Rate and special offer based on Check-in: Apr 21, 2014 Check-out: Apr 22, 2014

Sheraton Nashville Downtown Hotel

3 stars
623 Union Street, Nashville, TN 37219
Hotel Overview
Reviewer score
3.6
out of 5
66 reviews
very nice

Very nice staff feltvery welcomed room was very clean See full review

  • awesome sauce family
  • Mar 3, 2014
Nashville Date Night

Nice hotel. Tornado warnings interrupted the evening but the hotel staff were professional. See full review

  • Kenny and Kim
  • Dec 23, 2013
Style, comfort and service excellence in downtown Nashville hotel
Comfort, style and convenience converge in the heart of the Music City. The Sheraton Nashville Downtown is a beautiful atrium-style hotel that recently completed a multi-million dollar renovation and soars 28 stories over the city of Nashville. The hotel is just blocks from the historic 2nd Avenue Entertainment District, Printer's Alley, Country Music Hall of Fame, the Ryman and other attractions. The property provides excellent service, comfortable beds and exceptional dining choices.
Highlights
  • Located in the heart of downtown Nashville
  • Fitness Center
  • Saltwater swimming pool
  • Smoke-free environment
  • On-site dining

Rooms

All rooms at the Sheraton Nashville Downtown hotel are spacious and offer spectacular city views with Sweet Sleeper beds, ergonomic desk chairs, flat-screen TVs and Shine by Bliss bath amenities. Guests enjoy in-room coffee and tea, same-day dry cleaning and complimentary USA Today. Club Level guests enjoy complimentary high-speed Internet, complimentary bottled water, upgraded amenities and access to the Club Lounge, which provides complimentary breakfast, afternoon hors d'oeuvres and several beverage options.

Features

Computer terminals at the Link@Sheraton are complimentary to hotel guests or bring a laptop and enjoy free wireless broadband access. Speaker's Bistro serves breakfast, lunch, and dinner. Enjoy a beverage and a lighter menu in Session's Lounge. Wi-Fi is free in both dining locations.  Room service is available 6 a.m. to 11 p.m. Start the day with a cup of Starbucks coffee brewed fresh in Session's Lounge. A spacious fitness center at the Sheraton Nashville Downtown features Life Fitness treadmills, elliptical machines, stationary bikes and a variety of state-of-the-art strength training machines. Take a dip in the indoor saltwater swimming pool located in the fitness center.

Transportation
  • Nashville International Airport (6.7 mi./10.8 km)
  • Airport shuttle (fees apply)
  • Parking (fees apply)

Attractions
  • Nashville Convention Center (0.1 mi./0.2 km)
  • Adventure Science Museum (2.1 mi/3.4 km)
  • Nashville Zoo at Grassmere (2.9 mi./4.7 km)
  • Lane Motor Museum (3.7 mi./5.9 km)
  • The Hermitage -- Home of Andrew Jackson (10 mi./16.1 km)
  • Cheekwood -- Nashville's Home of Art and Garden (8.2 mi./13.2 km)

Business
  • 25,000 square feet of meeting space
  • Wireless High Speed Internet Access in Link@Sheraton, Sessions Lounge and Speakers Bistro
  • Wi-Fi in guest rooms (fees apply)
  • Complimentary wireless broadband at The Link@Sheraton
Policies and fees
  • Guests must be 21 years old or older to check-in

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Nashville Downtown Hotel Rooms

Traditional
Description not provided

Amenities

  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Heated pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Express checkout
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Phone with speaker
AM/FM alarm clock
Hairdryer in room
Turndown service
Cribs available
Sofa bed
Iron
Ironing board

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Reviewer score 3.9 out of 5
Reviewer score 3.1 out of 5

Hotel Map

36.1631 -86.7829
Nearby airports
Nashville International Airport, (BNA), 12.00, MI;
Area description
Downtown

Nearby points of interest

  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.1 mi
  • Ryman Auditorium: 0.3 mi
  • Bridgestone Arena: 0.3 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • Riverfront Park: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.2 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.1 mi
  • Ryman Auditorium: 0.3 mi
  • Bridgestone Arena: 0.3 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • Riverfront Park: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.2 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Vanderbilt University: 1.5 mi
  • Centennial Park: 1.9 mi
  • Belmont mansion: 2 mi
  • Curb Event Center: 2.2 mi
  • Shelby Park: 3 mi
  • Lane Motor Museum: 3.1 mi
  • Nashville Zoo: 5.8 mi
  • Grand Ole Opry: 5.9 mi
  • Opryland Hotel Gardens: 5.9 mi
  • Belle Meade Plantation: 6.1 mi
  • Travellers Rest Plantation and Museum: 6.2 mi
  • Fontanel Mansion: 7.1 mi
  • Radnor Lake State Park: 7.3 mi
  • Cheekwood Botanical Gardnes & Museum of Art: 7.4 mi
  • The Hermitage: 9.2 mi
  • Edwin and Percy Warner parks: 10.2 mi
  • Memorial Gymnasium: 676.5 mi
  • Allen Arena: 687.5 mi
  • Gentry Complex: 1,756.8 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (66)

Ratings and reviews for Sheraton Nashville Downtown Hotel

Overall score

3.6 / 5
66 out of 66
Amenities:
3.4
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
4
Location:
4.2
Value:
3.4

77% would recommend to a friend.

Sort by:
Review of Sheraton Nashville Downtown Hotel

Reviewer score

4
awesome sauce family
Nashville
Mar 3, 2014

very nice

Very nice staff feltvery welcomed room was very clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Nashville Downtown Hotel

Reviewer score

4
Kenny and Kim
White House, TN
Dec 23, 2013

Nashville Date Night

Nice hotel. Tornado warnings interrupted the evening but the hotel staff were professional.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Long walk from hotel

Hotel is within walking distance of all the action.

Review of Sheraton Nashville Downtown Hotel

Reviewer score

3
Suekanllthi
Ks
Dec 16, 2013

Would stay at a different hotel

Did not get king bed as we had requested and been assured that we would have. 2 of the elevators weren't working. Had a lot of trouble getting the key to work to go to club level. Pool was cold also the pool room was cold. Gym TVs and radios on treadmill weren't working the club room only had snacks and drinks available during the meal times not at other times as advertised. The staff were all very friendly and tried to be helpful especially Melvin in the club room. General integrity of hotel not good for the price

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
2
Review of Sheraton Nashville Downtown Hotel

Reviewer score

1
VicW
Washington
Oct 30, 2013

Overall Dissatisified

In town for wedding, stayed two nights, was going to stay one additional night, but cancelled due to quality of hotel and room. The hotel and airlines charged a 'third-party fee' for everything purchased, from room service to parking. The hotel was extremely outdated, dingy, smelled of chlorine, small rooms and uncomfortable beds. Previous trips I've taken and ordered through third party services have been good, clean and pleasurable. The hotel information did not clearly state they would charge a third party fee and the pictures were very deceiving. Hotel was dirty, smelly and very outdated, especially for the cost of the room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Money-saving tip: In Hotel

Be sure to ask how much they charge for garage parking daily and if there are any additional tax fees on top of that. Ask hotel if they charge a third party fee on anything.

Review of Sheraton Nashville Downtown Hotel

Reviewer score

4
M B Smith
Nashville, TN
Oct 2, 2013

Good Value

Great place for a quick weekend getaway. Didn't spend a lot of time in the room, but it suited our stay perfectly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Nightlife tip: Short walk from hotel

Good hotel for first time visitors. Short walk to all downtown locations.

Review of Sheraton Nashville Downtown Hotel

Reviewer score

4
P. Collier
Gainesville, Ga
Sep 16, 2013

quick business trip

Had a last minute film shoot scheduled and was able to stay here with a last minute confirmation and was a wondeful place to relax after a long day. Enjoyed that it is so close to Broadway! But walking back up that hill can be tough!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Nashville Downtown Hotel

Reviewer score

3
CandyandDave
DC
Sep 11, 2013

First time visit

After reading the reviews, I was nervous about our stay but our friends had already booked there. Thanks to the reviews I knew to expect the high parking fees ($28 per day plus tax) ahead of time, but did not expect to have to wait for my luggage more than 30 minutes (when I called the valet service, I was told that they were still waiting on our room number so they didn't know where to drop it off). Also, we are frequent customers of another chain of hotels that offers free wifi and warm breakfast, so we have come to expect those amenities as part of the high cost of the room per night, but neither were included with Sheraton. We later found out that if we had signed up for their rewards program, we could have had wifi, but the staff (although friendly) did not share this information or any of the other benefits when we checked in. The room was decent size and the pillows were very comfortable, but the low water pressure in shower and little bit of mold in the corner of the tub were disappointing. Location-wise the Sheraton was great for walking to Broadway.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Review of Sheraton Nashville Downtown Hotel

Reviewer score

3
Anthony C
Florence, AL
Aug 25, 2013

Showing its age

I called the hotel after reserving the room and they said I had a king bed. They told my parents the same thing with their reservation. Upon arriving, we were given 2 full beds and king was not an option. We came in at dark and no lights were on in room and lamps were unplugged. Rust came out of the tub spout and the tub had holes in it around the drain. there was rust on metal surfaces in the bathroom. I could see indentions where the mattresses were well used. Definitely not a 4 star hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Review of Sheraton Nashville Downtown Hotel

Reviewer score

4
firework
chattanooga, tn
Jun 8, 2013

nice hotel and great proximity

the hotel was great, clean, tidy, & comfortable room... great location for walking to all attractions around downtown Nashville.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Nashville Downtown Hotel

Reviewer score

1
baaaaaad dirty
Business
Nashville tenn
Apr 19, 2013

Sheraton Sucks in tenn

Tv didnt work no room service menu, 2 phones that didnt work no soap shampo and a dirty wash clothe hanging over the shower curtain. Need I say anymore

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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