cheaptickets
Photo gallery

Reviews

4.1 / 5Very Good
2,993 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Spa

Map

What's nearby

  • Popular Location
    Banff National Park Information Centre
    11 min walk
  • Popular Location
    Banff Lake Louise Tourism Bureau
    11 min walk
  • Airport
    Banff, AB (YBA)
    8 min drive
  • Popular Location
    Tunnel Mountain
    10 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Banff

    In the city center, Banff Caribou Lodge and Spa is in an area with great shopping. Upper Hot Springs and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola.

    Popular Location

    What's nearby

    • Banff National Park Information Centre - 11 min walk
    • Banff Lake Louise Tourism Bureau - 11 min walk
    • Banff Legacy Trail - 14 min walk
    • Banff Centre for Arts and Creativity - 16 min walk
    • Tunnel Mountain - 10 min drive

    Getting around

    • Banff Station - 17 min walk
    • Calgary, AB (YYC-Calgary Intl.) - 92 min drive

    About this property

    Banff Caribou Lodge and Spa

    A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. All 190 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Ski shuttle nearby

    Food and drink

    Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
    1 restaurant
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Bicycle rentals
    Full-service spa
    Indoor pool
    Spa tub
    Steam room
    Yoga classes

    Family friendly

    Dry cleaning service
    Indoor pool
    Laundry facilities
    Refrigerator

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Ski storage
    Tour/ticket assistance

    Languages spoken

    English
    French

    Business services

    2 meeting rooms
    Business center
    Computer station
    Conference space (765 square feet)

    Spa

    6 treatment rooms
    Aromatherapy
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage/treatment rooms
    Reflexology
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Hypo-allergenic bedding
    Premium bedding

    Bathroom

    Eco-friendly toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Free local calls
    Iron/ironing board
    Recycling
    Safe
    4.1

    Very Good

    5 - Excellent
    1,067
    4 - Good
    1,308
    3 - Okay
    404
    2 - Mediocre
    162
    1 - Poor
    52
    4.2
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.0
    Property condition

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The room is neat and clean. Only drawback is the WI-FI is really slow in the room.

      Stayed 1 night in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness
      • Disliked: Amenities, property conditions & facilities

      Good location and ambiance. Massages were good; however the steam room in the spa was inoperative and we were not informed when booking the massage or later . The chlorine level in the hot tub/pool made our eyes burn and we had to leave after 5 minutes. Neither the Spa staff or front desk staff took any responsibility or offered apologies or compensation. Poor customer service skills. The condition of the pool and level of chlorine raised my concerns over what created the need over the long weekend before we arrived. I’ve stayed before and never experienced these problems.

      Stayed 1 night in Feb 2020

      Tell us how we can improve our site