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Best Western Crown Inn & Suites

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
553 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Palm Island Indoor Waterpark
    5 min walk
  • Popular Location
    Batavia Downs Casino
    14 min walk
  • Popular Location
    Six Flags Darien Lake
    20 min drive
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    3.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.6/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Batavia

Best Western Crown Inn & Suites is located in Batavia. Le Roy House and Orleans County Courthouse Historic District are local landmarks, and the area's natural beauty can be seen at Darien Lakes State Park and Horseshoe Lake.

Popular Location

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk
  • Batavia Downs Casino - 14 min walk
  • Six Flags Darien Lake - 20 min drive
  • Darien Lakes State Park - 24 min drive
  • Akron Falls Park - 25 min drive

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. All 71 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Pillowtop beds, coffee makers, and free newspapers are among the other amenities available to guests.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Free full breakfast available daily 6 AM–10 AM

Things to do

Fitness center
Indoor pool
Spa tub

Family friendly

Dry cleaning service
Indoor pool
Laundry facilities
Microwave
Refrigerator

Conveniences

Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Languages spoken

English
Hindi

Business services

24-hour business center

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Pillow-top mattress

Bathroom

Bathtub
Free toiletries
Hair dryer

Entertainment

40-inch LCD TV
Cable channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free long-distance calls
Free newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in between 3 PM - 11 AM

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per day
  • 2 per room (up to 80 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Best Western Crown Batavia
  • Best Western Crown Inn
  • Best Western Crown Inn Batavia
  • Batavia Best Western
  • Best Western Batavia
  • Best Western Crown Hotel Batavia
  • Best Western Crown Inn And Suites
  • Best Crown & Suites Batavia
  • Best Western Crown Inn & Suites Hotel
  • Best Western Crown Inn & Suites Batavia
  • Best Western Crown Inn & Suites Hotel Batavia
5 - Excellent
166
4 - Good
210
3 - Okay
105
2 - Mediocre
49
1 - Poor
23
3.9
Cleanliness
4.1
Service and Staff
4.0
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Best Western Quality

We booked this hotel for a pool getaway. Without prior notice, it was down. The staff didn't give a reason or respond when I said we booked for a pool. Room was dirty with wrappers and crumbs on the floor.

Stayed 1 night in Oct 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Oct 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Not so clean

Our family stayed one night, and the rooms didn't seem to be clean, almost as if somebody had just slept in our beds prior to our arrival, as there were hairs and stains on the bed sheets, pillows, and covers.

Stayed 1 night in Oct 2019

3/5

  • Disliked: Amenities

The continental breakfast left a little bit to be desired.

Stayed 1 night in Oct 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities

Dirty sheets

Upon arrival the hotel appeared run down but we gave it a chance, when we got to our room it looked ok, but my son noticed red spots on his comforter that appeared to be pizza sauce. I planned to have the comforter replaced, then my husband decided to pull it down and look at the sheets - disgusting! The sheets were clearly dirty with body hair and stains, we immediately asked for a refund and found a new hotel. I do not recommend this hotel, it was dirty.

Stayed 2 nights in Oct 2019

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