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Sheraton Buenos Aires Hotel and Convention Center

Star Rating
4.5 out of 5
Photo gallery

Reviews

3.9 / 5Good
487 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Torre de los Ingleses
    3 min walk
  • Popular Location
    Plaza San Martin
    4 min walk
  • Popular Location
    Galerias Pacifico
    11 min walk
  • Airport
    Buenos Aires (EZE-Ministro Pistarini Intl.)
    27 min drive

Choose your room

Book online or call:

1-844-709-7928
  • Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 8
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    • Special Deal
    Price is $259
    per night
    $259 total
    We have 2 left
    It only takes 2 minutes
  • Club Room, 2 Twin Beds, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 8
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    • Special Deal
    Price is $259
    per night
    $259 total
    We have 1 left
    It only takes 2 minutes
  • Premier Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 8
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    • Special Deal
    Price is $319
    per night
    $319 total
    We have 5 left
    It only takes 2 minutes
  • Club Room, Business Lounge Access

    Room Amenities

    • Sleeps 5
    • 1 Twin Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 8
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    • Special Deal
    Price is $619
    per night
    $619 total
    We have 1 left
    It only takes 2 minutes
  • Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 8
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    • Special Deal
    Price is $619
    per night
    $619 total
    We have 1 left
    It only takes 2 minutes
  • Classic Room, 1 King Bed, Pool Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
    We are sold out
  • Classic Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
    Exceeds max adults
  • Classic Room, 2 Twin Beds, Pool Access

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
    We are sold out

About this area

Buenos Aires

Located in Buenos Aires's Retiro neighborhood, Sheraton Buenos Aires Hotel and Convention Center is in the city center and near a metro station. Palermo Soho and Florida Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Plaza San Martin and Japanese Garden. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Torre de los Ingleses - 3 min walk
  • Popular Location
    Plaza San Martin - 4 min walk
  • Popular Location
    Florida Street - 6 min walk
  • Popular Location
    Galerias Pacifico - 11 min walk
  • Popular Location
    Luna Park - 16 min walk

Getting around

  • Buenos Aires Retiro Station - 4 min walk
  • San Martin Station - 8 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 27 min drive

Restaurants

  • Buono Ristorante – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
  • Lobby Bar – Bar.
  • Pool Snack – Restaurant. Serves light fare.

About this property

Sheraton Buenos Aires Hotel and Convention Center

This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 740 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, wired Internet, and LCD TVs.

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.
This property requires valid identification for all guests at check-in, regardless of age. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ARS 990 for adults and ARS 675 for children (approximately)
  • Fee for in-room wireless Internet: ARS 120 per night (rates may vary)
  • Fee for in-room wired Internet: ARS 15 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6 AM to 10 PM.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (ARS 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: ARS 990 for adults and ARS 675 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Spa

  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Nearby things to do

Activities

  • Bicycle rentals

Where to eat

  • Buono Ristorante – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
  • Lobby Bar – Bar.
  • Pool Snack – Restaurant. Serves light fare.

Frequently asked questions

5 - Excellent
188
4 - Good
169
3 - Okay
66
2 - Mediocre
43
1 - Poor
21
4.1
Cleanliness
4.1
Service and Staff
4.0
Amenities
3.8
Property condition

2/5

  • Liked: Property conditions & facilities
  • Disliked: Staff & service

Stay away from this hotel

I do not recommend this hotel for anybody, I had a very unpleasant stay at the hotel. I travel a lot, over 100 days per year and have stayed in various hotel all around the world without similar troubles. I stayed at Sheraton Buenos Aires for three nights, on the day that I was leaving I went to explore the city for a couple of hours before my flight and left my personal belongings including wallet (inside closed briefcase) in the room. When I came back the cleaner was in my room with the TV on and I was not sure what he had been doing, because it was for sure that no cleaning had been done. After he left I checked my personal belongings and noticed that from my wallet was missing 50 € and a credit card. I reported this to the hotel and told them that most likely it was the cleaner as I was only gone for a couple of hours and no cleaning had been done during that time and he was in the room when I entered. The hotel promised that they will start an internal investigation and find out who took the money and let me know once the investigation is ready. I pointed out that they should act quickly as very likely it was the cleaner and if he gets to go home he will take the money with him and after that it will be impossible to prove that it was him who took the money. After 4 days I have not heard anything back from the hotel. P.S: I explained the situation to the receptionist when I was checking out and she asked: “Are you missing money or a watch?", so apparently this is common

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Needs updating, furniture worn out - wood chipped everywhere, bathroom tub tainted, I reserved a King, they gave me two twins, too tired to go back to change rooms, overall, dissapointed, not the hotel it used to be

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Clean and nice size room, good location, walking distance to shopping area and restaurants, friendly and helpful staff. The only complaint is that the toilet kept clogging up. Staff took care of it immediately but it happened multiple times.

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Nov 2019

3/5

  • Liked: Staff & service

Stayed 1 night in Nov 2019

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