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Get an overview of this hotelBeachfront Cancun hotel in Hotel Zone with 2 restaurants

With a stay at Cancun Bay Resort in Cancun (Hotel Zone), you'll be minutes from Linda Beach and close to La Sagrada Familia Parish.

This hotel is within close proximity of Museum of Popular Mexican Art and Escenica Tower.

Make yourself at home in one of the 113 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Cancun Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Snorkeling
  • Snorkeling excursions

Land activities

  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Some rates at Cancun Bay Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cancun Bay Resort features a marina, 2 outdoor swimming pools, a spa tub, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. High-speed wireless Internet access is complimentary.

This Cancun hotel also offers spa services, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2013.

Cancun Bay Resort has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 113 
  • Number of floors - 3 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Laundry facilities 
  • Library 
  • Marina on site 
  • Multilingual staff 
  • RV, bus, truck parking 
  • Parking (limited spaces) 
  • Garden 
  • Terrace 
  • Beach bar 
  • Poolside bar 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1978 
  • Area shuttle (surcharge) 
  • Number of restaurants - 2 
  • Snack bar/deli 
  • Free self parking 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of buildings/towers - 5 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Swim-up bar 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking, Parking (limited spaces)

Room Amenities

  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room safe (laptop compatible) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge.

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pool Bar - This bar is located by the pool.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 

Spa Services

  • Massages on beach 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No rollaway/extra beds available

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 199 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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