The Westin Riverwalk, San Antonio
http://www.orbitz.com/hotel/United_States--TX/San_Antonio/The_Westin_Riverwalk,_San_Antonio.h22628/
Hotel Overview
mini vacation
Great hotel with friendly and helpful staff. Access to Riverwalk from hotel lobby
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Julio Mag
- Apr 1, 2013
Excelent hotel! Highly recommended!!!
It was a fantastic experiencie, everybody was gentle, the room was comfortable and the hotel in...
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Gabuch
- Jan 15, 2013
Oversized rooms and luxurious suites at stately River Walk landmark
The Westin Riverwalk San Antonio stands on the banks of the Paseo del Rio and is connected to its namesake. Many rooms and suites offer views of the river and extra-large accommodations. All rooms have an oversized marble bathroom, with separate bath and shower stalls, and spa features. The lobby-level café, aptly named Caficito, serves Starbucks coffee, pastries and fresh fruit. Dine on the riverside patio or in the lush interior of Zocca, the in-house Italian restaurant. A poolside bar operates seasonally. Spa features are available poolside.The Westin Riverwalk, San Antonio Rooms
- Deluxe
- Description not provided
Amenities
- Heated pool
- Smoke-free policy
- General
- Air conditioned
- Smoke-free policy
- Concierge
- Pets allowed
- Ice machine
- Phone service
- Activities
- Heated pool
- Fitness center or spa
- Exercise gym
- Children's activities
- Golf
- Dining
- Bar/Lounge
- Restaurant
- Coffee shop
- 24 hour room service
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Express checkout
- Concierge desk
- Wake-up service
- Meeting/Banquet facilities
- Porters
- Doorman
- Video checkout
- Gift shop
- Currency exchange
- Audio visual equipment
- Parking
- Valet parking
- Accessibility
- Handicapped rooms/facilities
- Accessible facilities
- Room
- Television with cable
- Video game player
- Free newspaper
- Hairdryer in room
- Fire alarm with light
- Iron
- Ironing board
Hotel Map
- Nearby airports
- San Antonio International Airport, (SAT), 9.00, MI;
- Area description
- Downtown
Nearby points of interest
- Aztec Theatre: 0.1 mi
- San Antonio River Walk: 0.1 mi
- Majestic Theatre: 0.2 mi
- Buckhorn Saloon & Museum: 0.2 mi
- Cathedral of San Fernando: 0.2 mi
- Rivercenter Mall: 0.4 mi
- The Alamo: 0.4 mi
- Henry B. Gonzalez Convention Center: 0.4 mi
- El Mercado: 0.5 mi
- Tower of the Americas: 0.5 mi
- Alamodome: 0.8 mi
- San Antonio Museum of Art: 1.1 mi
- Brackenridge Park: 2.5 mi
- San Antonio Japanese Tea Garden: 2.7 mi
- San Antonio Rodeo: 3.1 mi
- Aztec Theatre: 0.1 mi
- San Antonio River Walk: 0.1 mi
- Majestic Theatre: 0.2 mi
- Buckhorn Saloon & Museum: 0.2 mi
- Cathedral of San Fernando: 0.2 mi
- Rivercenter Mall: 0.4 mi
- The Alamo: 0.4 mi
- Henry B. Gonzalez Convention Center: 0.4 mi
- El Mercado: 0.5 mi
- Tower of the Americas: 0.5 mi
- Alamodome: 0.8 mi
- San Antonio Museum of Art: 1.1 mi
- Brackenridge Park: 2.5 mi
- San Antonio Japanese Tea Garden: 2.7 mi
- San Antonio Rodeo: 3.1 mi
- Zoo and Aquarium: 3.1 mi
- Fort Sam Houston: 3.1 mi
- Freeman Coliseum: 3.1 mi
- Botanical Garden: 3.2 mi
- ATT Center: 3.9 mi
- Splashtown San Antonio: 4.2 mi
- Missions National Historical Park: 4.3 mi
- SBC Center: 5.2 mi
- Lackland Air Force Base: 8.1 mi
- Morgan's Wonderland: 10 mi
- Sea World: 12.9 mi
- Eisenhower City Park: 14.8 mi
- Six Flags Fiesta Texas: 15.3 mi
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (118)
Ratings and reviews for The Westin Riverwalk, San Antonio
- All travelers (118) 4.1 / 5
- Business (8) 4.1 / 5
- Couples (75) 4 / 5
- Families (25) 4.2 / 5
- Friends (6) 4 / 5
- Singles (4) 4.5 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.3
- Room comfort:
- 4.4
- Location:
- 4.6
- Value:
- 3.8
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
John and Lynda
Nice but some surprises
A beautiful Hotel at the far end of the Riverwalk. Very nice well appointed room. The hotel restarant was outstanding - pricey but with a wonderful tasty menu. Two surprises. One a $30 charge for overnight valet parking ($15 across the street at a commercial lot). A false fire alarm that had the elevators shut down for 2 hours as we were preparing to depart. They suggested taking our lugage down 10 flights - tough for seniors Staff were quit pleasant.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Westin review
Great location and view on the RiverWalk. We love the look and feel of the place, but the service was not on top of things at all times. At these room prices, the service needs to be best in class. We had to call the desk and request our room to be cleaned and sheets changed. We felt they did not have enough valets/car attendants at the front door for guest pick-up & drop-off. The car port was jammed up often and they did not have enough people on staff to move them along to the garage. There was a fridge sitting in the hallway for an entire day and night. Details to some, but at these prices ...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Anonymous
The Westin Riverwalk, San Antonio
Beautiful room and view. very comfortable beds. Great location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Matthew, Shopper Extraordinaire
"Where's the beef?"
Would of loved something thrown in other than the location...I was surprised they didn't charge for the soap. The front staff was a pleasure, the rest however was in dire need of customer service training. Any time we had made a request for anything we were detoured or ignored and I'm not asking for 5 star service but 4 would of been nice. I think I'll take the cheaper route next time and sacrifice aesthetics for substance.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 1
Sightseeing tip:
Short walk from hotel
Anywhere away from the river-walk isn't a tourist trap and if u look u can find quality 24 hour cuisine.
Reviewer score
Would recommend
Anonymous
Great Getaway for Couples
We went for our 20th wedding anniversary. We really enjoyed the RiverWalk. It was romantic, plenty to see and the activities we chose were within walking distance. The Market Square was very cool and we bought some great treasures. Folks in San Antonio were very friendly and helpful. The Westin was in the quieter neighborhood but certainly within walking distance of the hoopla. I loved the Aveda spa inside the hotel. They gave a great facial. A great trip!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
The Zocco restaurant was so delicious. Order the goat cheese/ eggplant puree with crostinis. Very generous portions. The sweet vinegar/olive oil combo was wonderful! Also the linguini with chunk crab and a hint of lemon was awesome!
Reviewer score
Would recommend
Anonymous
had a wonderfull time .
Had a great time shopping site seeing and eating. would go back again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short walk from hotel
most everything is walking distance or a short bus or taxi ride.
Reviewer score
Would recommend
25th Anniversary couple
Loved our stay
First class hotel service from the minute you pull up to the curb. Everyone very friendly and helpful, especially when needing directions. Pool is heated small and only 4 1/2 feet but very quaint.Our Room had a partial blocked view of riverwalk but nice nightly view of the Life Insur. building which is lit up at night.Hotel Rest. Zocca served breakfast which was very good,dinner also nice outside along the river.Hotel located on the quieter end of Riverwalk.Lobby was very spacious.Highly reccommend.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Time-saving tip:
Not Applicable
When getting around with no vehicle. Reccommend the "VIA" all day pass. Covers both the Busses and Trolley Great Value can be bought at Alamo Visitor Center.
Reviewer score
Would recommend
GAL FROM GLENDALE
THIS IS THE GREATEST PLACE TO STAY!!!!
THIS HOTEL WAS THE BEST I'VE EVER STAYED AT. THE ROOMS WERE SPOTLESS AND THE SERVICE WAS IMPECCABLE! THEIR STAFF WAS VERY WELL TRAINED AND FRIENDLY. I WOULD RECOMMEND THIS HOTEL TO ANYBODY! WHAT A TREAT IT WAS TO STAY AT THE WESTIN! I'M LOOKING FORWARD TO MY NEXT TRIP THERE!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
BOUDROS STEAK RESTAURANT IS A "MUST"! BUT YOU BETTER MAKE A RESERVATION!
Reviewer score
Would recommend
Anonymous
San Antonio
It was just a wonderful hotel and we would diffently stay at the Westin again!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Enjoyable Stay
First time to stay on the Riverwalk. Loved being on the riverwalk. The hotel was at a medium walking distance from the main part of the riverwalk, which is nice for people that want a quieter less crowded location. A couple minor problems with the hotel as noted above but overall we enjoyed it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
