Rate based on Check-in: Jun 26, 2013 Check-out: Jun 28, 2013

Hilton Palacio del Rio

4 stars
200 South Alamo Street, San Antonio, TX 78205
Hotel Overview
Reviewer score
4.1
out of 5
118 reviews
Great Location on Riverwalk!

Clean, modern rooms. Very comfortable beds. Very solid built rooms -- quiet! Staff was very... See full review

  • scrapzombie
  • May 7, 2013
Great trip.

Wonderful staff and a great hotel room. The room was very clean and seems to be recently... See full review

  • Bev M.
  • Apr 15, 2013
Luxury hotel on the River Walk, with a private balcony in every room
The Hilton Palacio del Rio is well-situated for a business trip or some serious sightseeing. With its location on the River Walk, right across the street from the Henry B. Gonzalez Convention Center, just two blocks from the Alamo and next door to the Arnesan River Theatre and La Villita, there is much to do very close by. The Hilton Palacio Del Rio has the longest consecutive 4 Diamond AAA rating in San Antonio. Each room has a private balcony with its own luxurious view of downtown, and there are four different restaurants and bars to choose from.
Highlights
  • Next door to Arnesan River Theatre and La Villita and two blocks from the Alamo
  • Private balcony in every room
  • In-house dining at four locations
  • Business center offers audio/visual rentals, computer work stations, mail, shipping and courier services
Rooms

Every room features a private balcony with panoramic views of San Antonio, and has classic Spanish décor with creamy, muted tones and burnished brown wood. In-room entertainment is provided by a 37-inch flat-screen TV with on-demand programming. Hilton Serenity Collection bedding with 250-thread count sheets is comfy, and luxurious Crabtree & Evelyn La Source bath amenities are replenished every day.

Features

Keeping the longest consecutive recipient of the AAA 4 Diamond award in San Antonio means dedicated service and commitment to excellence are every day goals of the Hilton Palacio Del Rio.  Ibiza Patio Restaurant & Bar hosts live music Friday and Saturday nights. For a rousing sing-along with an Irish brogue, hop in to Durty Nelly's for a pint. Guests can check out the latest score at Tex's Riverwalk Sports Bar & Grill.

Transportation
  • Amtrak Station (0.6 mi./1 km)
  • San Antonio International Airport (7.7 mi./12.4)
Attractions
  • La Villita (0.1 mi./0.1 km)
  • River Center Mall (0.1 mi./0.2 km)
  • Institute of Texan Cultures (0.5 mi./0.9 km)
  • El Mercado (0.7 mi./1.1 km)
  • Hertzberg Circus Museum (0.7 mi./1.1 km)
  • Brackenridge Park (2.7 mi./4.4 km)
  • Fiesta Texas (14.2 mi./22.8 km)
Business
  • Audio/visual and cell phone equipment rentals available in the business center, along with computer workstations.
  • Shipping, packaging, and typing service
  • Meeting and conference rooms
Policies and fees
  • Secure, covered self parking is $22 per day; valet parking is $35.50
  • High-speed wired and wireless internet access is available for a fee

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Wireless internet
  • Smoke-free policy
General
Smoke-free policy
Pets allowed
Activities
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Wheel chair access

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Hotel Map

29.4222 -98.4874
Nearby airports
San Antonio Intl Airport, (SAT), 8.00, MI, S; Austin Bergstrom Intl Airport, (AUS), 93.00, MI, SW; Stinson Municipal Airport, (SSF), 10.00, MI, NE;

Nearby points of interest

  • Henry B. Gonzalez Convention Center: 0.2 mi
  • Rivercenter Mall: 0.2 mi
  • Aztec Theatre: 0.3 mi
  • The Alamo: 0.3 mi
  • Buckhorn Saloon & Museum: 0.3 mi
  • Majestic Theatre: 0.3 mi
  • Tower of the Americas: 0.3 mi
  • San Antonio River Walk: 0.3 mi
  • Cathedral of San Fernando: 0.4 mi
  • Alamodome: 0.6 mi
  • El Mercado: 0.7 mi
  • San Antonio Museum of Art: 1.1 mi
  • Brackenridge Park: 2.5 mi
  • San Antonio Japanese Tea Garden: 2.8 mi
  • San Antonio Rodeo: 2.9 mi
  • Henry B. Gonzalez Convention Center: 0.2 mi
  • Rivercenter Mall: 0.2 mi
  • Aztec Theatre: 0.3 mi
  • The Alamo: 0.3 mi
  • Buckhorn Saloon & Museum: 0.3 mi
  • Majestic Theatre: 0.3 mi
  • Tower of the Americas: 0.3 mi
  • San Antonio River Walk: 0.3 mi
  • Cathedral of San Fernando: 0.4 mi
  • Alamodome: 0.6 mi
  • El Mercado: 0.7 mi
  • San Antonio Museum of Art: 1.1 mi
  • Brackenridge Park: 2.5 mi
  • San Antonio Japanese Tea Garden: 2.8 mi
  • San Antonio Rodeo: 2.9 mi
  • Freeman Coliseum: 2.9 mi
  • Fort Sam Houston: 3 mi
  • Zoo and Aquarium: 3.1 mi
  • Botanical Garden: 3.1 mi
  • ATT Center: 3.7 mi
  • Splashtown San Antonio: 4.1 mi
  • Missions National Historical Park: 4.2 mi
  • SBC Center: 5.1 mi
  • Lackland Air Force Base: 8.2 mi
  • Morgan's Wonderland: 9.9 mi
  • Sea World: 13.1 mi
  • Eisenhower City Park: 15 mi
  • Six Flags Fiesta Texas: 15.4 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (118)

Ratings and reviews for Hilton Palacio del Rio

Overall score

4.1 / 5
118 out of 118
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.8
Value:
3.9

89% would recommend to a friend.

Sort by:
Review this hotel
Review of Hilton Palacio del Rio

Reviewer score

5
scrapzombie
Minneapolis
May 7, 2013

Great Location on Riverwalk!

Clean, modern rooms. Very comfortable beds. Very solid built rooms -- quiet! Staff was very friendly at all times. Fabulous location right on the Riverwalk! Close to Alamo and tons of awesome restaurants! One ding: Pool size and deck is a disappointment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hilton Palacio del Rio

Reviewer score

4
AKChris
Business
Alaska
May 3, 2013

Great location on the river near the convention center

Was in town for a conference and this was the best mix of value and location I found. Was pleased with the set-up and the amenities. The room was quiet and well kept with a very comfortable bed. Loved having the balcony, even facing away from the river it was a great view of the evening lightning and thunderstorms. The location on the river had many great options and the was within easy strolling distance of all the major downtown attractions. I would consider coming back here again in a heartbeat with my family as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Hilton Palacio del Rio

Reviewer score

2
Mary music lover
Texas
Apr 29, 2013

Fiesta weekend

I expected more for the price ($199)! Staff was nice but I've stayed at lower priced hotels where the staff surpassed this hotel's service. The parking was not included in the price (almost $30). If you wanted wi-fi, that was also not included (9.95). Breakfast was not included. Overall--overpriced.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
1
Review of Hilton Palacio del Rio

Reviewer score

4
Malynn Fiesta junkie
San Antonio, Texas
Apr 28, 2013

Fiesta Getaway

Location was prefect for all our Fiesta events especially our corner room to watch parade from balcony. Some of the Hotel staff need to work on acknowledging every person that walks into Hotel, however some staff members were very polite. Overall, we will be definitely staying next year & possibly bringing family member's to enjoy as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: In Hotel

Tex Sports Bar

Review of Hilton Palacio del Rio

Reviewer score

5
Bev M.
Gonzales, TX
Apr 15, 2013

Great trip.

Wonderful staff and a great hotel room. The room was very clean and seems to be recently remodelled. The hotel is in a great location as well. Great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hilton Palacio del Rio

Reviewer score

5
BusinessTravel'12
Business
Texas
Apr 3, 2013

Pretty Good for Business

If cost is of no concern to you, this is a fantastic place. Valet is pricey, and you're charged for internet usage. Good location on the riverwalk- which may be accessed via their elevator. Beautiful lobby area as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

In the mood for BBQ? The County Line is just a short walk along the riverwalk on the other side of the river.

Review of Hilton Palacio del Rio

Reviewer score

5
chesleyann
texas
Apr 1, 2013

easter break

my husband and i spent two fabulous days enjoying the hotel's offerings and the river walk. the meals and people watching were delicious and fun in that order and just relaxing in our lovely room exactly what we had hoped for. the construction across the river was a bit noisy but afforded viewing entertainment. the parking was a bit steep but certainly convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

be sure to take the river tour at night.

Review of Hilton Palacio del Rio

Reviewer score

2
Super tall Steph
New braunfels
Mar 19, 2013

Girls night

The pool was ridiculously small. The hot tub was a joke. It took 15 minutes for the bellhop to bring us our stuff. The room itself and view were awesome. Not worth the price

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
1
Nightlife tip: Short walk from hotel

Paddy murphys

Review of Hilton Palacio del Rio

Reviewer score

5
fantazum
Austin, TX
Mar 13, 2013

Balcony was a little disappointing

We loved being right off the Riverwalk. You can take the elevator to the river level and walk straight out. The only disappointment was the room we stayed in had no private balcony although it stated we would. We were on the one floor that opens to the veranda. The room had a gated porch that was separate from the main veranda, but there is no view. If you can avoid floor 5 you are in good shape. I would recommend spending the extra dollars for the river view.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: In Hotel

The Irish pub downstairs is freaking charming. They have a piano player there most nights who is very entertaining.

Review of Hilton Palacio del Rio

Reviewer score

4
KeanaKai
San Antonio, TX
Feb 20, 2012

Nice renovations, but overpriced parking fees

The newly renovated rooms are very nice. Nice decor, nice bathroom (on the smaller side). When we checked in, the lady at the front desk was courteous to mention the construction going on (9am-7pm); however we were a couple floors away from the construction so we didn't hear a thing. I can't comment on the pool or hot tub since they were closed, but I rated amenities low due to the ridiculous valet parking fee. Almost $40 for only one night of parking. We should've just parked in the Rivercenter garage... Lesson learned! I'd recommend staying here though. Good value.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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