- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service. No pillows in room. Dirty bathroom. Rude staff. No food.
Book online or call:1-844-709-7928
Located in Buffalo, Buffalo Grand Hotel is in the city center and on a river. Pierce - Arrow Museum and Kleinhans Music Hall are cultural highlights, and some of the area's notable landmarks include Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Frank Lloyd Wright's Darwin D. Martin House. Looking to enjoy an event or a game? See what's going on at Coca-Cola Field or KeyBank Center. Our guests appreciate the hotel's location for the nightlife. It's also convenient to public transportation: Church Station is 5 minutes by foot and Seneca Station is 7 minutes.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Never again will I stay at this hotel. The moment I stepped foot in the door I notice the carpet and the dirty marks on the walls. When I got to my room on the 7th floor I did A room exception as I do with every hotel I stay out because you just never know. Well sure enough I looked under the bed and there was a broken CRACK PIPE!!!!!! Not to mention the sheets had stains, the mini fridge was placed in the middle of the room dust on all of the windows on the microwave. looked like the room never been clean it was nasty! After seeing my room I went to the front desk and told them what I had found and how disgusting My room was. They didn’t seem to be bother that I found a freaking CRACK PIPE under the bed they act like this wasn’t a big deal. They never once apologize very unprofessional. I will be calling the upper management. DO NOT book this hotel it’s not worth it!!!!!!