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Room type Options Nightly price Book
Standard Room
Room with view
215 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types

Get an overview of this hotel
Comfortable hotel, walk to Las Palapas Park

Popular property highlights

Free WiFi
24-hour front desk
Concierge services

With a stay at Hotel Plaza Carrillo's in Cancun (Downtown Cancun), you'll be a 1-minute drive from Las Palapas Park and 6 minutes from Cancun Mall. This hotel is 4.7 mi (7.6 km) from Tortuga Beach and 6.6 mi (10.6 km) from Cancun Convention Center.

Make yourself at home in one of the 43 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Enjoy a meal at Carrillos, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cancun hotel also offers an outdoor pool, tour/ticket assistance, and a garden.

Hotel Plaza Carrillo's has designated areas for smoking.

  • Safe-deposit box at front desk
  • Distance from property (ft) 33
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Distance from property (meters) 10
  • Free parking nearby
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Snack bar/deli
  • Street parking
  • Designated smoking areas
  • 24-hour front desk
  • Reception hall
  • Tours/ticket assistance
  • Total number of rooms - 43
  • Free WiFi
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Hotel Plaza Carrillo's offers 43 accommodations with safes and complimentary toiletries. Beds feature down comforters. Cable television is provided. Bathrooms include bathtubs or showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • TV size measurement: inch
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Wardrobe or closet

Where to Eat

Carrillos - This restaurant specializes in international cuisine.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Noise-free rooms not guaranteed

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Cash deposit required

Debit cards

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hotel Plaza Carrillo's Cancun
  • Hotel Plaza Carrillo's
  • Plaza Carrillo's Cancun
  • Plaza Carrillo's
  • Hotel Plaza Carrillo's Hotel
  • Hotel Plaza Carrillo's Cancun
  • Hotel Plaza Carrillo's Hotel Cancun

We should mention

Pool access available from 6:30 AM to 8:00 PM.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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