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Reviews

479 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Palm Island Indoor Waterpark
    6 min walk
  • Popular Location
    Batavia Downs Casino
    16 min walk
  • Popular Location
    Six Flags Darien Lake
    20 min drive
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Batavia

    Located in Batavia, Quality Inn & Suites Palm Island Indoor Waterpark is in an area with good shopping. Le Roy House and Orleans County Courthouse Historic District are local landmarks and Six Flags Darien Lake is one of the area's attractions.

    Popular Location

    What's nearby

    • Palm Island Indoor Waterpark - 6 min walk
    • Batavia Downs Casino - 16 min walk
    • Six Flags Darien Lake - 20 min drive
    • Akron Falls Park - 25 min drive
    • Darien Lakes State Park - 26 min drive

    Getting around

    • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

    Restaurants

    • The Oasis Restaurant – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner.
    • Chasers Lounge – Serves dinner.

    About this property

    Quality Inn & Suites Palm Island Indoor Waterpark

    This hotel features a water park (surcharge), a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a children's pool. All 194 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Other amenities available to guests include room service, premium bedding, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking

    Food and drink

    Free breakfast available
    1 restaurant
    1 bar
    Room service available

    Things to do

    Arcade/game room
    Children's pool
    Water park access (surcharge)

    Family friendly

    Arcade/game room
    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Microwave
    Refrigerator
    Rollaway/extra beds (surcharge)
    Waterslide

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    English

    Business services

    24-hour business center
    Meeting rooms
    Conference space (7560 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Free cribs/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Premium channels
    Satellite channels
    TV

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Phone
    3.1

    Guest rating

    5 - Excellent
    62
    4 - Good
    131
    3 - Okay
    135
    2 - Mediocre
    88
    1 - Poor
    63
    3.1
    Cleanliness
    3.6
    Service and Staff
    2.6
    Amenities
    2.8
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awful

    Dirty, smells, water park not included, terrible breakfast never stay there again

    Stayed 2 nights in Sep 2019

    2/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Freezing cold water with water heaters out of service

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    3/5

      Ok it’s a little beat up from bad guests needs some. Work

      Stayed 1 night in Oct 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Water park was nice. Room not too bad. Staff was nice.

      Stayed 1 night in Nov 2019

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