Hampton Inn & Suites Austin-Downtown/Convention Center

The hotel was nice and the location was great. The biggest problem we had was the bed was very uncomfortable and the pillow were horrible. We were also missing little things, like shampoo, soap, coffee, etc. when I called downstairs they told me to look in the hall for a maid cleaning another room. I felt for the money we spent on a room, the service and amenities were poor.

When checking out the credit card reader was running slow and the front girls kept swiping different cards because the charge said pending and didn't wait long enough. Following day I started looking and each card swiped charged my account. Was chraged 4 times for the room. All else was good.

Marty at the front desk was awesome! as soon as we walked in to check in he got us our room right away, it was a suite and he gave us lots of suggestions on places to eat and party while we were in town visiting. the hotel has a complimentary happy hour and breakfast which was great and a good way to save money on a meal. the hotel was also in a great location, walking distance to most places we wanted to get to or a short cab ride. i would highly recommend this hotel.

Overall the hotel was exactly what we needed. For a weekend in Austin with no specific plans it was convenient to 6th Street, Rainey Street, most general downtown areas. We were able to walk almost everywhere which was good, since my one complaint is parking. The only option this hotel offers for parking is valet, which would be fine since valet is available 24 hours but they charge $23.00 for each night you leave your car with them! I found that to be a bit exorbitant and the only other suggestion was to find street parking, which is unrealistic since in Austin you can only pay for up to 4 hours of street parking at a time. The staff was available but didn't have very helpful hints for much of anything, we wanted to go to Shiner TX and tour the brewery but they offered no insight into that. and their only food suggestions would be restaurants in the immediate area, which was odd since Austin has so many options available. Overall the hotel was clean and comfortable, and besides the parking I had no complaints.

Right in the middle of downtown Austin. This is a great place to stay at a reasonable price. It is within walking distance of the entire Austin Downtown scene.

Great location, great staff, overall a good experience. I would recommend this hotel to anyone who wants to check out 6th street. It is a lot nicer than other hotels near sixth street. Check it out

It was a good experience. Hotel staff were pleasant. Had a good breakfast bar. Gym facilities were good. Rooms were decent size. Our only negative comment was that the lobby floors and the main door needed to be cleaned. A pleasant expierence.

Although cheaper than nearby hotels, this place doesn't skimp. Great staff, clean & spacious rooms, free wifi, complimentary breakfast (not just coffee and muffins, but many items including waffles, fresh fruit, yogurt, eggs, sausage, etc), and excellent location (restaurants, bars, convention center). What are you waiting for? Austin awaits!

Friendly staff, free breakfest and wi-fi, one block from convention center

This hotel was great. The staff, location, the rooms, the beds, it was all great and comfortable. However, what was not great was the parking. They don't say on the website but there is not parking at the hotel other than valet. It cost 23.00 a night. While the rates of the rooms are competetive, but fee for the valet was expensive especially considering they expect a tip everytime you need to take out your car.