- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to motorway network and WBA. Bar facilities and food very good. Warm friendly reception staff.
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Located in West Bromwich, Mercure Birmingham West Hotel is in the city center and near the boardwalk. Symphony Hall and Birmingham Town Hall are cultural highlights, and some of the area's popular attractions include Broad Street and National Sea Life Centre. Check out an event or a game at Arena Birmingham, and consider making time for StarCity, a top attraction not to be missed.
Parking was good, location was easy to get to. However, the room was freezing and heating did not work properly. There was no hot water overnight, it was cooler than lukewarm and only after a certain time in the morning was there hot water! Wonder why!! There was no remote for the TV in the room., To be honest Budget hotels are better value for money as we pay more here for comforts which were lacking in my experience.