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Embassy Suites Buffalo

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
1,825 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Buffalo Niagara Convention Center
    5 min walk
  • Popular Location
    Buffalo City Hall
    5 min walk
  • Popular Location
    Shea's Performing Arts Center
    7 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    16 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Buffalo

    Located in Buffalo, Embassy Suites Buffalo is in the city center and near the airport. Buffalo Zoo and Hamburg Fairgrounds are local attractions and those in the mood for shopping can visit Walden Galleria Mall and Main Place Mall. Looking to enjoy an event or a game? See what's going on at KeyBank Center or New Era Field.

    Popular Location

    What's nearby

    • Buffalo Niagara Convention Center - 5 min walk
    • Buffalo City Hall - 5 min walk
    • Shea's Performing Arts Center - 7 min walk
    • Coca-Cola Field - 15 min walk
    • Roswell Park Cancer Institute - 2 min drive

    Getting around

    • Fountain Plaza Station - 6 min walk
    • Buffalo-Exchange Street Station - 19 min walk
    • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 16 min drive

    Restaurants

    • Sear Steakhouse – Alfresco dining steakhouse with a bar. Serves lunch and dinner daily.
    • The Avant Beanery – Café offering American cuisine. Serves light fare on select days.

    About this property

    Embassy Suites Buffalo

    Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 182 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and living rooms. Other amenities available to guests include MP3 docks, refrigerators, and microwaves.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Valet parking: USD 25 per night
    Roundtrip airport shuttle (surcharge) from 7 AM - 10 PM

    Food and drink

    Free cooked-to-order breakfast available daily
    1 restaurant and 1 coffee shop/café
    1 bar
    Free daily reception
    Room service available

    Things to do

    24-hour fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Grocery/convenience store
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Separate living room
    Sofa bed

    Conveniences

    ATM/banking services
    Elevator
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Wedding services

    Languages spoken

    English

    Business services

    24-hour business center
    Meeting rooms
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Heating
    Sofa bed queen

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    32-inch flat-screen TV
    Cable channels
    MP3 dock
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers (weekdays)
    Phone
    Safe
    Separate living room
    4.4

    Excellent

    5 - Excellent
    1,103
    4 - Good
    506
    3 - Okay
    124
    2 - Mediocre
    60
    1 - Poor
    32
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.5
    Property condition

    2/5

    • Disliked: Cleanliness

    Stay away

    This hotel was party central. There was noise and disruption the first night. A group of teenage boys had set up in the lobby and used it as a party area. The hallway was trashed the next day. Our second day we left the room at 11am and returned at 530pm and the room had not been serviced. We had to call and ask for towels, but it was never cleaned. Additionally we tried to use the pool but it was overtaken by a group of unsupervised kids who were jumping and screaming in the pool area. I went and complained at the front desk. They finally sent a security guard up, but I had to ask the security guard to actually tell the kids to calm down. None of them had on actual bathing suits and they were completely unsupervised. My 3 children were actually scared to get into the pool this group was so rowdy. Also the hot tub has been filled with plants and no longer works which was not mentioned anywhere on the hotel website. Overall this hotel was not great. I got a decent deal on the room but wouldn’t stay here again.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Staff, great suite, great time

    Customer service was second to none. Everyone was beyond friendly, helpful and extremely knowledgeable, able to resolve any issue with ease. The Hilton honors app was worked decently enough getting us checked in, and the digital room key is pretty awesome, however it’s connectivity sometimes left me standing outside my door for a moment while the Digital signals reconnectedd

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We loved our stay at the Embassy Suites Buffalo. All staff we had encountered were friendly, well everyone in Buffalo was friendly! We stayed in a King Suite. Beautiful, spacious and clean. The breakfast was great. The made to order omlettes was a wonderful addition. The only negative thing I have to say is the potatoes were cold both mornings, but thats very minuscule as everything else provided for breakfast was great. We would definitely stay again!

    Stayed 2 nights in Jan 2020

    2/5

    • Disliked: Cleanliness

    They charged me 75$ fee per night for a deposit in case of any damage. Our room was nasty. Old stale half eaten food in fridge. Plus hair in the fridge. Looked everywhere for linen for the pull out bed, found it already on the bed, with brown/ red stains. My point is if u are going to make me give YOU a 75$ damage deposit then the room given to me should be in perfect/clean condition. Breakfast and managers reception felt like food/drinks were rationed out. We have stayed at multiple embassy suites and usually just love them, however this one was very disappointing.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 1 night in Jan 2020

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