BEST WESTERN Ingram Park Inn

The room was very comfortable and clean. The staff were also very friendly and helpful. The location has a little bit to be desired, but it was close to all the attractions. Overall, it was a very good stay, and I would stay here again.

It was very noisy, the pool NEVER closed. The breakfast provided was stale and hard boiled. Only thing i liked was a Texas shaped waffle maker and that doesn't say much. No meats, no scrambled eggs. On Friday evening our lastnight there, people moved into the room right above us and literally stomped the floors ALL night long! Finally at 2am in the morning i called the front desk and nothing appeared to stop the stomping. I could not sleep at ALL. In the morning the stomping was still there. I called the above room and was told to "get lost". The front desk said that since i booked thru travel company, nothing could be done about it since they were paying guests, that i should call the police if i liked. How RUDE! They couldn't even give me a discount for the one night out of the whole week i was there because thay haven't charged anyone yet, were to bill travel company later. Made me feel powerless because i pre-paid in advance thru travel company. Whata shame... this was a more expensive hotel too! Travel company, i hope you let these guys know that this was unacceptable!

We stayed during our visit with our son who graduated the Air Force basic and we were very pleased with our choice. The Best Western's staff was very courteous and the room was very clean. For a 3-star hotel, this is as advertised and we were very happy we stayed there. Great location too!

The hotel room was nice and cool. The staff was very helpful and friendly. The location was great only 5 miles from Sea World and 10 miles from Six Flags. We enjoyed our stay.

Good value for an inexpensive motel when you book online

Hotel does not give extra pillow and blanket. Refrigerator is too small and not working right. the breakfast is the same everyday and some foods are already spoiled and still being served.

Stayed there for one night. Good room and good price just did not like the neighborhood. Staff was helpful and friendly though.

Hotel was in a perfect location for all the activities we were doing.

We stayed for 4 days. The room was clean and the grounds for an older hotel are wonderful. Beautiful, clean pool and plenty of patio furniture for us to visit with family. We would stay here again. The staff was very friendly and helpful.

I would like to start by saying, when I expressed my concerns, the staff were all very attentive, just things that could not be corrected immediately. First of all I truly believe the problem was with the room location, room 145, back of the hotel, motel-like. In front of the room in the tree lawn was a drain ditch of some sort, one hole covered with a grate, the other hole was covered with wooden pallets. Hence, bug problem in the room, moths, flies, gnats and one very large dead roach. Secondly, minor problems with electrical in the room, phone, clock/radio, bathroom lighting, which were all corrected, but the clock/radio and phone broke again during the five night stay. The last problem encountered was a pack of wild dogs, five to be exact, at 5AM when I was packing the car to leave, that was a little unsettling, ran back in the room. I booked this hotel last minute and it is a good location if you are attending BMT at the AFB, but I would suggest asking for a room in the main hotel, not the rear.