- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far away
I dont even know where to start because it was all so bad. I guess the beginning. We had a reservation for months which was paid for yet they tried to charge us again. Then when they realized it was paid for they started to clean the room at 8PM!! The room was something out of tbe bates motel. The carpet was torn and dirty. The sheets were inside out and stained. The water never got warm and the towels felt like sand paper. The beds were on a metal type frame so it sounded like it was breaking everytime you get in. We counted down the hours til dawn so we could check out. The owners did not care in the least they know their hotel is garbage. They even had their Cancelation policies highlighted. When we ask to cancel our 2nd night and refund the second night the owners said the refund we had to go through hotels.com. When I called hotels.com they tried to speak to the owners and they wouldn't budge on refunding our second night. They know exactly what they're doing this hotel should be condemned.