Rate based on Check-in: Aug 12, 2014 Check-out: Aug 13, 2014

Crestwood Suites of Austin

2 stars
12989 Research Blvd, Austin, TX 78750
Hotel Overview
Reviewer score
3.1
out of 5
312 reviews
PERFECT

omg!! i loved it!! it wasn't to far from anything!!! There is entertainment down the street, great... See full review

  • Leia
  • Feb 27, 2012
PERFECT

omg!! this place is perfect has everything i needed!! A full frig, and wide and big bathroom!!... See full review

  • Leia
  • Feb 27, 2012
Crestwood Suites - Will make your stay more comfortable without stressing your wallet, giving you options that conventional hotels just don't offer - full-size, fully-equipped kitchens with refrigerator, stovetop, microwave, toaster, and coffee maker in every suite. At Crestwood Suites you can conduct business as usual with, private voice mail, and a copy and faxing service at the front desk. You will enjoy premium cable TV while relaxing on your reclining love seat. There is also a 24 hour on-site laundry facility and vending area for your convenience. Since most Crestwood Suites are less than three years old you will have a comfortable, safe place to call home, with on-site management, interior corridors locked exterior doors access by room key card only, and plenty of exterior lighting. Whether traveling for a night, a week, or more, let Crestwood Suites offer you all the Comforts of Home.

Crestwood Suites of Austin Rooms

2 Queen Beds Studio No Smoking
2 Queen beds/Kitchen/Refrigerator/Microwave/ Coffeemaker/Hi-Speed Wireless Internet Access
2 Queen Beds Studio Smoking
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
2 Bedroom Queen Studio Smoking
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
2 Queen Beds Studio ADA Accessib
2 Queen Beds/Kitchen/Refrigerator/Microwave Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Bed Studio No Smoking
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Studio with Sleeper Sofa
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
2 Bedroom Queen Studio No Smokin
2 Queen beds/Kitchen/Refrigerator/Microwave/ Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Bed Studio Smoking
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access
1 Queen Studio with Sleeper Sofa
Queen bed/Kitchen/Refrigerator/Microwave/Dishes Coffeemaker/Hi-Speed Wireless Internet Access

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
FEMA approved
Phone service
Activities
Exercise gym
Dining
Coffee maker in room
Vending machines
Services
Express check in
Guest laundromat
Express checkout
Security
Wake-up service
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Heated guest rooms
Hairdryer in room
Microwave
Sofa bed
Sitting area
Temperature control
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Bath tub

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Hotel Map

30.4388 -97.7759
Nearby airports
(AUS), 22.00, MI;
Area description
Suburban

Nearby points of interest

  • Mount Bonnell: 7.9 mi
  • Texas Military Forces Museum: 8.7 mi
  • Mayfield Park Cottage: 8.8 mi
  • Elisabet Ney Museum: 9.6 mi
  • Texas Memorial Museum: 10.8 mi
  • University of Texas at Austin: 10.9 mi
  • Town Lake Hike and Bike Trail: 10.9 mi
  • LBJ Presidential Library: 11 mi
  • Darrell K Royal - Texas Memorial Stadium: 11 mi
  • The Blanton Museum of Art: 11.2 mi
  • Bob Bullock Texas State History Museum: 11.2 mi
  • Frank Erwin Center: 11.5 mi
  • Austin Nature and Science Center: 11.5 mi
  • Texas State Capitol: 11.5 mi
  • Zilker Botanical Garden: 11.8 mi
  • Mount Bonnell: 7.9 mi
  • Texas Military Forces Museum: 8.7 mi
  • Mayfield Park Cottage: 8.8 mi
  • Elisabet Ney Museum: 9.6 mi
  • Texas Memorial Museum: 10.8 mi
  • University of Texas at Austin: 10.9 mi
  • Town Lake Hike and Bike Trail: 10.9 mi
  • LBJ Presidential Library: 11 mi
  • Darrell K Royal - Texas Memorial Stadium: 11 mi
  • The Blanton Museum of Art: 11.2 mi
  • Bob Bullock Texas State History Museum: 11.2 mi
  • Frank Erwin Center: 11.5 mi
  • Austin Nature and Science Center: 11.5 mi
  • Texas State Capitol: 11.5 mi
  • Zilker Botanical Garden: 11.8 mi
  • St. Marys Cathedral: 11.8 mi
  • Barton Springs Pool: 12.1 mi
  • Zilker Metropolitan Park: 12.1 mi
  • Zach Theater: 12.1 mi
  • Austin City Limits Live: 12.2 mi
  • Umlauf Sculpture Garden: 12.2 mi
  • Austin's Children Museum: 12.2 mi
  • O. Henry Home and Museum: 12.2 mi
  • Austin Convention Center: 12.3 mi
  • Town Lake: 13.6 mi
  • One World Theater: 14.8 mi
  • Austin Zoo: 15.6 mi
  • McKinney Falls State Park: 18.1 mi
  • Lady Bird Johnson Wildflower Center: 18.5 mi
  • Circuit of the Americas: 22.6 mi
  • Westcave Preserve: 23 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (312)

Ratings and reviews for Crestwood Suites of Austin

Overall score

3.1 / 5
5.01.0
312 out of 312
Amenities:
2.9
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3.2
Location:
3.8
Value:
3.7

74% would recommend to a friend.

Sort by:
Review of Crestwood Suites of Austin

Reviewer score

2
5.01.0
Ana M.
Austin, Texas
Jul 7, 2014

Expensive for the Quality

Too expensive for the quality of the room. There were no towels and toiletries in the room. The room was dirty and had roaches.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
Lone traveler chuck
Michigan
Jul 2, 2014

Good enough

Staff was nice. Room was clean. Was close to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
LarryP7
Business
Orlando, FL
May 31, 2014

I was disappointed

The room smelled musty. It has had a lot of wear. There were no towels in the room. The chair had stains. The bathroom counter space was very limited.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
mike NT
Houston, TX
May 27, 2014

Decent place

This was a decent place to stay for the price. I visit my kids on a weekend a month and i can see using this hotel more often. The only real problem was the smell in the hotel, it smelled like insectacide.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
moleebass
Chicago, IL, USA
May 27, 2014

Worst Ever

No iron, no hangers, no service. very dirty place - I have heard that you get what you pay for but this had no value whatsoever. I will not use this travel agency ever again - tried to call them and was left on hold for over twenty minutes so just had to hang up and deal with a miserable existence. Booked for two nights but left one day early and found a decent hotel on my own and just had to eat the cost for the other night. You guys are lousy

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Money-saving tip: Not Applicable

Don't use this travel agency

Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
Should have stayed home
Dallas
May 19, 2014

Stay home!

We booked 2 nights 30 days in advance. We arrived at 8:30 pm after a 4 hour drive only to be told our room was being cleaned and we would have to wait 1 hour. Keep in mind check-in was 5.5 hours earlier. I asked for the manager only to be told he was cleaning rooms. After some conversation the desk clerk admitted they were overbooked. A couple seated in lobby overheard me ask for the manager and asked me to direct the manager to them when I was done as they had been waiting over an hour (after an 8 hour drive). After I talked to the manager we had a room in about 20 minutes. The room was old and outdated, it smelled like mold, and was still dirty (full mirror had grease smudges half way to the floor). We sucked it up and stayed. The bed was like sleeping on a floor with hard pillows. Really felt creepy and hard to relax. The walls are thin and poorly insulated. You can see light around the entire door which explains hearing many hall conversation.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
nicktulloh
Durham, NH
Apr 15, 2014

go somewhere else

Lobby smells of mildew, elevator smells of wet dogs, corridor smells of mold, toilet in room leaning to one side as though floor rotting away under it, no maid service for second night. Yuck.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
1
Review of Crestwood Suites of Austin

Reviewer score

1
5.01.0
Hector Perez
Business
Austin
Aug 2, 2013

Not Opened!

I arrived a little after 11PM and the office was closed. I did not stay here, as there was no one to check me in, I had to go find other accommodations. Bad place Hectro

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
Auntie Donne
Killeen, TX
Jul 7, 2013

good for a night & close to lake Travis Zipline

Room was comfortable and clean. Had stove, microwave, refrigerator and dishes. Employees friendly and helpful. We needed a place to stay not far from the Lake Travis Zipline since we had an early tour.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

The Lake Travis Zipline is a must and only 9.5 miles from the hotel. Dave and Maddie were excellent guides at the zipline.

Review of Crestwood Suites of Austin

Reviewer score

3
5.01.0
Traveler 567
Dallas
May 19, 2013

Spacious, quiet room

The room is spacious and quite, Location is good. Hope the room was cleaner and got some repair with small things like smoke detector, bathroom door, rack etc. and of course repair the hotel elevator… With the price, it is OK

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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