Rate and special offer based on Check-in: Feb 16, 2016 Check-out: Feb 18, 2016

Marriott Frenchman's Reef and Morning Star Beach Resorts

5 stars
View map of 5 Est Bakkeroe, Post Office Box 7100, St Thomas, 0

Hotel Overview

Reviewer score
3.7
out of 5
36 reviews
Very nice resort

This was a beautiful place. The room view of the harbor was nice. We could see the cruise ship dock... See full review

  • Monique Matt
  • Jul 29, 2015
sisters trip

Excellent hotel and great place to have a vacation See full review

  • ileana a.
  • May 28, 2015

Marriott Frenchman's Reef and Morning Star Beach Resorts in St. Thomas offers spectacular views of the ocean for a location that feels like paradise on a secluded and quiet island. The beachfront resort features a luxurious spa with a fitness center for the ultimate wellness experience. Guests can enjoy taking a dip in one of the infinity pools that sit next to the ocean before taking a relaxing walk on the white sands of the beach. Paddleboard classes are also available for an incredible way of enjoying a fun activity on the Charlotte Amalie Harbor.

Location

 

Rooms

 

Highlights

Guests at the Marriott Frenchman's Reef and Morning Star Beach Resorts can enjoy several different excursions and guided tours in the local area surrounding the hotel. Bluebird's Castle is a remarkable attraction with a historic property that dates back to the 1600s. The Great House Mountain Top is another popular place to visit for its spectacular views at 1,500 feet, making it the best place to watch a sunset each evening in St. Thomas. The Paradise Point Skyride offers a bit of adventure with a scenic tram ride that features panoramic views of the city. Those who appreciate art can also visit the Jonna White Gallery to view charcoal and pencil island sketches that are centered around the beauty of the destination.

Recommendations for you

Customers who viewed Marriott Frenchman's Reef and Morning Star Beach Resorts also booked these hotels.

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Hotel Map

18.3206 -64.9218
Area served
St. Thomas: Charlotte Amalie St. Croix: Christiansted and Fredericksted St. John: Cruz Bay
Nearby airports
Cyril King Airport - Resort is approximately 20 minutes away. Transportation: Taxi Cost: Approximately $7.50 USD per person (one way fare)
Area description
St Thomas is a true tropical paradise: stretches of white sand beaches arc into the distance, and white sails skim across water so blue and clear it stuns the senses. Red-roof houses color the green hillsides as do the orange of the flamboyant tree, the red of the hibiscus, the magenta of the bougainvillea, and the blue stone ruins of old sugar mills. Towns of pastel tone villas, decorated with filigree wrought-iron terraces, line narrow streets that climb from the harbor. Amid all the images you can find moments -- sometimes whole days -- of exquisite tranquility: an egret standing in a pond at dawn, palm trees back lighted by a full moon, sunrises and sunsets that send your spirits soaring with the frigate birds flying overhead. There is so much to be discovered in St Thomas, let Frenchman's Reef Resort help you experience the ultimate USVI vacation.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Marriott Frenchman's Reef and Morning Star Beach Resorts

Overall score

3.7 / 5
5.01.0
36 out of 36
Amenities:
3.9
Cleanliness:
4
Hotel staff:
3.6
Comfort:
4.1
Location:
4.6
Value:
3.7

72% would recommend to a friend.

Sort by:
Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

3
5.01.0
Todd H.
Couples
N/A
Nov 9, 2015

Couples Vacation

We stayed at a Marriott in Aruba (Stellaris) for our honeymoon which was amazing. The Frenchman's Marriott didn't stack up. As I saw in other reviews, it just seemed like most of the staff really didn't want to be there. We rented a car, and when we arrived they could not provide a parking space because the lot was 100 full. We were instructed to park along the curb -- to give them my phone number and they would call us when a spot opened up. Our rental car was towed when we returned after a lunch in their restaurant. They got the car back at no charge, but got scolded by a security person about how irresponsible I was to leave my car there. Not a good start. The room was fine, but a bit dated. The beach was delightful. There was pretty good snorkeling right off the hotel beach (on the tennis court end). We enjoyed the restaurants, though they were on the expensive side. Because we had a car, we were able to go out to eat, and we found much better service and food away from the resort (Island View Guest House, Pie Whole, and Old Stone Farmhouse were our favorites). We did have a great island vacation at this resort! Too bad the staff wasn't part of the good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

1
5.01.0
Danny
Family
N/A
Oct 6, 2015

Bad customer service

Been to many 4 star and I must say this was the worse. They really need to organize there staff better and customer service is bad as it gets. Seems everyone there including the manager seem like they didn't want to be there.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

3
5.01.0
Michael R.
Family
N/A
Aug 14, 2015

6th stay at Marriott Frenchman's Reef

Overall level of hospitality seemed diminished compared to our visit in 2013. Hotel's staff interaction with guest seemed average, lacked enthusiasm. It just seemed a bit off. Not as friendly & excited compared to our last trip. Housekeeping staff did a excellent job. Front desk staff provide less than average service. Travel center wasn't helpful beyond making dinner reservations. Probably stay somewhere else on our next trip to St Thomas

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Family

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

5
5.01.0
Monique Matt
Couples
Ashdown
Jul 29, 2015

Very nice resort

This was a beautiful place. The room view of the harbor was nice. We could see the cruise ship dock and all of the stores and mountain view. Very quiet and nice atmosphere. The pools are big with good views of the ocean. Beds could be a little better, ours was hard and it was a spring mattress. But otherwise it was very enjoyable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

4
5.01.0
James S.
Couples
Charlotte
Jul 18, 2015

Short Get away

The Hotel was in a prime location to the city. The view was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

4
5.01.0
Claudia F.
Couples
N/A
Jun 2, 2015

Great trip

This is the second time we have stayed at the hotel. First time was better. This time the service was slower and they had limited restaurant services. I would return and certainly recommend to others.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

5
5.01.0
ileana a.
Friends
N/A
May 28, 2015

sisters trip

Excellent hotel and great place to have a vacation

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

5
5.01.0
Shannon S.
Couples
Fort Belvoir
Apr 15, 2015

AMAZING!!

We stayed here for our belated honeymoon in Sept. 2012, and we had originally been going back and forth between St. Thomas and Hawaii and let me tell you... I'm SOOOOO Glad we chose here! This was the best vacation we ever had! The beds were amazing and we even started to dream about buying a timeshare or an apartment here. The staff was amazing, the food was fantastic, just honestly, there is no better place you could pick for a getaway! We definitely plan to come back here in the future!! I wish I could tell you about all the amazing things about this place but it would make the review too long, but trust me! You won't regret it!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

5
5.01.0
Anita Weber
Couples
New Jersey
Sep 15, 2014

Awesome getaway for me and my husband!!

This is our third time here. We started coming back in 1999 when my husband turned 40 and we keep coming back to the same place. Everyone is so friendly and accommodating! The beaches are clean as well as the rooms and the resort itself. We will be back hopefully within one yr. :-)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Shopping tip: In Hotel

Take the ferry into town.

Review of Marriott Frenchman's Reef and Morning Star Beach Resorts

Reviewer score

3
5.01.0
New Yorker couple
Couples
New York
Jun 15, 2014

The worst staff , including managers !

The resort itself is great, the pools , beach, rooms are all great but I have never had worse service anywhere, to the point I would not return , Unfortunately because I really enjoyed the all the amenities. As far as we could see the hotel has one of the best locations on the island. His could have been a five star vacation but the staff is horrible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

Havana Blue located on the beach, great food and service. The manager Rob is the best!

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