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4.7 / 5Exceptional
1,688 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly


What's nearby

  • Popular Location
    Banff National Park Information Centre
    2 min walk
  • Popular Location
    Banff Lake Louise Tourism Bureau
    2 min walk
  • Popular Location
    Banff Legacy Trail
    5 min walk
  • Airport
    Banff, AB (YBA)
    6 min drive

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Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area


    Located in Banff, Moose Hotel And Suites is in the city center. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Banff National Park Information Centre - 2 min walk
    • Banff Lake Louise Tourism Bureau - 2 min walk
    • Banff Legacy Trail - 5 min walk
    • Banff Park Museum - 9 min walk
    • Central Park - 10 min walk

    Getting around

    • Banff Station - 8 min walk
    • Calgary, AB (YYC-Calgary Intl.) - 93 min drive

    About this property

    Moose Hotel And Suites

    This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 174 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Electric car charging station
    Ski shuttle nearby

    Food and drink

    Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    2 spa tubs
    Bicycle rentals
    Fitness center
    Full-service spa
    Indoor pool

    Family friendly

    Dry cleaning service
    Indoor pool
    Laundry facilities


    ATM/banking services
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Ski storage
    Tour/ticket assistance

    Languages spoken


    Business services

    24-hour business center
    2 meeting rooms
    Conference space (2000 square feet)




    9 treatment rooms
    Body treatments
    Couples treatment room(s)
    Manicures and pedicures
    Massage/treatment rooms
    Spa open daily
    Spa tub


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel


    Fireplace in lobby
    Smoke-free property

    Room amenities


    Air conditioning
    Hypo-allergenic bedding
    Premium bedding


    Eco-friendly toiletries
    Hair dryer


    40-inch flat-screen TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Electric kettle


    Access via exterior corridors
    Free local calls
    Iron/ironing board
    LED light bulbs


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent hotel!

    The suites on the top floor are absolutely amazing. We had a great time with all the extra space, using the hot tubs and amenities, and the ski storage was extremely easy to use would definitely recommend.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020


    • Liked: Cleanliness, staff & service, property conditions & facilities

    The rooftop hot tubs were amazing. The room was clean...but the outdoor entry really surprised us for such an expensive place. It’s cold in Banff and you have to leave the hotel and walk outside to your room, which can be quite far from the elevators and hot tubs. It was snowing. So the walkways were wet and snowy. When you came into your room, you walk right into the living area (of the suite). So our super wet and dirty feet just tracked water, snow and dirt all over the kitchen and dining area. There was a small mat but it didn’t help. You have to bring slippers otherwise your feet get wet just walking around. If you go to the hot tub, plan to freeze your butt off trekking back to your room in the 5 degree weather. Also, for a 2 bedroom suite that sleeps 6...there was one small couch in the living area. Odd. It was too small with very little sitting space for 6 people to be comfortable. So, other than the location and the hot tubs...I wouldn’t stay here again. For the money we spent there are far superior accommodations in and around Banff.

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    The rooftop hot tub was perfect. The main floor rooms that are basically underground are less then pleasing, with no outside light in the rooms. Seemed like over priced to be underground.

    Stayed 2 nights in Feb 2020

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