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Palace Hotel Città

Star Rating
4 out of 5



3.6 / 5Good
22 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Arboretum of Arco
    9 min walk
  • Popular Location
    Arco Castle
    16 min walk
  • Popular Location
    Old Ponale Road Path
    6 min drive

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    About this area


    Located in Arco, Palace Hotel Città is in the city center. Arco Castle and La Rocca are notable landmarks, and the area's natural beauty can be seen at Arboretum of Arco and Lake Tenno. Busatte Adventure Park and Elias Adventure Park are also worth visiting.

    What's nearby

    • Popular Location
      Arboretum of Arco - 9 min walk
    • Popular Location
      Arco Castle - 16 min walk
    • Popular Location
      Old Ponale Road Path - 6 min drive
    • Popular Location
      Fiera di Riva del Garda - 6 min drive
    • Popular Location
      Waterfall Varone Cave Park - 6 min drive

    Getting around

    • Mori Station - 19 min drive
    • Verona (VRN-Valerio Catullo) - 60 min drive

    About this property

    Palace Hotel Città

    4-star spa hotel, walk to Arboretum of Arco
    A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a rooftop terrace, and a seasonal outdoor pool. All 81 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Other amenities available to guests include hair dryers, safes, and showers.
    Palace Hotel Città offers 81 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.
    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
    In addition to a full-service spa, Palace Hotel Città features a sauna and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.
    This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
    Palace Hotel Città is a smoke-free property.
    Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
    Guests can indulge in a pampering treatment at the hotel's full-service spa, Dietarco. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, and a spa tub.
    The spa is open daily. Guests under 18 years old are not allowed in the spa.



    Check-in time starts at 2 PM


    Check-out before 10 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.


    • Pets stay free

    Property payment types

    Diners ClubJCB InternationalMastercardAmerican ExpressVisa

    Important information


    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from March to October. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Property is also known as

    • Palace Città
    • Palace Citta Arco
    • Palace Città Arco
    • Palace Hotel Città
    • Palace Hotel Città Arco
    • Palace Hotel Città Arco
    • Palace Hotel Città Hotel
    • Palace Hotel Città Hotel Arco

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free extended parking
    • Free nearby parking

    Food and drink

    • Free continental breakfast available daily 7 AM–10 AM
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Full-service spa
    • Sauna
    • Seasonal outdoor pool

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Seasonal outdoor pool


    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • German
    • Italian

    Business services

    • Computer station
    • Meeting rooms


    • Garden
    • Pool sun loungers
    • Pool umbrellas
    • Rooftop terrace


    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage - Thai
    • Mud bath
    • Sauna
    • Spa open daily
    • Spa tub


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility


    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Heating


    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower
    • Towels


    • Digital channels
    • Flat-screen TV


    • Desk
    • Phone
    • Safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location & views

    Stayed two nights Dinner Bad & Breakfast whilst touring the area. Great location close to the old part of town with its maze of old cobbled streets. Good sized room with balcony, clean and comfortable bed. Staff friendly, food to a good standard, outside pool & off road parking. Would recomend

    Stayed 2 nights in May 2018

    4/5 Good

    • Liked: Cleanliness, staff & service

    Great location, friendly staff, rooms a bit shabby

    The hotel was in a great location right next to down town. The staff was friendly and very helpful. The breakfast was good but nothing that special. The room was a bit shabby for a 4-star hotel: the TV was small and only had a few Italian Channels, the bed was the dreaded Euro two single beds pushed together where one of us would inevitably fall into the crack at night. Stylistically the rooms could really use an update. The pool was nice but closed at 1900 every evening. If you plan to use the Spa be sure to make advance reservations as everything was booked when we wanted to go. But Arco is a great town if you are into biking and climbing. We could have stayed there another month and not been bored. The Lake is only a 20 min bike ride away and Arco is a much less touristy place than the towns you will find on the lake.


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort
    • Disliked: Property conditions & facilities

    Good location but outside is looking tired

    Stayed 2 nights B&B early Sept 2011. Outside looking tired and spa pool had mould in the bottom.24 hour Reception was helpful and would rate very good. The lobby had a free use PC and WiFi. Our room was on the first floor and were were able to get WiFi in the room. The room had a balcony and had been refurbished quite recently. It was excellent apart from the burnt wall-lamp shade. Shower good, plenty of wardrobe space. The ground floor Restaurant looked fantastic and an English client said the food was good, certainly the menu looked impressive. The basement breakfast room was a bit depressing - set up for the German tourist groups to eat en masse. There was a good range of breakfast pastries and the usual continental breakfast items but they were of poor quality compared with other places that we stayed.



    Leider werden Wünsche nach einem ruhigen Zimmer nicht berücksichtigt, bzw. weiss wohl das Personal nicht, wie es dort nachts zugeht. Wir haben ein Zimmer direkt über der Küche bekommen, dort, wo das Personal beim Rauchen steht, dort, wo der Parkplatz ist, und wo die Glascontainer sind, außerdem noch neben dem Aufzug. Wir wissen jetzt, dass das Personal das Altglas nach Feierabend, ca. 0.20 Uhr im Container entsorgt, und wir wissen, dass die Müllabfuhr sehr früh morgens kommt. Zum Zimmer: Hygienebeutel werden wohl grundsätzlich nicht aufgefüllt. Bademantel und Badeschlappen gabs nur auf Nachfrage. Geputzt wird nur oberflächlich, die Betten wurden sehr lange nicht mehr zur Seite gerückt, außerdem war ein sehr modriger Geruch im Zimmer.

    Pros: nichts!

    Cons: Einfach Ihre Zimmer mal anschauen.

    Stayed 3 nights in May 2018

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