- Liked: Cleanliness
- Disliked: Staff & service
The property was charming and well maintained. However, our room was very hot (79 degrees) and we couldn’t get it any cooler. Finally opened the windows (in January in Massachusetts). Service was disappointing: it took too long to check in, the greeter who showed us to our room didn’t know simple stuff like what time breakfast service started, and she told us twice about the nightly turndown service, and that never happened.