Rate based on Check-in: Aug 17, 2014 Check-out: Aug 19, 2014

BEST WESTERN Downtown Convention Center

3 stars
711 Union Street, Nashville, TN 37219-1707
Hotel Overview
Reviewer score
3.0
out of 5
166 reviews
Great friends getaway

Staff was super friendly. It was more of a motel style hotel but the inside of the room was very... See full review

  • Z and J
  • Dec 23, 2013
Great stay downtown

Perfect hotel stay for a night downtown for the price. See full review

  • Bjones
  • Feb 11, 2013
Central Nashville hotel caters to conventioneers and budget-minded
This go-to business hotel caters to conventioneers and budget-minded travelers. A variety of attractions are just minutes away, making the Best Western a convenient choice for a variety of guests. The Nashville Convention Center is a 10-minute walk. Travelers in town to visit Vanderbilt University students or faculty members are a mere two miles from the college. Golf enthusiasts can enjoy the Hermitage Golf Course or the Spring House Golf Course.
Highlights
  • Free continental breakfast
  • Ten-minute walk from Nashville Convention Center
  • High-speed Internet access
  • Exercise facility
  • Free parking

Rooms

Well-equipped guest rooms may include mini-fridges and high-speed Internet access, and all rooms come with cable satellite TV with HBO. In addition, Best Western Business Plus rooms feature an oversized desk area with free high-speed Internet access.

Features

Guests can take a break from business at the on-site fitness center, drop off laundry, and work from comfortable accommodations. Savala's Restaurant and a combo deli-convenience store are both on-site. Travelers looking for a last-minute card or gift will find options in the on-site gift shop.

Transportation
  • John C. Tune Airport (15 minutes)
  • Nashville International Airport (15 minutes)
  • Greyhound bus terminal (2 minutes)

Attractions
  • Tennessee State Museum (0.1 mi/.16 km)
  • Tennessee State Capitol (0.1 mi/.16 km)
  • Tennessee Performing Arts Center (0.1 mi/.16 km)
  • Nashville Convention Center (0.2 mi/.32 km)
  • Cumberland Science Museum (.25 mi/.4 km)
  • Grand Olde Opry (.3 mi/.48 km)
  • Metro Riverfront Park (0.5 mi/.8 km)
  • The Coliseum, home of the Titans (.75 min/1.2 km)
  • Vanderbilt University (2 mi/3.22 km)

 

Business
  • Free high-speed Internet access (Business Plus rooms)
  • Oversized desk area (Business Plus rooms)
  • Free local calls
  • Modern data ports in room
  • Guest laundry available from 8 am - 10pm


Policies and fees
Parking is available for $16.39 per day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

BEST WESTERN Downtown Convention Center Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED NET,IRON,COFMKR,TV25IN,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,IRON,COFMKR,TV25IN,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICR RFRG,DESK,TV 25IN,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACC,COMMASSIST,ROLL SHWR,NSMK,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Exercise gym
Fishing
Dining
Free breakfast
Restaurant
Coffee maker in room
Lounge
Services
Business center
Security
Multilingual
In-Room Safe
Gift shop
Copy service
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Ironing board

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Hotel Map

36.1633 -86.7839
Area served
Cookeville, Springfield, Murfreesboro, Goodlettsville, Mount Juliet, Spring Hill, Dickson, Smyrna, Franklin, Gallatin, Hendersonville, Manchester, Portland, Columbia, Paris, Jackson, Memphis, Chattanooga, Lebanon, LaVergne, Brentwood, Knoxville
Nearby airports
(BNA), 8.00, MI, E;
Area description
Downtown

Nearby points of interest

  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.2 mi
  • Ryman Auditorium: 0.3 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Bridgestone Arena: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Riverfront Park: 0.5 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.1 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Tennessee Performing Arts Center: 0.1 mi
  • Tennessee State Museum: 0.2 mi
  • Ryman Auditorium: 0.3 mi
  • Bicentennial Capitol Mall State Park: 0.4 mi
  • Bridgestone Arena: 0.4 mi
  • Frist Center for Visual Arts: 0.4 mi
  • Gaylord Entertainment Center: 0.4 mi
  • Riverfront Park: 0.5 mi
  • Country Music Hall of Fame: 0.5 mi
  • Schermerhorn Symphony Center: 0.5 mi
  • LP Field: 0.7 mi
  • RCA Studio B: 1.1 mi
  • Music Row: 1.1 mi
  • Adventure Science Center: 1.2 mi
  • Fort Negley Park: 1.3 mi
  • Vanderbilt University: 1.5 mi
  • Centennial Park: 1.9 mi
  • Belmont mansion: 2 mi
  • Curb Event Center: 2.2 mi
  • Shelby Park: 3 mi
  • Lane Motor Museum: 3.2 mi
  • Nashville Zoo: 5.8 mi
  • Grand Ole Opry: 6 mi
  • Opryland Hotel Gardens: 6 mi
  • Belle Meade Plantation: 6 mi
  • Travellers Rest Plantation and Museum: 6.2 mi
  • Fontanel Mansion: 7.1 mi
  • Radnor Lake State Park: 7.3 mi
  • Cheekwood Botanical Gardnes & Museum of Art: 7.3 mi
  • The Hermitage: 9.3 mi
  • Edwin and Percy Warner parks: 10.1 mi
  • Memorial Gymnasium: 676.4 mi
  • Allen Arena: 687.5 mi
  • Gentry Complex: 1,756.7 mi

Dining

Jack's Bar B Que
0.50 mile(s) from Jack's Bar B Que,
Crab House
0.60 mile(s) from Crab House, Seafood, Sunday through Thursday 11:30 to 10:00 p.m. and Friday though Saturday 11:00 a.m. to 11:00 p.m.
2nd and Goal Sports Café
0.60 mile(s) from 2nd and Goal Sports Café, southern, Sunday through Thursday 11:00 a.m. to 12:00 a.m. and Friday through Saturday 11:00 a.m. to 1:00 a.m.
Arthur's continental
0.50 mile(s) from Arthur's, continental, Monday through Thursday 5:30 p.m. to 10:00 p.m. and Friday through Saturday 5:30 p.m. to 11:00 p.m.
Monell's Dining
0.20 mile(s) from Monell's Dining, southern
Morton's of Chicago
0.10 mile(s) from Morton's of Chicago, Steakhouse, Monday through Saturday 5:30 p.m. to 11:00 p.m. and Sunday 5:00 p.m. to 10:00 p.m.
Convenience Store with New York Style Deli
Convenience Store with New York Style Deli, on premises
Logan's Roadhouse
1.00 mile(s) from Logan's Roadhouse, Steakhouse, Sunday through Thursday 11:00 a.m. to 10:00 p.m. and Friday through Saturday 11:00 a.m. to 11:00 p.m.
Demos' Steak and Spaghetti House
0.50 mile(s) from Demos' Steak and Spaghetti House, Sunday through Thursday 11:00 a.m. to 11:00 p.m. and Friday through Saturday 11:00 a.m. to 12:00 a.m.
Cafe Fuzion
Cafe Fuzion, on premises

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (166)

Ratings and reviews for BEST WESTERN Downtown Convention Center

Overall score

3 / 5
5.01.0
166 out of 166
Amenities:
2.8
Room cleanliness:
3.6
Hotel staff:
3.7
Room comfort:
3.3
Location:
4
Value:
3.5

68% would recommend to a friend.

Sort by:
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Anonymous
FL
Jun 27, 2011

Not staying in future

Mold in shower. Insect bit me in night. Not very clean. Not friendly front desk staff. Good location but not staying here again. We did not get the service for the money we paid ($123 + tax + parking fee.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
4
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Troll3193
Grand Rapids MI
Nov 26, 2010

not great, but met our needs

it was close to downtown and a relatively decent price... I would not say the description of the conditions met my expectations... A bit more run down than I expected. They had free internet access, but wired only and if you did not have a patch cable with you, you had to ask for one at the front desk... they did not have enough so I got put on a waiting list that never happened... So no internet access... Breakfast buffet was better than I expected it would be...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Entertainment tip: Short walk from hotel

about 4 blocks from Broadway area of downtown Nashville... Was a 10-15 minute walk downtown and a $10 cab ride back..

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
AUROJO
Australia
Apr 3, 2013

Just OK

A very tired hotel but I think they are trying to update it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Bromma
Sweden
Jul 21, 2014

Good location but looks terrible

When I first came to the hotel I didn't actually realise I was there because the whole place looked like a working space. The entire facade of the hotel is being renovated with dust and debris, noise from 8 AM and so on. But the rooms were actually very nice, clean and comfortable. There should be some information about what is going on at the hotel. Or better- close it until all work is done.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
1
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Tj tj
Business
Atlanta, ga
Aug 8, 2013

Lounge and dinning

It's said it had a lounge and dinning, but didn't have either. I wouldn't have stayed there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Troll3193
Grand Rapids MI
Nov 26, 2010

not great, but met our needs

it was close to downtown and a relatively decent price... I would not say the description of the conditions met my expectations... A bit more run down than I expected. They had free internet access, but wired only and if you did not have a patch cable with you, you had to ask for one at the front desk... they did not have enough so I got put on a waiting list that never happened... So no internet access... Breakfast buffet was better than I expected it would be...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Entertainment tip: Short walk from hotel

about 4 blocks from Broadway area of downtown Nashville... Was a 10-15 minute walk downtown and a $10 cab ride back..

Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
cantsay
Midwest
Feb 12, 2012

Overnight stay

I found it very hard to find --no big sign and is kind of hidden. Only parking is valet. Room doors are outside so didn't feel as safe solo. room was ok for just over night and staff friendly but room seemed really small and it was noisy. Only those little square pillows and not comfy at all. For another $20.00 I could have felt safer and nicer. I didn't eat there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
2
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
emm emm
Springfield, MO
Jun 18, 2012

Don't set expectations too high

Pros: very close to Broadway (where all the bars and fun places are), breakfast was sufficient (biscuits and gravy!), low price, valet (parking is $10 per day but you can come and go as often as you want) Cons: old, small rooms, dusty and somewhat dirty, 1 outlet was out and light bulb in bathroom was out (they did replace it immediately) and front desk staff were kind of rude, can hear lots of outside/street noise due to outside entrances

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
ksh
schaumburg, IL
Sep 27, 2010

Best Western Downtown Convention Center

The hotel staff was friendly. The doors were located in an outdoor hallway and there were large windows facing the hall so people walking by could see in your room. The bathroom light was broken and we had to use the bathroom in the dark for one night because the maintenance people had already left.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Downtown Convention Center

Reviewer score

2
5.01.0
Hearher
Nashville
Jul 8, 2014

Renovation disaster

The hotel was undergoing a compete renovation. The rooms were done quite nicely once completed but there was outside access with full length windows. :-/. The bathroom and hallways smelled of old stale water. The pictures on the website definitely sold the place but reality was there was much to be desired. I would not stay here again. Although the staff was extra friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
2
Dining tip: Short walk from hotel

Try the whiskey kitchen! Awesome wings.

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