Crestwood Suites of Austin

2 stars
12989 Research Blvd, Austin, TX 78750
Hotel Overview
Reviewer score
3.0
out of 5
183 reviews
Austin

Not bad at all . Expected less . Parking was good, very close to freeways and eating See full review

  • Dav77036
  • Sep 19, 2014
PERFECT

omg!! i loved it!! it wasn't to far from anything!!! There is entertainment down the street, great... See full review

  • Leia
  • Feb 27, 2012
Home conveniences in a hotel outside Austin

Travelers stay comfortably at the Crestwood Suites Austin for one night, a week or more. The all-suite hotel caters to travelers who desire the conveniences of home in a hotel. Guests can prepare food in their suite's kitchen or relax and watch TV on the couch in the living area. Families and groups appreciate the spaciousness of all suites offered at Crestwood. Spend a day at Lake Travis, a great spot for boating just seven miles away or head to downtown Austin.

Highlights
  • High-speed Internet
  • All suites have equipped kitchens with microwave, refrigerator and stove top
  • Spacious suites from 272 to 413 square feet
Location

Crestwood Suites Austin is located just off US-183, 11 miles north of Austin.

Rooms

Extremely spacious rooms and suites at the Crestwood Suites Austin have an oversized workspace and a separate living area. In-room kitchens are stocked with kitchen tools and plenty of cabinet and counter space. Rooms vary from the queen suite, a 272 square-foot room with small living area and kitchenette, to an executive queen suite, a full living room and full kitchen along with a separate bedroom. There's also a two-bedroom suite for travelers that require more sleeping space.

Features

The Crestwood Suites Austin prides itself on being a home away from home, a hotel with all the modern conveniences that visitors desire to make travel easier and affordable. Features include a guest laundry facility and kitchens with microwaves and refrigerators. Guests can eat out in the area at restaurants such as La Feria, Fajita Warehouse or Outback Steakhouse.

Complimentary on-site self-parking is available, as well as high-speed Internet.

 

Transportation
  • Austin Amtrak Station (12 mi/19 km)
  • Austin-Bergstrom International Airport (17 mi/27 km)
Attractions
  • Lakeline Mall (2.8 mi/4.6 km)
  • Lake Travis (7.4 mi/12 km)
  • Volente Beach Water Park (8.1 mi/13.1 km)
  • Texas State Capitol (11.6 mi/18.6 km)
  • Downtown Austin (11.8 mi/19 km)
  • 6th Street entertainment (11.9 mi/19.1 km)
Business
  • Meeting rooms
  • High-speed Internet access

Crestwood Suites of Austin Rooms

2 Queen Beds Studio No Smoking
2 Queen beds/Kitchen/Refrigerator/Microwave/ Coffeemaker/Hi-Speed Wireless Internet Access
2 Queen Beds Studio Smoking
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
2 Bedroom Queen Studio Smoking
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
2 Queen Beds Studio ADA Accessib
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Bed Studio No Smoking
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Studio with Sleeper Sofa
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
2 Bedroom Queen Studio No Smokin
2 Queen beds/Kitchen/Refrigerator/Microwave/ Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Bed Studio Smoking
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Studio with Sleeper Sofa
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
FEMA approved
Phone service
Activities
Exercise gym
Dining
Coffee maker in room
Vending machines
Services
Express check in
Guest laundromat
Express checkout
Security
Wake-up service
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Heated guest rooms
Hairdryer in room
Microwave
Sofa bed
Sitting area
Temperature control
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Bath tub

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Hotel Map

30.4388 -97.7759
Nearby airports
(AUS), 22.00, MI;
Area description
Suburban

Nearby points of interest

  • Mount Bonnell: 7.9 mi
  • Texas Military Forces Museum: 8.7 mi
  • Mayfield Park Cottage: 8.8 mi
  • Elisabet Ney Museum: 9.6 mi
  • Texas Memorial Museum: 10.8 mi
  • University of Texas at Austin: 10.9 mi
  • Town Lake Hike and Bike Trail: 10.9 mi
  • LBJ Presidential Library: 11 mi
  • Darrell K Royal - Texas Memorial Stadium: 11 mi
  • The Blanton Museum of Art: 11.2 mi
  • Bob Bullock Texas State History Museum: 11.2 mi
  • Frank Erwin Center: 11.5 mi
  • Austin Nature and Science Center: 11.5 mi
  • Texas State Capitol: 11.5 mi
  • Zilker Botanical Garden: 11.8 mi
  • Mount Bonnell: 7.9 mi
  • Texas Military Forces Museum: 8.7 mi
  • Mayfield Park Cottage: 8.8 mi
  • Elisabet Ney Museum: 9.6 mi
  • Texas Memorial Museum: 10.8 mi
  • University of Texas at Austin: 10.9 mi
  • Town Lake Hike and Bike Trail: 10.9 mi
  • LBJ Presidential Library: 11 mi
  • Darrell K Royal - Texas Memorial Stadium: 11 mi
  • The Blanton Museum of Art: 11.2 mi
  • Bob Bullock Texas State History Museum: 11.2 mi
  • Frank Erwin Center: 11.5 mi
  • Austin Nature and Science Center: 11.5 mi
  • Texas State Capitol: 11.5 mi
  • Zilker Botanical Garden: 11.8 mi
  • St. Marys Cathedral: 11.8 mi
  • Barton Springs Pool: 12.1 mi
  • Zilker Metropolitan Park: 12.1 mi
  • Zach Theater: 12.1 mi
  • Austin City Limits Live: 12.2 mi
  • Umlauf Sculpture Garden: 12.2 mi
  • Austin's Children Museum: 12.2 mi
  • O. Henry Home and Museum: 12.2 mi
  • Austin Convention Center: 12.3 mi
  • Town Lake: 13.6 mi
  • One World Theater: 14.8 mi
  • Austin Zoo: 15.6 mi
  • McKinney Falls State Park: 18.1 mi
  • Lady Bird Johnson Wildflower Center: 18.5 mi
  • Circuit of the Americas: 22.6 mi
  • Westcave Preserve: 23 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (183)

Ratings and reviews for Crestwood Suites of Austin

Overall score

3 / 5
5.01.0
183 out of 183
Amenities:
2.8
Room cleanliness:
2.9
Hotel staff:
4
Room comfort:
3.2
Location:
3.7
Value:
3.7

73% would recommend to a friend.

Sort by:
Review of Crestwood Suites of Austin

Reviewer score

4
5.01.0
Dav77036
Business
Houston
Sep 19, 2014

Austin

Not bad at all . Expected less . Parking was good, very close to freeways and eating

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Crestwood Suites of Austin

Reviewer score

2
5.01.0
Convenient Mike
Business
Houston, Texas
Sep 8, 2014

Attention to detail needed.

Room needed to be exterminated due to roaches in the dinette area and bathroom. Room musty and needed to be aired out or air freshner used. Light next to bed when turned on shorted out and threw breakers. If it were not for the price and location, I would not recommend. If management would correct deficiencies and clean up the grounds around the hotel I am sure occupancy would increase.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Many places to eat in area.

Review of Crestwood Suites of Austin

Reviewer score

2
5.01.0
MikeBurns55
Tucson, AZ
Sep 2, 2014

OK but a bit run down.

There was only 1 towel in the room despite reservations for 2 people. They did give us one more towel for the stay when we asked. There were only 2 pillows. We asked for more pillows twice but were told that there were no more pillows. It could have been a bit more comfortable. Overall it was in a good location and pretty cheap, just not as comfortable as it could have been.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short drive from hotel

There's a Krispy Kream a short distance (less than 1 mile) south on the 183 access road. It's on the west side of the road.

Review of Crestwood Suites of Austin

Reviewer score

2
5.01.0
Ana M.
Austin, Texas
Jul 7, 2014

Expensive for the Quality

Too expensive for the quality of the room. There were no towels and toiletries in the room. The room was dirty and had roaches.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
Lone traveler chuck
Michigan
Jul 2, 2014

Good enough

Staff was nice. Room was clean. Was close to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
LarryP7
Business
Orlando, FL
May 31, 2014

I was disappointed

The room smelled musty. It has had a lot of wear. There were no towels in the room. The chair had stains. The bathroom counter space was very limited.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
mike NT
Houston, TX
May 27, 2014

Decent place

This was a decent place to stay for the price. I visit my kids on a weekend a month and i can see using this hotel more often. The only real problem was the smell in the hotel, it smelled like insectacide.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
moleebass
Chicago, IL, USA
May 27, 2014

Worst Ever

No iron, no hangers, no service. very dirty place - I have heard that you get what you pay for but this had no value whatsoever. I will not use this travel agency ever again - tried to call them and was left on hold for over twenty minutes so just had to hang up and deal with a miserable existence. Booked for two nights but left one day early and found a decent hotel on my own and just had to eat the cost for the other night. You guys are lousy

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Money-saving tip: Not Applicable

Don't use this travel agency

Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
Should have stayed home
Dallas
May 19, 2014

Stay home!

We booked 2 nights 30 days in advance. We arrived at 8:30 pm after a 4 hour drive only to be told our room was being cleaned and we would have to wait 1 hour. Keep in mind check-in was 5.5 hours earlier. I asked for the manager only to be told he was cleaning rooms. After some conversation the desk clerk admitted they were overbooked. A couple seated in lobby overheard me ask for the manager and asked me to direct the manager to them when I was done as they had been waiting over an hour (after an 8 hour drive). After I talked to the manager we had a room in about 20 minutes. The room was old and outdated, it smelled like mold, and was still dirty (full mirror had grease smudges half way to the floor). We sucked it up and stayed. The bed was like sleeping on a floor with hard pillows. Really felt creepy and hard to relax. The walls are thin and poorly insulated. You can see light around the entire door which explains hearing many hall conversation.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
nicktulloh
Durham, NH
Apr 15, 2014

go somewhere else

Lobby smells of mildew, elevator smells of wet dogs, corridor smells of mold, toilet in room leaning to one side as though floor rotting away under it, no maid service for second night. Yuck.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
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