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4.4 / 5Excellent
631 reviews

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    About this area

    Located in Buffalo, Hilton Garden Inn Buffalo Downtown is in the city center and near a metro station. Statler Tower and Guaranty / Prudential Building are local landmarks, and some of the area's attractions include Buffalo Zoo and Hamburg Fairgrounds. Looking to enjoy an event or a game? See what's going on at KeyBank Center or New Era Field.

    Getting around

    • Lafayette Square Station - 2 min walk
    • Buffalo-Exchange Street Station - 13 min walk
    • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 19 min drive

    Restaurants

    • Garden Grille & Bar – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free wired internet

    Parking and transportation

    Valet parking: USD 25 per night
    Parking height restrictions apply
    Free roundtrip airport shuttle from 6 AM - 11 PM
    Airport shuttle at scheduled times
    Free area shuttle up to 3.00 miles
    Free train station pick-up shuttle

    Food and drink

    Full breakfast available for a fee daily 7 AM–11 AM: USD 12.95 per person
    1 restaurant
    2 bars/lounges
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Grocery/convenience store
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Sofa bed

    Conveniences

    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    3 meeting rooms
    Computer station
    Conference space ( 3800 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Designated smoking areas (fines apply)
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Free cribs/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)
    Sofa bed

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    39-inch LCD TV
    Cable channels
    MP3 dock
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers (weekdays)
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.4

    Excellent

    5 - Excellent
    348
    4 - Good
    224
    3 - Okay
    40
    2 - Mediocre
    14
    1 - Poor
    5
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The corner room I was in was spacious and clean. The views were breathtaking.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Convenient to KeyBank center

    Took an hour to get our car out of valet parking. They lost my keys. Finally found them. They did credit me the $25 parking fee. Glad i wasn't in a hurry to leave. They had said allow 20 minutes to get your car, that morning they were working at 45 minutes, mine over an hour. The room however was quiet, clean and comfortable. Not thrilled with only breakfast option was $12.95 buffet. Too much for a bite of breakfast and coffee .

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    3/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Soft sheets, quiet room. We loved the experience. The other observation to additional security was nice as well. You had to put your key card in the elevator to get up to your hotel floor. This was new for us—neat indeed.

      Stayed 1 night in Oct 2019

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