- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Last minute room availablity. Clean room that was ready late at night
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Located in Augusta, Best Western Plus Augusta Civic Center Inn is in an area with good shopping. The area's natural beauty can be seen at Augusta Mill Park and Kennebec River Rail Trail, while Holocaust Human Rights Center of Maine and Maine State Museum are cultural highlights.
The staff were all very friendly. Especially the lady working the breakfast in the mormings. Hotel was clean and comfortable. I had originally booked two rooms and had to cancel one. I called expedia to make the cancellation. Expedia failed to notify the hotel. Thankfully the hotel front desk clerk was able to cancel the room on our arrival to prevent me from being charged for both rooms. I will never use expedia to book rooms again.