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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Room, 1 King Bed, Accessible, Bathtub
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 King Bed, Accessible, Bathtub (Hearing)
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Accessible (Hearing)
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Accessible (Roll-In Shower)
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Adventure hotel connected to a shopping center in Albany with free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
24-hour business center

When you stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, within a 5-minute drive of University at Albany SUNY and Crossgates Mall. This hotel is 5.9 mi (9.5 km) from Times Union Center and 3.3 mi (5.3 km) from Colonie Center Mall.

Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include complimentary weekday newspapers and blackout drapes/curtains, as well as phones with free local calls.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, shopping on site, and a television in a common area.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).

Languages Spoken

  • English

Show all languages

Tru By Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, NY 12203

Hotel Amenities

Hotel Amenities

Tru By Hilton Albany Crossgates Mall features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center. This Albany hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site. A total renovation of this property was completed in 2018.

Tru By Hilton Albany Crossgates Mall is a smoke-free property.

  • Barbecue grill(s)
  • Express check-in
  • Picnic area
  • Bar/lounge
  • Coffee/tea in common areas
  • Water dispenser
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Express check-out
  • Meeting rooms
  • Year Built - 2018
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Luggage storage
  • 24-hour business center
  • Shared microwave
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 96
  • Television in common areas
  • Number of floors - 5
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Tru By Hilton Albany Crossgates Mall offers 96 accommodations with complimentary weekday newspapers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Premium TV channels
  • Free WiFi
  • Daily housekeeping
  • Free wired Internet
  • Blackout drapes/curtains
  • Phone
  • Towels provided
  • Linens provided
  • Free local calls
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Bathtub or shower
  • In-room climate control (heating)
  • Free cribs/infant beds
  • Flat-panel TV

Where to Eat

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

No rollaway/extra beds available

Debit cards

Hotel Names

  • Tru Hilton Albany Crossgates Mall Hotel
  • Tru Hilton Crossgates Mall Hotel
  • Tru Hilton Albany Crossgates Mall
  • Tru Hilton Crossgates Mall
  • Tru By Hilton Albany Crossgates Mall Hotel
  • Tru By Hilton Albany Crossgates Mall Albany
  • Tru By Hilton Albany Crossgates Mall Hotel Albany

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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