Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Estudio 6
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Estudio 7
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 14
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Estudio 10
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 5
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 9
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 2
1 Queen Bed
Room sleeps 4 guests
Select dates to see price
Estudio 11
2 Queen Beds
Room sleeps 4 guests
Select dates to see price
Estudio 8
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 12
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 3
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 13
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Estudio 15
1 King Bed
Room sleeps 4 guests
Select dates to see price
Estudio 4
1 Queen Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Comfortable adults-only hotel, walk to Las Palapas Park

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
Smoke-free property

A stay at Casa Balam Cancun places you in the heart of Cancun, a 1-minute drive from Las Palapas Park and 13 minutes from Cancun Convention Center. This hotel is 7.1 mi (11.4 km) from Forum Beach and 8.8 mi (14.2 km) from La Isla Shopping Mall.

Make yourself at home in one of the 13 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and 42-inch Smart televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided on request.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

At Casa Balam Cancun, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include laundry facilities and a safe deposit box at the front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Cancun hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite uncovered valet parking is complimentary.

Casa Balam Cancun is a smoke-free property.

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Beach shuttle (surcharge)
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 13
  • Uncovered parking
  • No accessible shuttle
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Garden

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Casa Balam Cancun offers 13 air-conditioned accommodations with safes and irons/ironing boards. These individually furnished accommodations include desks. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Smart televisions are featured in guestrooms. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Hypo-allergenic bedding available
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Desk
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Shower only
  • Full-sized refrigerator/freezer
  • Free WiFi
  • Individually furnished
  • TV size: 42
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Housekeeping on request
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Number of days between towel changes: 7
  • Number of days between bed sheet changes: 7
  • WiFi speed 25+ Mbps
  • Smooth flooring in room

Where to Eat

Casa Balam Cancun has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve onsite parking

This property accepts debit cards and mobile payments; cash is not accepted

Mobile payment options include: PayPal

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts debit cards, mobile payments, and PayPal. Cash is not accepted. 

Mobile payments

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

No front desk

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Private entrance

Social distancing measures are in place

PayPal

Guest will receive an email before arrival 2 weeks

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Minimum guest age is 18

Debit cards

Hotel Names

  • Palapas Suites Hotel Cancun
  • Palapas Suites Hotel
  • Palapas Suites Cancun
  • Cancun Palapas Suites Hotel
  • Palapas Suites
  • Balam
  • Cancun Palapas Suites
  • Casa Balam Cancun Hotel
  • Casa Balam Cancun Cancun
  • Casa Balam Cancun Hotel Cancun

We should mention

Pool access available from 9:30 AM to 7:30 PM.

Guests under 18 years old are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?