I have stayed with Global Luxury twice. Both times I’ve noticed that the staff (as for my personal opinion) was not very nice and knowledgeable. Although my stay at the property in Downtown Boston wasn’t totally relaxing as it was overall what I was looking for. There has been also many issues about check in as I had 2 reservations and they thought I was checking out a day earlier, so they came to knock on my door. I found it very inconvenient and not professional anyways.
Spoons and mugs were missing in the room and the concierge came knocking twice to ask and replace them, which It was once again very inconvenient even though appreciated. I was not able to either check in earlier or check out 1h later. The room itself was great, although wifi was going on and off during the whole stay, gym wasn’t functional at all, I also would have put darker shades in the window as it is definitely too bright in the morning. Overall, my stay was good.