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Reviews

4.0 / 5Very Good
2,005 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Banff National Park Information Centre
    3 min drive
  • Popular Location
    Banff Centre for Arts and Creativity
    7 min drive
  • Popular Location
    Tunnel Mountain
    8 min drive
  • Airport
    Banff, AB (YBA)
    10 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Banff

    Tunnel Mountain Resort is located in Banff. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Our guests love the lodge's quiet location.

    Popular Location

    What's nearby

    • Banff National Park Information Centre - 3 min drive
    • Banff Lake Louise Tourism Bureau - 3 min drive
    • Banff Centre for Arts and Creativity - 7 min drive
    • Tunnel Mountain - 8 min drive
    • Banff Springs Golf Club - 10 min drive

    Getting around

    • Banff Station - 3 min drive
    • Calgary, AB (YYC-Calgary Intl.) - 94 min drive

    About this property

    Tunnel Mountain Resort

    Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning. All 105 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Stovetops, coffee makers, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free area shuttle
    Ski shuttle nearby

    Things to do

    Fitness center
    Hiking/biking trails
    Indoor pool
    Mountain biking
    Playground
    Sauna
    Steam room

    Family friendly

    Dry cleaning service
    Free area shuttle
    Indoor pool
    Laundry facilities
    Microwave
    Playground
    Refrigerator

    Conveniences

    Free newspapers in lobby
    Front-desk safe
    No elevators
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Filipino
    French

    Business services

    Business center

    Outdoors

    BBQ grill(s)
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Heating
    Hypo-allergenic bedding

    Bathroom

    Eco-friendly toiletries
    Hair dryer

    Entertainment

    Cable channels
    TV

    Food and drink

    Coffee/tea maker
    Cookware/dishes/utensils
    Microwave
    Refrigerator
    Stovetop

    More

    Access via exterior corridors
    Free local calls
    Iron/ironing board (on request)
    4.0

    Very Good

    5 - Excellent
    688
    4 - Good
    845
    3 - Okay
    322
    2 - Mediocre
    113
    1 - Poor
    37
    4.0
    Cleanliness
    4.2
    Service and Staff
    4.2
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Hot room and cold pool

    In town for a one night getaway, booked tunnel mountain in part because it had a pool my pregnant wife could use, except we couldn’t because it was really cold. Two other groups thought the same thing, nobody goes in past their knees. Might be a nice temperature if it’s 30C outside but not in winter. Warm it up a bit, or why have it? Mentioned it at checkout, they didn’t seem interested. Our kitchenette room was nice, spacious. Wish the staff would check the temperature before they finish cleaning, our room was set to 26C! and took until 2AM to cool down to a sleep-able temperature as the floor heat is also running. Again, good place, but some attention to detail is required.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    this location is close to all our activities and really nice place

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property looked better in person compared to the pictures. It was updated and clean. If we needed anything such as baking pans or more kindling the staff would deliver right to our room as quickly as they could. We enjoyed the wood burning fireplace, steam room and sauna. Was disappointed there was no hot tub. The hotel will also provide you with free transit passes into town if you like as well. Would stay here again.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We stayed in a mountain cabin. It was a separate building but is located very close to other buildings. I guess I expected for the price that it would be more of a secluded cabin. It is literally off the parking lot crammed in between rows of other buildings. However, the place was clean and the beds were very comfortable and had great pillows! I don’t have anything negative to say about the inside of the unit itself. We didn’t use any of the amenities for the resort so I can’t comment on them.

    Stayed 1 night in Feb 2020

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