- Liked: Cleanliness
- Disliked: Property conditions & facilities
No working bath tub
I usually love to have a bath when I rent a room for the night as hotel bath runs are deeper than mine at home, so I was extremely disappointed when my tub would not hold water! I called down and asked if it could be fixed and was told that there was no maintenance on duty til the morning and we were checking out in the morning! I then asked if there was another room we could move to with a working bath tub and was told the place was booked to capacity. Needless to say...I couldn't take a bath and feel that part of my room fee should be refunded. I was then told that they would not refund and I would need to talk to Hotels.com.