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Rate based on Check-in: May 23, 2013 Check-out: May 24, 2013

Crowne Plaza MEMPHIS DOWNTOWN

4 stars
300 NORTH SECOND STREET, MEMPHIS, TN 38105
Hotel Overview
Reviewer score
3.3
out of 5 28 reviews
MEMPHIS IN MAY BABY!!!!!

AS SOON AS I PULLED UP I EXPERIENCED EXCELLENCE..VALET DRIVER OPENED MY CAR DOOR AND WHILE CHECKING... See full review

  • MEMPHIS MEKA
  • May 17, 2012
Weekend Getaway

My friends and I enjoyed our weekend getaway at the Crowne Plaza Hotel. It is conveniently located... See full review

  • Guitarcrazy
  • Oct 1, 2012
Elegance and entertainment in West Memphis

This 11-floor hotel, known for exceptional service and extensive amenities, offers sumptuous accommodations with first-rate furnishings, an outdoor seasonal pool, free wireless Internet access, a full-service restaurant and bar, ballroom, and more than 5,000 square feet of meeting space. Guests enjoy easy access to all of downtown Memphis' attractions.

Highlights
  • Crowne Plaza Sleep Advantage bedding
  • Free Wi-Fi access throughout the hotel
  • Outdoor pool and fitness room
  • Meeting space and business center
Rooms

All 230 rooms, including three suites, feature melt-away Crowne Plaza Sleep Advantage bedding, complimentary wired and wireless high-speed Internet access, a 32-inch flat-screen television, MP3 player connectivity, well-lit work desk and ergonomic chair, and dual-line speaker phone with private voicemail.

Features

River City Café, a relaxing full-service restaurant and bar, specializes in American Southern cuisine. Restaurant choices nearby include steaks at Butcher Shop, barbecue at The Rendevous, and new Southern at McEwen's Restaurant.

 

World-famous Beale Street tempts guests with its eclectic mix of clubs and restaurants, all within walking distance of the hotel. Other nearby attractions include FedEx Form, Mud River Island Park and Mississippi River Museum, National Civil Rights Museum at the Lorraine Motel, and Children's Museum of Memphis.

Transportation
  • Memphis International Airport (11.6 mi/18.7 km)
  • Complimentary downtown shuttle service
  • Vintage trolleys and traditional buses, Memphis Area Transit Authority
Nearby attractions
  • Pink Palace Museum and IMAX Theatre (6.7 mi/10.8 km)
  • Elvis Presley's home, Graceland (8.9 mi/14.3 km)
  • Memphis Zoo (3.7 mi/6 km)
  • Memphis Botanic Garden (9.7 mi/15.6 km)
  • The casinos in Tunica, Mississippi (28.6 mi/46 km)
Business
  • 5,800 square feet of meeting space with four break-out rooms
  • Tennessee Ballroom, measuring 2,400 square feet, accommodates 250
  • Full-service business center with copier and facsimile services available
  • Complimentary Wi-Fi access

Amenities

  • Outdoor pool
General
Executive level
Ice machine
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
ATM/Cash machine
Safe deposit box
Shops/Commercial services
Tour desk
Porters
FAX
Overhead projector
White board
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
In room movies
Temperature control
Ironing board
Bath tub

Recommendations for you

Customers who viewed Crowne Plaza MEMPHIS DOWNTOWN also booked these hotels.

4 stars Memphis Marriott Downtown
Reviewer score 3.8 out of 5
3 stars SpringHill Suites by Marriott Memphis Downtown
Reviewer score 4.0 out of 5
3 stars Holiday Inn Select MEMPHIS-DOWNTOWN (BEALE ST.)
Reviewer score 3.4 out of 5

Hotel Map

35.1524 -90.0479
Nearby airports
Memphis International Airport, (MEM), 12.00, MI, S;
Area description
Downtown, downtown

Nearby points of interest

  • Beale Street: 1 mi
  • FedEx Forum: 1 mi

Dining

Rhythm & Blues Restaurant and Bar
Located in the hotel lobby, our restaurant serves a variety of dishes and offers an extensive beverage menu. Check out our daily specials and join us every Thursday evening for Karaoke! The restaurant is open daily for breakfast, lunch and dinner. Break
Rendezvous
A Memphis tradition since 1948. Friday lunch features complimentary red beans and rice. Famous charcoal broiled pork ribs, chicken, beef brisket, and Greek salads. Wine and beer available. Tuesday through Thursday 4:30pm until 10:30pm, Friday 11am until
Blues City Cafe
Ribs, steak, catfish and tamales. Has been featured on the Food Network and the Travel Channel.
Flight Restaurant and Wine Bar
Innovative concept of food served in three part "flights", a method of sampling and comparing entrees, desserts and wines. Lunch dishes are named after cities. Open for lunch Monday thru Friday 11am until 2pm and dinner 5pm until 10pm. Closed for lunch
Blue Plate Cafe
Classic southern home cooking.
Alcenias
Some of her customers favorites are salmon crouquettes, pickled tomatoes, chicken and waffles, bread pudding, lemon icebox pie, sweet potato cobbler, apple butter and peach preserves, just to name a few. Open Tues through Friday 11am until 5pm Saturday Br
Rhythm & Blues Restaurant and Bar
Sample one of our refreshing cocktails or beers. You can relax with friends or watch a game while enjoying a beverage.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (28)

Ratings and reviews for Crowne Plaza MEMPHIS DOWNTOWN

Overall score

3.3 / 5
About the scores
28 out of 28
Amenities:
3.3
Room cleanliness:
3.8
Hotel staff:
4
Room comfort:
3.6
Location:
3.6
Value:
3.1

75% would recommend to a friend.

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Review this hotel
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4

Would recommend

Guitarcrazy
St. Louis, MO
Oct 1, 2012

Weekend Getaway

My friends and I enjoyed our weekend getaway at the Crowne Plaza Hotel. It is conveniently located and has a perfect price range for a fun weekend. The staff was courteous and helpful to all our needs. We will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4

Would recommend

spaniel
New York, NY
Jun 4, 2012

Great Stay!

The room was clean and comfy but the hotel walls are thin so a little noisy. Staff was great and the shuttle picks you up and drops you off everywhere around downtown Memphis.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

1

Would not recommend

Super grannie
Chico, Ca.
Jun 3, 2012

Not what we expected.

Totally off the beaten path, was suppose be be dntwn. NOT, had to pay daily for parking????? dont understand that, service was UMMM, bar outrageous in price and did not even know what a Grasshopper was. And the cost was outrageous, was very hot, air conditioner was loud. Over all I would not recommend this Hotel.......

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

5

Would recommend

MEMPHIS MEKA
ST.LOUS,MO
May 17, 2012

MEMPHIS IN MAY BABY!!!!!

AS SOON AS I PULLED UP I EXPERIENCED EXCELLENCE..VALET DRIVER OPENED MY CAR DOOR AND WHILE CHECKING IN THE BELLHOP IMMEDIATELY TOOK MY BAGS STRAIGHT TO MY ROOM. I ARRIVED TWO HOURS EARLY AND THE RESERVATION SPECIALIST IMMEDIATELY CHECKED ME IN SO THAT I COULD GET SETTLED. THE ROOM WAS WELL STOCKED AND CLEANED ON A DAILY BASIS. GUEST SERVICES EVEN CALLED THE ROOM TO MAKE SURE THAT EVERYTHING WAS EXCEPTIONAL. I WOULD MOS DEF STAY HERE AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

3

Would not recommend

Zully
Business
Toronto, ON, Canada
Apr 26, 2012

Was expecting better from Crowne Plaza

The Staff was awesome, location not bad but the room was below average for the money and was like staying in 2-2.5 * Motel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Dinning was OK BECAUSE THEY HAVE A SHUTTLE TO DROP YOU OFF AND PICK UP WHICH WAS NICE BUT NECESSARY AS THERE IS NOTHING CLOSE TO THE HOTEL OTHERWISE.As for shopping NOTHING that even the shuttle can drop you off at.

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4

Would recommend

Bear dog Harley
Lockhart, Texas
Mar 15, 2012

Great time with sister

Hotel staff was the greatest! Very friendly and able to answer questions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

3

Would recommend

nixie
Boston, MA
Feb 6, 2012

Great staff makes this place

Everyone working at this hotel was super helpful and incredibly nice. The downtown location (near the Main St. trolley) and free shuttle make it easy to get around. Just call the front desk to book a tour of Graceland, Sun Studio and other big attractions. The hotel itself is what you'd expect. Basic amenities like a pool, small gym and restaurant. The room was clean and comfortable and had free wifi. Overall a good place to stay when you don't want to blow a ton of money, but expect quality service and convenience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Money-saving tip: Short walk from hotel

Cross through the Marriott next door to get to the trolley. For $1 it will take you within walking distance of everything downtown.

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

3

Would not recommend

Pedaas
Searcy, AR, USA
Sep 6, 2011

Unimpressed

Checking in was very simple. The girl at the front desk went through the motions but did not go out of her way to be friendly. When we entered the room it smelled badly like mildew or sour laundry. The room was very small and the bed was awful. I really expected more for $200 a night. The "breakfast for 2" was a voucher for the restaurant. I really expected more. There are much nicer hotels much closer to Beale if that is what you are there for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Dining tip: Long walk from hotel

We ate at "Flight". Great experience.

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

3

Would not recommend

Snapmike
Boston, MA
May 9, 2011

The good, the bad and the ugly.

The wife and I went for weekend getaway to the birthplace of rock n' roll. The Crown Plaza was a fair hotel. The good part was it's location and shuttle service. It was about 1/2 a mile from Beale St and they had a car that would drop you off and pick you up. Problem is they would only pick up until midnight which is just when Beale St is heating up! You could walk back to the hotel but its risky. The beds were comfortable and the room was clean. The staff was also very friendly. The bad was that the air conditioning did not work properly in room. It got warm in there and the unit was just circulating the room air. The controls didnt work on the unit. I also did not enjoy paying $10 a day to park my rental car in a hotel that, in my opinion, was way over priced. The ugly was the plumbing had a minor malfunction that could have turned very ugly were it not for my quick thinking by turning off the water valve.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
1
Dining tip: Short drive from hotel

Charles Vergos Rendezvous Restaurant. The best BBQ brisket I've ever tasted. Reasonable prices as well. They get you in and out quickly so you can hit the party on Beale St sooner rather than later.

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4

Would recommend

Anonymous
Memphis, Tenn.
Apr 7, 2011

Vacation to see Graceland, and Sun Studi

It was a pleasant experience. The staff is very helpful and friendly. They have free coffee in the lobby every morning. They are located close to everything that we wanted to see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

We went to see Graceland, Sun Studios and Beale st. Each attraction was very close to the hotel.

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