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3.7 of 5 guest rating
Room type Options Nightly price Book
Standard Room
Room with view
215 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types

Get an overview of this hotel
3-star Cancun hotel in Downtown Cancun, near Plaza Las Americas

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Smoke-free property

With a stay at Hotel Plaza Carrillo's in Cancun (Downtown Cancun), you'll be a 5-minute drive from Market 28 and 6 minutes from Langosta Beach. This hotel is 5.4 mi (8.6 km) from Las Americas Cancun Mall and 5.9 mi (9.5 km) from Tortuga Beach.

Make yourself at home in one of the 43 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, concierge services, and a reception hall.

Enjoy a satisfying meal at Carrillos serving guests of Hotel Plaza Carrillo's. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cancun hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Plaza Carrillo's is a smoke-free property.

  • Safe-deposit box at front desk
  • Bar/lounge
  • Luggage storage
  • Concierge services
  • 24-hour front desk
  • Reception hall
  • Restaurant
  • Tours/ticket assistance
  • Total number of rooms - 43
  • Free self parking
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Plaza Carrillo's offers 43 accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • In-room climate control (air conditioning)
  • Room service
  • Iron/ironing board (on request)
  • Shower only
  • Cable TV service
  • Free WiFi
  • Number of bathrooms - 1
  • Braille signage

Where to Eat

Carrillos - This restaurant specializes in international cuisine.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Cash Deposit Required

Debit cards

gap period enforced between guest stays 24 hours

Hotel Names

  • Hotel Plaza Carrillo's Cancun
  • Hotel Plaza Carrillo's
  • Plaza Carrillo's Cancun
  • Plaza Carrillo's
  • Hotel Plaza Carrillo's Hotel
  • Hotel Plaza Carrillo's Cancun
  • Hotel Plaza Carrillo's Hotel Cancun

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Enhanced food service safety measures are in place.

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