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Reviews

4.2 / 5Very Good
2,004 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Kitchen
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Banff National Park Information Centre
    4 min drive
  • Popular Location
    Tunnel Mountain
    5 min drive
  • Popular Location
    Banff Springs Golf Club
    11 min drive
  • Airport
    Banff, AB (YBA)
    11 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Banff

    Located in Banff, Hidden Ridge Resort is in an area with great shopping. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Our guests love the property's central and quiet location.

    Popular Location

    What's nearby

    • Banff National Park Information Centre - 4 min drive
    • Banff Lake Louise Tourism Bureau - 4 min drive
    • Tunnel Mountain - 5 min drive
    • Banff Centre for Arts and Creativity - 5 min drive
    • Banff Springs Golf Club - 11 min drive

    Getting around

    • Banff Station - 7 min drive
    • Calgary, AB (YYC-Calgary Intl.) - 95 min drive

    About this property

    Hidden Ridge Resort

    A spa tub, a sauna, and coffee/tea in a common area are available at this smoke-free condo resort. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker.

    Property amenities

    Ski

    Cross-country skiing, snowboarding, and ski equipment rental shops nearby
    Ski shuttle nearby
    Ski passes

    Pool/Spa

    Spa tub
    Sauna

    Internet

    Free WiFi

    Parking and transportation

    Free self parking
    Ski shuttle nearby

    Family friendly

    Children stay free

    Kitchen

    Refrigerator
    Stovetop
    Oven
    Dishwasher
    Coffee/tea maker

    Dining

    Coffee/tea in a common area

    Bedrooms

    Premium bedding
    Hypo-allergenic bedding
    Bed sheets provided

    Bathrooms

    Shower/tub combination
    Free toiletries
    Hair dryer

    Entertainment

    Flat-screen TV
    DVD player

    Outdoor areas

    Barbecue grill
    Picnic area

    Laundry

    Washer/dryer
    Dry cleaning/laundry service
    Laundry facilities

    Pet friendly

    CAD 25 per pet per night
    2 per room (up to 50 lbs)
    Pets allowed in specific rooms

    Suitability/Accessibility

    No elevators
    Smoke-free property

    Services and conveniences

    Concierge services
    Tour/ticket assistance
    Daily housekeeping
    Phone
    Luggage storage
    Iron/ironing board (on request)
    Free local calls
    Fireplace in lobby
    Vending machine
    ATM/banking services

    Location highlights

    In the mountains
    In a national park

    Things to do

    Snowshoeing nearby
    Hiking/biking trails nearby
    Kayaking nearby
    Mountain biking nearby
    Rafting nearby

    General

    107 rooms
    2 floors
    3 buildings
    LED light bulbs
    Recycling
    4.2

    Very Good

    5 - Excellent
    851
    4 - Good
    761
    3 - Okay
    275
    2 - Mediocre
    86
    1 - Poor
    31
    4.2
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, amenities

    It had everything we needed. I would love to stay again.

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Property conditions & facilities
    • Disliked: Cleanliness, staff & service

    Disappointing

    It was an average hotel. I expected from the reviews that the staff would be really nice, but they were snappish whenever I asked a question. In addition, my check in experience was terrible. The website says all day check in so we arrived around one, but the woman at the desk said our room wasn’t ready yet (which is understandable) and insinuated that we should have known better. When I requested a phone call to let us know when the room was ready, she refused and said it was our responsibility to call them. The room itself was pretty dusty and the bed was uncomfortable and when we got it cleaned, it was like nothing changed and we were not given fresh towels. When we called for additional cookware, it was never delivered despite the desk assuring us it was on the way. Also being in a downstairs room, we could hear everything going on in the condo above and the footsteps were extremely loud through the floor. Ultimately, we were very disappointed with the service and the room considering what we paid for it.

    Stayed 5 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My absolute favorite place to stay . The rooms are big an spacious. We love the outdoor hot pools over looking the mountains . We love to BBQ so the outdoor BBQ areas are a plus

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, amenities

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    View was excellent. Layout worked well for our family.

    Stayed 1 night in Feb 2020

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