Rate and special offer based on Check-in: Nov 27, 2014 Check-out: Nov 29, 2014

Sheraton Suites Houston at the Galleria

4 stars
2400 West Loop South, 2400 West Loop South, Houston, TX 77027-4204
Hotel Overview
Reviewer score
4.1
out of 5
182 reviews
Excellent Accommodations!

The hotel was exceptionally clean, comfortable and quiet. I felt very safe during my stay. The... See full review

  • cp22131
  • Jul 12, 2014
comfortable and friendly

Hotel was amazing. Staff was wonderful. Especially David and Mr.Moazzinni. As long as Mr. Moazzait... See full review

  • MRS NITA
  • Jun 9, 2014
This all-suites hotel ensures that guests get top-notch amenities and services, while enjoying their time at the Sheraton Suites Houston at the Galleria. Refurbished rooms boast Sweet Sleeper beds for a good night's rest, while the complimentary Wi-Fi (fees may apply) and nine meeting spaces aim to keep business travelers satisfied. Enjoy a night cap in the Plum Lounge, where signature drinks include bourbons and martinis or, for those traveling to the hotel on certain weeknights, new wines can be sampled at the Sheraton Social Hour. The private outdoor pool is the perfect place for a dip in the sunshine, and after swimming a few laps, guests can step right into the bubbling hot tub to refresh tired muscles. American cuisine is served up at the Sage Restaurant, where reservations are recommended for larger families and groups.
Key facts
  • 281 guestrooms
  • 24-hour front desk
  • Complimentary transportation within a three-mile radius
  • Flat screen LDC in every room
  • Free high speed Internet
  • Outdoor pool and whirlpool
  • 100% smoke-free environment
  • Room service
  • Sage Restaurant
  • Wildplum Lounge

Neighborhood
As the name suggests, the Sheraton Suites Houston is set in the Galleria district close to one of Houston's prime retail locations. If shopping is high on your list, leave the car at the hotel and stroll to the mall for designer names like Hugo Boss, Burberry and Chanel. Evening entertainment is on offer less than 10 miles away in Houston's Theater District, where venues include the Wortham Theater Center, The Hobby Center for the Performing Arts and the Alley Theatre. Internationally - acclaimed ballets, operas, musicals, and concerts all arrive here to perform on a regular basis.
Hints and tips
If you need an early morning wake-up call for an important business meeting, just ask at the front desk and hotel staff will be happy to oblige.

Perhaps you are traveling with your partner for a special anniversary or honeymoon? Arrange for fresh flowers to be delivered through the concierge for an added touch of romance - from roses to carnations or lilies, these bright additions are guaranteed to please.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Suites Houston at the Galleria Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Car rental desk
Audio visual equipment
Florist
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Sitting area
Iron
Wet bar

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Hotel Map

29.7423 -95.4589
Area served
City Center
Nearby airports
George Bush Intercontinental Airport, (IAH), 40.23, KM; William P. Hobby Airport Airport, (HOU), 24.14, KM;
Area description
Resort, Airport

Nearby points of interest

  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Water Wall: 0.4 mi
  • Houston Symphony: 1.4 mi
  • Houston Arboretum and Nature Center: 1.6 mi
  • Bayou Bend Collection and Gardens: 2.5 mi
  • Beer Can House: 2.8 mi
  • Rice Stadium: 3.5 mi
  • The Menil Collection: 3.6 mi
  • Rice University Trail: 3.8 mi
  • The Lillie and Hugh Roy Cullen Sculpture Garden: 4.2 mi
  • Museum of Fine Arts: 4.3 mi
  • Lillie and Hugh Roy Cullen Sculpture Garden: 4.3 mi
  • Houston Museum of Natural Science: 4.4 mi
  • Miller Outdoor Theatre: 4.5 mi
  • Holocaust Museum Houston: 4.5 mi
  • Houston Zoo: 4.6 mi
  • Hermann Park: 4.6 mi
  • Children's Museum of Houston: 4.6 mi
  • Reliant Stadium: 4.9 mi
  • Minute Maid Park: 5 mi
  • Sam Houston Park: 5.4 mi
  • Hobby Center for the Performing Arts: 5.5 mi
  • Alley Theatre: 5.8 mi
  • Houston Grand Opera: 5.8 mi
  • Jones Hall: 5.8 mi
  • Toyota Center: 5.8 mi
  • Market Square Park: 6 mi
  • Christ Church Cathedral: 6 mi
  • BBVA Compass Stadium: 6.4 mi
  • Robertson Stadium: 6.7 mi
  • Corbin J. Robertson Stadium: 6.7 mi
  • Hofheinz Pavilion: 6.8 mi
  • Houston Chinatown: 6.9 mi
  • Cockrell Butterfly Garden: 7.6 mi
  • Discovery Garden: 13.4 mi
  • Wortham Center: 15.4 mi

Dining

Wildplum Lounge
Sip away the afternoon with your favorite beverage. Evenings find our guests gathered to sample one of our signature Bourbons, Single Malt Scotches, or a variety of designer Martinis, plus an extensive wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (182)

Ratings and reviews for Sheraton Suites Houston at the Galleria

Overall score

4.1 / 5
5.01.0
182 out of 182
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.3
Value:
4

88% would recommend to a friend.

Sort by:
Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Rauk
Business
Austin, Tx
Nov 23, 2014

all good; but pool is a joke

all good; but pool is a joke. When I travel with my family I try to stay in hotels that have nice pools (The picture of the pool from this hotel is very deceiving- a joke.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
AbrahamK
Business
las vegas
Nov 21, 2014

Great Location but...

Obviously hotel went through some renovation to polish how it looks. But, I had difficulty keeping the room warm (Due to their ac settings etc) and getting warm water for shower. Their breakfast ( Which is around $22) is not even average good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Its centrally Located

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
DOD Contractor
Business
Atlanta GA
Nov 20, 2014

Diamond in the Rough

It's sometimes the small things that stand out, and that was the case for this hotel. I was met with great staff, the room was very nice but it was the simple soap and shampoo that disappointed, the fragrance was so over-powering that I decided no soap was better that what they offered until I could get to a local big-box store to pick up my own. Their name and legacy stands out....I suggest they get soap and shampoo that is more inline with their great name. Overall this stay was great. What their soap lacked, the staff and room more than made up for. I was asked for a review, and this is my take. In Houston for business? You cannot go wrong with this hotel, just bring your own soap until they get this small kink fixed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
MARIA EM
Business
MEXICO
Nov 18, 2014

Good in general

When we were showing, the warm water goes and comes

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Close 610

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
ACO13
Business
Warrenton, VA
Oct 24, 2014

Good for the price

Good room, service & location for a quick visit in and out of Houston.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Grosst
Business
Corpus Christi tx
Aug 12, 2014

Great

Great clean luxurious place to stay..would def stay again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

1
5.01.0
Bus public transportation
Business
Denver
Jul 22, 2014

Sheraton Suites Houston at Galeria

NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,NO free breakfast,

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

NO Free Breakfast

Review of Sheraton Suites Houston at the Galleria

Reviewer score

5
5.01.0
cp22131
Business
South Carolina
Jul 12, 2014

Excellent Accommodations!

The hotel was exceptionally clean, comfortable and quiet. I felt very safe during my stay. The staff was always helpful and I was treated with respect. The check-in and check-out was handled quickly and efficiently. I will definitely stay in this hotel when I am in Houston for a work related visit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

3
5.01.0
sfmike64
Business
New Orleans, LA
Jun 23, 2014

Nice, but some problems.

The location is fine. Everything in Houston involves a car, so that's to be expected. It's a nice enough hotel, but there were some rough finishes in the room despite their claim that it was just renovated. The bed was very comfortable, but ask for a room that doesn't face the 610 freeway. If you renovate a hotel and I can still hear the traffic from the 10th floor, then you didn't do a very good job of it. That seems like "Hotel 101" when you're next to a highway. Also, the free WiFi is just what you pay for. Total garbage and nearly useless for anything other than simple emails. It took forever for web pages with pictures on them to load. I don't understand why hotels persist in thinking that decently fast WiFi is an "amenity" and not a necessity. Pull fiber to the hotel and just consider it a cost of doing business. End of story.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Sheraton Suites Houston at the Galleria

Reviewer score

4
5.01.0
Fed Up and irate
Business
Illinois
Jun 18, 2014

Clean and Professional

The room was perfect. The staff was friendly, especially the shuttle driver Mozaom. Relaxing amenities. Will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

If you like Tex/Mex, eat at anything starting with Pappas. Awesome local chain!!!

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