Carefree Inn Lackland

The room was bug infested. I ended up stayng someplace else. Paid in full upfront and now refusing to refund my money when I cancelled my reservation shortly after checking in. It's been a nightmare.

My sister stayed here and was horrified. She eventually checked out and checked into the hotel where I was staying (Best Western, Ingram Park). This hotel was dirty. The rooms are antique and dingy, down to the paint of the walls. The front desk never asked for a credit card or ID to check in. It's really sad because you literally can walk out of the hotel an onto the AFB. If the owners invested some money towards a good renovation they would make a killing.

I wouldn't recommend this hotel to anyone unless they're looking for just an overnight stay for one night. I felt very unsecure the entire time. I was very upset that our room was not clean when we were given our room key after checking in. The beds were stripped, there was trash filled to the tops of the trashcans and all over the place, dirty towels everywhere. Just a huge mess. So we waited an hour an a half till our rooms were cleaned and ready to be slept in. Everyone who stayed there was very disrespectful and noisy. The best part of the hotel was that it was right offbase from Lackland AFB to where we were going to be all weekend. So location was just right. Quality, however, not so much. The desk manager woke us up at 11 o'clock at night to have me call about my reservations after we have already been checked in half the day, very disrespectful.

The only thing this place has going for it is that it is close to the base. It is dirty, has cockroaches, stinks, the beds are uneven, hair on the floor in the bathroom, mold in the shower, stains on the sheets, gum on the pillows. Do not believe the reviews, this place was a nightmare. If you are going for the base stay some where else and drive, it is worth the time and the money, I promise!

I connected the Motel the night before leaving I advised them I would be arriving late and ask if they would hold the room for me. They said yes and that was the last good experience I had with them I arrived around 12;30 a. m. On the 7TH and was assigned to room 115,I unpacked my suit case around 1;30 a.m. and went to sleep. AT around 2:30 A.M. a water supply hose broke to the toliet Please contact me for more details. The whole stay was a nightmare I should have not been charged for the first night.

The staf was good. The room had a leak in the sink. The dead bolt would not lock. They did end up fixing the sink the day I checked out. The view from my room was a MASSIVE power plant. You could hear it humming all night. The best part was hearing the basic trainees in the morning doing excercises. (however if you want to sleep in you should request a room on the other side of the hotel. Over all for the price it was not bad.

Hotel was very centrally located for this type of event. Easy on, off 410 loop, stores, food, etc. Staff was very nice and so helpful. Priced well for what was needed.

If you are looking for a place that is right outside Lackland Airforce Base (about 100 to 250 feet away) and you do not care what the motel/hotel offers in room/bathroom quality this is the place to stay. The motel rooms are LIME GREEN in color, the bathroom toilet rocked, ceiling light did not work it was burned out, toilet paper roll was out and ran out during our stay (was not replaced until asked for some). Residents could be heard through the paper thin walls and ceilings at 0130 a.m. in the morning. Not a place to leave your food in a refrigerator (think twice before doing so, they do not tell you): house-keeping unplugs the refrigerator the next day after you placed food in it to use to save money and find that the food has gone bad since it was unplugged. The evening staff responded to situations was prompt and courteous to us. The breakfast bar was reasonable and stocked.

The motel was more than I really expected, since it was located in an area that was not exactly good, when I left the area 10 years ago. The area has cleaned up and is much better. The only problem was that the road was not very good, it is full of pot holes, but we got around them without any damage to our tires.

Location to the base is the only nice thing I can really say, other than the staff was also pleasant. The room, the amenities...need help.