palace All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Complimentary Yacht Ride Offer

Book a stay in any room or rate category for travel after February 14, 2016 and receive a complimentary yacht transfer to the hotel from Marina Hacienda del Mar, Cancun, for up to 9 guests, including luggage.

Full details provided by hotel. Guests are responsible for their own transportation from the airport to the Marina Hacienda del Mar office. Offer valid for up to 9 guests. Guests must contact the hotel directly at least 24 hours in advance, between 9 AM-6 PM, with their flight details to arrange transfer; contact information is provided on the booking confirmation email. Same-day applications will not be permitted. Guests arriving late are responsible for their own transportation. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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