cheaptickets Verified Review
"My adventure at this Doubletree started with front desk staff asking if I was a DoorDash delivery…
No. I’m here to check in. Do you have a reservation was the question I was asked after I gave my credit card and ID to them. Why would I give my ID if I didn’t? This all seemed a bit impolite although it could have been due to the fact that I had just traveled for 12 hours.
The room was fine except for the fact that the toilet didn’t work. It flushed once and then the tank wasn’t filling except for a trickle of water. It would’ve taken an hour to refill. Rm 537 check it out!
I went down to the front desk and waited while they checked in someone else. He seemed a bit more friendly to them than to me. He in fact gave cookies from a warmer below the desk to them. Where is my cookie?
They put me in the next room over and it was fine until I put the heater on. It sounded like someone slamming a car door every time it kicked on, and like laying next to a washing machine while it was on. Perfect for a restful night.
When it was time for a shower, the diverter was so hard to pull up it nearly broke off! Room 539
I appreciate older motels for their charm and I appreciate when they’re updated, but having worked in hotel maintenance for 15 years, I really appreciate well maintained buildings. This ain’t one."
A verified traveler stayed at DoubleTree Suites by Hilton Hotel Lexington