cheaptickets
Photo gallery

Quality Inn & Suites Palm Island Indoor Waterpark

Star Rating
3 out of 5

Information

Reviews

3.1 / 5
461 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Palm Island Indoor Waterpark
    6 min walk
  • Popular Location
    Batavia Downs Casino
    16 min walk
  • Popular Location
    Six Flags Darien Lake
    20 min drive
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Double Beds, Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Batavia

Located in Batavia, Quality Inn & Suites Palm Island Indoor Waterpark is in a walkable area with good shopping. Le Roy House and Orleans County Courthouse Historic District are local landmarks and Six Flags Darien Lake is one of the area's attractions. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Palm Island Indoor Waterpark - 6 min walk
  • Popular Location
    Batavia Downs Casino - 16 min walk
  • Popular Location
    Six Flags Darien Lake - 20 min drive
  • Popular Location
    Akron Falls Park - 25 min drive
  • Popular Location
    Darien Lakes State Park - 26 min drive

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • The Oasis Restaurant – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner.
  • Chasers Lounge – Lobby lounge. Serves dinner.

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel with water park and free breakfast
A water park (surcharge), a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a children's pool. All 194 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Guests will also find room service, premium bedding, and coffee makers.
Quality Inn & Suites Palm Island Indoor Waterpark offers 194 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In addition to a water park (surcharge), Quality Inn & Suites Palm Island Indoor Waterpark features a waterslide and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.
This 3-star property offers access to a 24-hour business center. Event facilities measuring 7560 square feet (680 square meters) include conference space. This family-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.
Quality Inn & Suites Palm Island Indoor Waterpark has designated areas for smoking.
Recreational amenities at the hotel include a water park (surcharge) and a children's pool.

Policies

Check-in

Check-in between 4 PM - 7 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 20 per accommodation, per night

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Rollaway bed fee: USD 20 per night
  • Facilities fee: USD 15 per person, per day and includes use of:

  • - Water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Clarion Hotel Palm Island
  • Quality Inn Palm Island Indoor Waterpark
  • Clarion Hotel Palm Island Indoor Waterpark Batavia
  • Clarion Hotel Waterpark
  • Clarion Palm Island Indoor Waterpark
  • Clarion Palm Island Indoor Waterpark Batavia
  • Palm Island Indoor Waterpark
  • Palm Island Waterpark
  • Quality Palm Island Indoor Waterpark
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel
  • Quality Inn & Suites Palm Island Indoor Waterpark Batavia
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (7560 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

Where to eat

3.1

Guest rating

5 - Excellent
60
4 - Good
126
3 - Okay
129
2 - Mediocre
84
1 - Poor
62
3.2
Cleanliness
3.6
Service and Staff
2.5
Amenities
2.8
Property condition

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Probably the worst hotel room I have ever stayed in. Dark, dirty, old. There were flies. All I can say is, do not stay here. Very over-priced for a broken down hotel (really motel) in Batavia. We came for the indoor water park. It was expensive and looked dilapidated (exterior walls with visible cracks, lawn by outdoor pool was really just two feet of un-mown weeds. Kids upstairs and in hallways can be heard running at all hours. Awful.

Stayed 1 night in Sep 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waiting for someone to show up at the front desk for 15 min No smoking room. Walked in with my kids to the smell of cigarettes pot and urine We checked back out in moments.

Stayed 1 night in Sep 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not going back

Staff are friendly and are trying. However, the only cleanliness in our room was the sheets. Our bathroom had rust on the ceiling and the tub. The tub had a peel from being reporcelainized. There was dark mold and red mildew on the tiles. I noticed something green high up on the wall by the hair dryer it was someone’s dried decrepit toothpaste. There was a white powdery substance on the grout in the floor tiles. We don’t use baby powder. The light has a massive crack in the plastic. The hair dryer has a huge crack in the electrical plug section. When we came back from burying my in-laws our room had been straightened by housekeeping, not cleaned, the mold was still in the bath tub. The room smelled like smoke or something had been sprayed. Both of which I am allergic too. Amenities does not include the water park. An asterisk would help people know this when booking. I like to be positive and hope it was just a proof reading error. When asked where the hotel pool was I was told I had to pay to use the pool. My husband called the front desk. Paying for the pool is incorrect. I got the wrist bands for the Hotel pool which is free to guests ONLY TO BE TOLD BY THE LIFE GUARD THE POOL WAS CLOSED BECAUSE A LIFE GUARD QUIT. Needless to say I do not believe the missing asterisk was a mistake. We did receive free wrist bands for the so called “inconvenience”. I had to deal with a six and seven year old melt down not once but twice. Go to google for more!

Stayed 3 nights in Aug 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

not very clean, stained toilets,shower did not work, coffee maker broken table very rock not secure......no kleenex...............changed room...........no compinsation no help with luggage to new room.........back door of hotel not locked....not secure.......never recomend this hotel........................NO HAPPY AT ALL

Stayed 2 nights in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Aug 2019

    Tell us how we can improve our site