- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to Birmingham for a funeral so stayed in the hotel where the wake was held. We were able to check in early - to a room with a bathtub as requested. It was a very comfortable room and we were able to have lunch before going to the funeral. The only problem preventing us from giving top marks to this hotel was a problem with the heating - the radiators were cold. However, an electric heater was provided which did the job! The bathroom was warm with a heated towel rail. In fact the bathroom was luxurious. Breakfast the following morning was excellent -cooked to order.