- Liked: Staff & service
- Disliked: Property conditions & facilities
Give this hotel a miss
Normally stay Melia Alicante so thought try Grand Sol for a change as good location to beach, bars, restaurants. On arrival quick check in. However our standard sea view room was very disappointing. Drains made the room smell which was unbearable, small room, room unclean, dirty floor, bathroom basin and shower had number of hairs in it. marks on bedding, unable to sit out on veranda no seating, beautiful view of the harbour. Complained to reception told hotel full unable to change to another room. As we were tired and no choice had to stay in this room 2105. We were up and away early next morning to visit Pinoso. On return the smell was so bad on the 21st floor that we didn’t need to open door to room. Complained again to reception and were given a new room , staff were very helpful. This room was marginally better. Definitely disappointed won’t return to this hotel and we regularly visit Alicante.