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Reviews

3.6 / 5Good
838 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    The Hawthorns
    13 min walk
  • Popular Location
    Hagley Road
    6 min drive
  • Popular Location
    Jewellery Quarter
    7 min drive
  • Airport
    Birmingham (BHX)
    22 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    West Bromwich

    Located in West Bromwich, Mercure Birmingham West Hotel is in the city center and near the boardwalk. Symphony Hall and Birmingham Hippodrome are cultural highlights, and some of the area's popular attractions include Broad Street and National Sea Life Centre. Check out an event or a game at Arena Birmingham, and consider making time for StarCity, a top attraction not to be missed.

    Popular Location

    What's nearby

    • The Hawthorns - 13 min walk
    • Hagley Road - 6 min drive
    • Jewellery Quarter - 7 min drive
    • National Sea Life Centre - 11 min drive
    • Arena Birmingham - 17 min drive

    Getting around

    • The Hawthorns Station - 20 min walk
    • Birmingham (BHX) - 22 min drive

    Restaurants

    • RBG Grill – Garden-view steakhouse with a bar offering international cuisine. Serves breakfast, lunch, and dinner.

    About this property

    Mercure Birmingham West Hotel

    Along with a restaurant, this hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. All 168 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include premium bedding and coffee makers.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 13.95 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Family friendly

    Dry cleaning service
    Laundry facilities

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Polish
    Portuguese
    Russian
    Spanish

    Business services

    Computer station
    Meeting rooms
    Conference space (1916 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas (fines apply)
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    21-inch flat-screen TV
    Pay movies
    Satellite channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Free newspapers (weekdays)
    Individually decorated
    Iron/ironing board (on request)
    Laptop-compatible safe
    Laptop-friendly workspace
    Phone
    5 - Excellent
    184
    4 - Good
    325
    3 - Okay
    179
    2 - Mediocre
    86
    1 - Poor
    64
    3.9
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Enjoyed my stay will come back

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Stay !!

    Great accommodation, food and especially helpful staff, thank you.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good service. Friendly receptionist. Refurbed rooms abit smaller that before. Very clean rooms. Breakfast perfect. Lots of difference varieties to choose from. Gave a play pen for toddler to sleep in.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Vry good value

    The hotel is well situated in a quite area. Reception was with a young girl learning the role. She and her senior had a great sense of humour when things went wrong but I was a willing guinea pig. Like all matters one must learn. The hotel is clean and bright and very comfortable. My wife and I both enjoyed the well laid out bathroom with an excellent shower (big enough for two!). As for value for money - excellent!

    Stayed 1 night in Dec 2019

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    MERCURE GROUP -GIVE IT A MISS - YOU DON'T MATTER

    40 minute wait - 3 in front when we tried to check in - only one woman behind desk - I only book hotels now that have a pool and jacuzi - when we were eventually checked in - asked about the pool - told closed - I stated if I had been informed of this would have gone elsewhere - offered a breakfast as a compromise or the door - woken up at 5.15 am by an alarm - no phones in room to enquire - when we went down met with indifference and silence by the desk person, breakfast cold, staff unfriendly and uncommunicative, bar staff, unwelcoming, toilet so cramped I cam away with bruises on my arms and legs as the sink, toilet and roll were so close together you just could not help hurting yourself all in all the most unfriendly hotel I have ever stayed in, I have stayed in hotels in America, Switzerland, Italy, North and South France, all over Britain, Southern Ireland to name but a few - this Mercure Group - I will never book with them again - they need to send their staff for training and if necessary paint a smile on their faces

    Stayed 2 nights in Dec 2019

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