Rate and special offer based on Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Regency Hotel Dallas East

3 stars
View map of 11350 LBJ Freeway, Dallas, TX 75238

Hotel Overview

Regency-Hotel-Dallas-East-Hotel-Exterior
Reviewer score
2.3
out of 5
12 reviews
4/20/2015

It was good for price and they have breakfast. Can't really ask for more...or could you... See full review

  • Justin G.
  • Apr 25, 2015
Better than expected

First look makes you want to turn around. It's much to be desired. And the building is majorly... See full review

  • valueseeker
  • Apr 22, 2015
The Regency Hotel and Conference Center is North Dallas's premiere full service hotel. Whether you are here on business or pleasure you can relax and unwind in one of the spacious guest rooms. The hotel provides 244 guest rooms and suites. Less than four miles from the Baylor Medical Center and Granville Art Center. Less than one mile from Garland and four miles from Mesquite and Richardson's Telecom Corridor. Downtown Dallas and Love Field Airport are only 10 minutes via LBJ Freeway. The hotel is easily accessible by two major freeways I-635 (LBJ Freeway) and North Central Expressway (Highway 75.). Complimentary transportation within a 5 mile radius.

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Hotel Map

32.8752 -96.6846
Area served
Dallas.
Nearby airports
Dallas/Fort Worth International Airport, Dallas Love Field
Area description
Regency Hotel and Conference Center is located near to the Park Central Business District and the cities of Garland and Mesquite.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Regency Hotel Dallas East

Overall score

2.3 / 5
5.01.0
12 out of 12
Amenities:
2.9
Cleanliness:
2.8
Hotel staff:
2.4
Comfort:
2.7
Location:
2.5
Value:
3

25% would recommend to a friend.

Sort by:
Review of Regency Hotel Dallas East

Reviewer score

1
5.01.0
Janet V.
Couples
N/A
Dec 15, 2015

Horrible experience

Beware this hotel has BEDBUGS!! Food in the restarant was horrible. Poor service. Would not recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Couples

Review of Regency Hotel Dallas East

Reviewer score

1
5.01.0
christiane p.
Single
N/A
Nov 12, 2015

Business trip

The hotel was gross! Knots were flying trash in hall ways! Elevators didnt work iron wasn't wrapped inside the room no large dry towel, dirty soap holder, missing outlets in the room

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Single

Review of Regency Hotel Dallas East

Reviewer score

2
5.01.0
N C.
Business
Chicago
Oct 17, 2015

Business trip

Dangerous place! did not feel safe the two days spent there. Durty and alot of garbage all over the place.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
1
Value:
3
Trip purpose:

Business

Review of Regency Hotel Dallas East

Reviewer score

3
5.01.0
genell w.
Family
chula vista
Oct 17, 2015

they have roaches

The staff was horrible. They have roaches. Theres a hugh broken window in the dinning area and it was cold eating in there in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
3
Trip purpose:

Family

Review of Regency Hotel Dallas East

Reviewer score

1
5.01.0
samson G.
Single
N/A
Sep 16, 2015

Dallas Visit

The hotel was vert sticky and most electrical units are not working. There dinning place was sticky as well. Food is standard.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Single

Review of Regency Hotel Dallas East

Reviewer score

1
5.01.0
Larry T.
Business
N/A
Sep 3, 2015

Terrible

Terrible staff and security was very rude and racist!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Regency Hotel Dallas East

Reviewer score

1
5.01.0
Dockit
Couples
N/A
Aug 25, 2015

Not what I expected

When I think of the name Regency, I think maybe a cut about the rest. My experience was very disappointing to say the least. Starting with the landscaping: it was nowhere near standard and didn't look like any regular maintenance had been done. Parking lot, especially in the rear, was tore up and just junk, trash lying around near the bushes. The inside didn't have a working elevator, broken ice machine, garbage at the ends of hallways, and a stairwell door that was held open by plastics bags! The room itself wasn't bad as it was clean. However, we did experience a cockroach sighting, in which we asked to change rooms. The second room was worse! More cockroaches. And the billing was for 5 days and not 3 days when we were disturbed for not paying rent. About 30 minutes out of my time to rectify the matter. The following morning, to get breakfast, the person on at the counter said my name or room number was not on the list. I had to go to front counter to verify.All in all, was a very bad experience and would not recommend this hotel to anyone traveling from out of town. Trust me, there are better ones and don't let the pictures fool you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
1
Value:
2
Trip purpose:

Couples

Review of Regency Hotel Dallas East

Reviewer score

5
5.01.0
Justin G.
Single
Garland
Apr 25, 2015

4/20/2015

It was good for price and they have breakfast. Can't really ask for more...or could you...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Regency Hotel Dallas East

Reviewer score

4
5.01.0
valueseeker
Couples
N/A
Apr 22, 2015

Better than expected

First look makes you want to turn around. It's much to be desired. And the building is majorly outdated. Once you get past the initial shock, the lobby is decent. Between the bar with the pool table, the people and breakfast, plus the clean comfortable rooms, it really was a great surprise.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Regency Hotel Dallas East

Reviewer score

2
5.01.0
Sheila K.
Family
N/A
Apr 6, 2015

Good family trip

The room was ok but the breakfast staff was not very friendly and the hotel needed repairs

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Family

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