Rate and special offer based on Check-in: Aug 1, 2014 Check-out: Aug 3, 2014

Four Points by Sheraton Memphis East

3 stars
5877 Poplar Avenue, Memphis, TN 38119
Hotel Overview
Reviewer score
3.3
out of 5
33 reviews
Came through in a pinch

My flight was canceled due to weather and needed a hotel at the last minute. Found this to be the... See full review

  • Laura Minnis
  • May 4, 2014
Ok for quick weekend

Awkward location. Overall it was nice but the rooms were very small and I could hardly get out of... See full review

  • Bad momma
  • Jun 20, 2013
Easy, Breezy, and Bluesy. At Four Points Memphis East well make your stay as effortless as possible. From our airport shuttle to our complimentary High Speed Internet Access and our comfortable rooms, weve thought of everything youll need for life on the road. Even our location will make your visit to Memphis simple. Centrally located on Memphis exclusive East side business corridor, were just minutes from Beale Street and Downtown, Elvis Presleys Graceland, and area companies like Federal Express, International Paper, and Service Master. Fit for a King. Our brand new guest rooms are appointed to be clean and inviting! Featuring a smart modern d├ęcor with a Memphis theme, our accommodations boast a crisp white, warm burgundy, and soothing cream palette. Each room is equipped with free wireless High Speed Internet Access and free bottled water, a clear 32" LCD flat panel TV with cable, refrigerator, safe, coffee maker, iron and board. Youll love it here. Need anything? Weve got you covered with guest laundry, a fitness center, a business center, and a shop with anything you might have forgotten to pack. Well even help you plan a special event or business meeting. With five meeting rooms that can accommodate up to 80 people, including a 52-seat amphitheater permanently set with tablet armchairs, an executive board room and breakout space, we are the citys small meeting specialist.

Four Points by Sheraton Memphis East Rooms

Superior Room
Description not provided

Amenities

  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Outdoor pool
Dining
Restaurant
Services
Business center
Wake-up service
Meeting/Banquet facilities
FAX
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Safe
Telephone
Hairdryer in room
Cribs available
Iron
Ironing board
Smoke detectors

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Hotel Map

35.1027 -89.8664
Nearby airports
Memphis International Airport, (MEM), 7.00, MI;
Area description
Suburban

Nearby points of interest

  • Liberty Bowl Memorial Stadium: 6.4 mi
  • Beale Street: 10.4 mi
  • FedEx Forum: 10.7 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (33)

Ratings and reviews for Four Points by Sheraton Memphis East

Overall score

3.3 / 5
5.01.0
33 out of 33
Amenities:
3.4
Room cleanliness:
4.2
Hotel staff:
3.6
Room comfort:
3.8
Location:
3.5
Value:
3.5

76% would recommend to a friend.

Sort by:
Review of Four Points by Sheraton Memphis East

Reviewer score

3
5.01.0
NelsonMims
Evergreen, Al
Jul 7, 2014

Fourth of July Getaway

It was nice. The bathroom shower curtain was sour. We told the front desk about it, nothing was done. Housekeeping did not vacuum or change the sheets the whole time we were there. We were there a week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
3
Review of Four Points by Sheraton Memphis East

Reviewer score

3
5.01.0
Dianne 57
Memphis, TN
Jun 16, 2014

Convenient for Travelers

I enjoyed my stay. I chose this hotel because it was close to my daughter's home. She was unable to take me to the airport the following morning and had guests in town, so I decided to spend one night here due to their airport shuttle service. Staff had some difficulty finding my reservation in their system. Also, it was difficult to get into my room as there was a problem with the door handle. It appears to be an older property that has been refurbished and may require more maintenance. The room was clean and the bed was comfortable. The breakfast was nice and the shuttle was prompt in picking me up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Review of Four Points by Sheraton Memphis East

Reviewer score

4
5.01.0
Laura Minnis
Portland Maine
May 4, 2014

Came through in a pinch

My flight was canceled due to weather and needed a hotel at the last minute. Found this to be the best deal on a travel app and it provided a shuttle which proved to be invaluable in my current situation. The staff was friendly and they allowed me to have early check in due to my flight cancelation. Room was clean but as most mid priced hotels had the smell of residual cleaning products. Very good breakfast provided and I got to my flight in time in the am. Location was great, felt safe and it was close Midtown which is very nice. Also has a great restaurant in the shared front parking lot (Four Oaks). I'd stay here again if needed!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Four Points by Sheraton Memphis East

Reviewer score

4
5.01.0
Bad momma
Memphis,tn
Jun 20, 2013

Ok for quick weekend

Awkward location. Overall it was nice but the rooms were very small and I could hardly get out of the shower space was so tight.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
4
Shopping tip: Short drive from hotel

Good shopping n dining

Review of Four Points by Sheraton Memphis East

Reviewer score

4
5.01.0
Flo and gang
Australia
Mar 22, 2013

Ideal for a getaway

Good room size with luxurious king sized bed. We hit a Wed the hotel had a free BBQ & Beer for Happy Hour, that was a lovely gesture. Hotel maybe a distance away like 20 miles to downtown however, it's situated in a good spot where food is walking distance away and there's some shopping around as well. Visiting Graceland is some 40 mins drive away. Not too difficult if you have a car which you do anyhow. I would say hotel is an ideal choice and its price matches it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Money-saving tip: Short drive from hotel

Get a car and no distance will pose a problem!

Review of Four Points by Sheraton Memphis East

Reviewer score

2
5.01.0
mklamps
Business
China
Aug 7, 2012

Is it really a Sheraton ?

I am surprised .It is the first time to stay at this property and the last . Terrible bed --old ,worn out mattress and hot polyester sheets Terrible shower -- no water pressure on the 3 rd floor at 5a.M. -- hate to think what happens later in the morning Staff Attitude -- so-so

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Four Points by Sheraton Memphis East

Reviewer score

3
5.01.0
Memphis visitor
Long Beach, CA
May 30, 2012

Hotel Stay

This hotel had the sense that it was an older hotel trying to refurbish itself. The staff was very nice and accommodating. In our room everything was clean, the ac worked well, the bed was super comfy. However, the closet seemed older and needs a little tlc. In the bathroom the shower seemed older and during taking a shower water would go all over the bathroom because the guard wasn't very high, also the top shower head holder was broken. If you are short like me its not a problem, but the hubby had to stoop to take a shower. Trying to get into the hotel if you are not familiar with Poplar Road in Memphis is tricky, but once you get the hang of it it wasn't that bad. I thought they had a free continental breakfast but I was informed when we checked in that breakfast was 9.95. There is a really great restaurant called Blue Plate Cafe about a half a mile north of the hotel that was great!! We never ate at the hotel so I don't know how the food was. Overall it was a decent stay, with the little quarks I probably wouldn't stay there again. However, because the staff was quite friendly I just might.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
3
Dining tip: Short drive from hotel

Blue Plate Cafe, not too far away. Food was VERY good.

Review of Four Points by Sheraton Memphis East

Reviewer score

2
5.01.0
keshkesh
Huntsville, AL, USA
Apr 2, 2012

You can forget about Breakfast

On my last morning at the hotel- I went to get breakfast, only to learn that there was a charge for it , $22 for a omlet and some potatoes and sausage...ok, but the potato's were old and the sausage was disguisting. I went back to the room to grab my jacket and purse and tried to return but was told that I had to pay again if I was to re-enter. There was no sign that said this- and when I questioned the lady she proceeded to get rude and disrespectful. That was my FIRST and LAST time visiting this hotel. I will save my money for some place where the staff knows how to treat paying customers.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Review of Four Points by Sheraton Memphis East

Reviewer score

3
5.01.0
schultzy
kankakee, IL
Apr 2, 2012

Great location BUT

This was the perfect location right off the highway and across the street from Target and a few other good restaurants. Everything we wanted to go see was about 15 minutes away HOWEVER my boyfriends car was broken into and items were stolen from our car. I would recommend the hotel but would stress to bring ANYTHING important into the hotel with you and try to park in front.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Four Points by Sheraton Memphis East

Reviewer score

1
5.01.0
daveeeee
Business
Coral Gables, FL, USA
Feb 28, 2012

very clean

the cigarrete smell is really bad on the hall and coming from some rooms

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

Nightlife tip: Not Applicable

be very carefull in that town.

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