Rate and special offer based on Check-in: Feb 14, 2016 Check-out: Feb 16, 2016

Omni Austin at SouthPark Hotel

4 stars
View map of 4140 Governors Row, 4140 Governors Row, Austin, TX 78744

Hotel Overview

Reviewer score
3.6
out of 5
19 reviews
terrific stay

Great location, close to all the hustle but able to get away from the hype. Convenient to the... See full review

  • marciac
  • Aug 25, 2014
Very User Friendly

This Hotel is located in a great location for people who need to stay just outside of Downtown... See full review

  • Xavier Mendez
  • Jun 10, 2014

With 312 guest rooms, Omni Austin at SouthPark Hotel Austin was the proud recipient of the 2012 and 2013 TripAdvisor Certificate of Excellence Award. This is a non-smoking luxury hotel that offers complimentary wireless Internet service for Select Guest members. Guests can also visit the fully equipped fitness center, and an indoor/outdoor heated swimming pool is available year-round for all to enjoy. Those seeking an invigorating and relaxing escape may consider visiting the hotel's Trinity Spa, where licensed therapists offer deep tissue therapeutic massage, Swedish massage and facial treatments.

Highlights

With a premier location in the heart of Austin, the luxury hotel rises 14 stories above the city's flourishing high-tech corridor. Guests can shop at Barton Creek and Highland Mall or visit the 6th Street Entertainment District, the State Capitol and Downtown Austin. Just a few miles down the road, guests can visit the Austin Museum of Art, the Paramount Theater, the Austin Children's Museum and The Thinkery children's museum. More than 7,700 acres of parkland, including nine city parks, are also accessible in minutes. Hotel luxuries include a whirlpool, a co-ed dry sauna as well as poolside and room service. Guests can dine at one of several eateries at the hotel such as Morsel's Coffee Shop, Lobby Lounge and Onion Creek Grille.

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Reviewer score 3.9 out of 5
Reviewer score 5.0 out of 5
Reviewer score 5.0 out of 5

Hotel Map

30.2137 -97.7503
Area served
City Center
Nearby airports
Austin Bergstrom Intl Airport, (AUS), 7.00, MI, W;
Area description
Business district

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Omni Austin at SouthPark Hotel

Overall score

3.6 / 5
5.01.0
19 out of 19
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.4
Comfort:
4.1
Location:
3.7
Value:
3.8

68% would recommend to a friend.

Sort by:
Review of Omni Austin at SouthPark Hotel

Reviewer score

4
5.01.0
marciac
Friends
Dallas,tx
Aug 25, 2014

terrific stay

Great location, close to all the hustle but able to get away from the hype. Convenient to the highway, that you don't even notice once inside. Clean and well maintained. Great professional staff from customer service reps, to housekeeping and service associates. The pool is an amazing get away, noise of the highway a bit much but who cares when you are basking in the hot texas sun. plenty of great parking. We will be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Friends

Time-saving tip: In Hotel

Ez access to Congress street and the bats! 6th street and downtown.

Review of Omni Austin at SouthPark Hotel

Reviewer score

5
5.01.0
Xavier Mendez
Family
Rancho Cucamonga, CA
Jun 10, 2014

Very User Friendly

This Hotel is located in a great location for people who need to stay just outside of Downtown Austin and in between the Circuit of the America race track. The Hotel staff were very friendly and knowledgeable of the area. Great location near freeways.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Omni Austin at SouthPark Hotel

Reviewer score

4
5.01.0
Cass's Momma
Single
phoenix Az
Nov 24, 2013

Very Nice Room

I went to Austin on the spur of the moment to surprise my daughter who's band was playing in town. This hotel was 1/2 mile from the venue. So location for me was perfect. The staff was very friendly and helpful in helping find places to go and how to get there. The bed was so comfortable and if you forgot to pack something it was there at your fingertips in the room. Highly recommend

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Single

Review of Omni Austin at SouthPark Hotel

Reviewer score

3
5.01.0
Shawn H.
Couples
Austin, Tx
Jul 28, 2013

Not what I expected.

Overall, I had a normal stay at the Omni Austin Southpark. Staff was friendly but the things that did make my stay somewhat unpleasant though is how dirty things actually were. The bed and sheets were clean but overall everything else was disgusting. Carpet all over the whole hotel is very old and you can see staining. All the elevators smelt like urine or something. They smelt gross!!! And also the furniture in my room other than the bed was stained!! I didn't even want to sit in the chair in my room because it was so stained and filthy looking. Last thing is the wallpaper was peeling off in my room also. I was not expecting any of this from a four star hotel, especially an Omni!! You would figure an Omni, or any so called "four star" hotel, would be able to make the time and spend the money to remodel and update their hotel. It's this that brought my view of the Omni Austin Southpark down. It's does not feel 4 star quality to me and just seemed like any other average 3-star hotel. Next time I will probably stay at The Holiday Inn instead. At least I could get the same exact service and not have to look at or smell disgusting carpet or furniture.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Review of Omni Austin at SouthPark Hotel

Reviewer score

1
5.01.0
ai2006
Business
Houston, TX, USA
Mar 18, 2012

Worst Omni hotel ever!

So i paid $250 for a room that was nothing like the pictures show. The bathroom ran all night and made noises. the bathroom door would not shut. The staff was rude. They charged for computers! The room had wallpaper that was coming out and the walls are paper thin! the worst service and room ever. Oh and dont order any room service you will get burned food that tastes like rubber. the only good thing about this hotel is the bartender makes good drinks.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Omni Austin at SouthPark Hotel

Reviewer score

2
5.01.0
sleep deprived traveler
Couples
new york
May 17, 2011

Construction

Our stay at the Omni Austin Southpark was unfortunately not pleasant. But it was not in the control of the hotel to fix. There was major road construction taking place every night. All night! Roads were closed around the hotel, so there were detours. It was not a relaxing stay. At this time, until the construction has been completed, I would not recommend this to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
2
Value:
2
Trip purpose:

Couples

Review of Omni Austin at SouthPark Hotel

Reviewer score

4
5.01.0
Summer Gal
Couples
Boston
Feb 12, 2011

mid-week stay

We visited our daughter, met her friends there, and toured Austin.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

South Congress - SoCo

Review of Omni Austin at SouthPark Hotel

Reviewer score

2
5.01.0
Unhappy Californian
Business
San Francisco
Jun 11, 2010

Simply unhappy unsatisfied

I've stayed at several omni loctions with San Antonia being y favorite! I recently stayed at the omni Los Angeles and wasn't to please there due to construction I wasn't made aware of! So on the trip to Dallas I saw a great rate for the omni south park and thought why not try again in texas since San Antonio was excellent! We aeries to the hotel and the Lobby and entrance was grand and immaculate! I thought wow impressive I should have a great stay...not so much when I stepped into my room! I thought I stepped into a time warp not modern compared to the entrance of the hotel! The furniture and bedding looked dated or maybe the furniture made the bedding look dated! I guess my expectations based on other omni and the entrance I was expecting the 4 diamond look! I guess you get what you pay for being the thebother omni Dallas was almost double!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Review of Omni Austin at SouthPark Hotel

Reviewer score

5
5.01.0
Kate Austin
Friends
Philadelphia, PA
Apr 22, 2010

great place

We were right off of I - 35 and had quick and easy access to all different parts of Austin. The staff was very friendly and helpful. The rooms were clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Friends

Review of Omni Austin at SouthPark Hotel

Reviewer score

3
5.01.0
Anonymous
Single
VA
Feb 16, 2010

Had more for the buck.....

The staff was friendly. The lobby attractive. BUT... I paid for a deluxe king and Room 1410 must have been the king deluxe room reserved for the red-headed stepchild - I saw nothing deluxe about it. No microwave and the tiny fridge was plopped down on the floor by the TV. My room was not cleaned one of the seven days of my stay. The turn-down bed service was nice, with a dish of pecans and water bottle each evening. Complimentary coffee and juice in the morning was nice. Bed was quite comfortable. Overall a nice stay, but I felt it was too expensive for the quality of the room I stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Single

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