Rate based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

Crowne Plaza MEMPHIS DOWNTOWN

4 stars
View map of 300 NORTH SECOND STREET, MEMPHIS, TN 38105

Hotel Overview

Reviewer score
3.5
out of 5
53 reviews
vacation

We had a wonderful stay at the Crown Plaza. The service of the shuttle was AWESOME! The drivers... See full review

  • Erica W.
  • Apr 6, 2015
Terrific Stay

Everyone was very friendly and courteous. The staff was very professional and they took the time to... See full review

  • Nickcolodean
  • Nov 28, 2014
Elegance and entertainment in Downtown Memphis

This 11-floor hotel, known for exceptional service and extensive amenities, offers sumptuous accommodations with first-rate furnishings, an outdoor seasonal pool, free wireless Internet access, a full-service restaurant and bar, ballroom, and more than 5,000 square feet of meeting space. Guests enjoy easy access to all of downtown Memphis' attractions.

Highlights
  • Crowne Plaza Sleep Advantage bedding
  • Free Wi-Fi access throughout the hotel
  • Outdoor pool and fitness room
  • Meeting space and business center
Rooms

All 230 rooms, including three suites, feature melt-away Crowne Plaza Sleep Advantage bedding, complimentary wired and wireless high-speed Internet access, a 32-inch flat-screen television, MP3 player connectivity, well-lit work desk and ergonomic chair, and dual-line speaker phone with private voicemail.

Features

River City Cafe, a relaxing full-service restaurant and bar, specializes in American Southern cuisine. Restaurant choices nearby include steaks at Butcher Shop, barbecue at The Rendevous, and new Southern at McEwen's Restaurant.

 

World-famous Beale Street tempts guests with its eclectic mix of clubs and restaurants, all within walking distance of the hotel. Other nearby attractions include FedEx Form, Mud River Island Park and Mississippi River Museum, National Civil Rights Museum at the Lorraine Motel, and Children's Museum of Memphis.

Transportation
  • Memphis International Airport (11.6 mi/18.7 km)
  • Complimentary downtown shuttle service
  • Vintage trolleys and traditional buses, Memphis Area Transit Authority
Nearby attractions
  • Pink Palace Museum and IMAX Theatre (6.7 mi/10.8 km)
  • Elvis Presley's home, Graceland (8.9 mi/14.3 km)
  • Memphis Zoo (3.7 mi/6 km)
  • Memphis Botanic Garden (9.7 mi/15.6 km)
  • The casinos in Tunica, Mississippi (28.6 mi/46 km)
Business
  • 5,800 square feet of meeting space with four break-out rooms
  • Tennessee Ballroom, measuring 2,400 square feet, accommodates 250
  • Full-service business center with copier and facsimile services available
  • Complimentary Wi-Fi access

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Tour desk
Porters
FAX
Overhead projector
White board
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Temperature control
Ironing board
Bath tub

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Reviewer score 3.7 out of 5

Hotel Map

35.1524 -90.0479
Nearby airports
Memphis International Airport, (MEM), 12.00, MI, S;
Area description
Downtown, downtown

Nearby points of interest

  • Beale Street: 1 mi
  • FedEx Forum: 1 mi
  • Liberty Bowl Memorial Stadium: 4.6 mi

Dining

Rhythm & Blues Restaurant and Bar
Located in the hotel, our restaurant serves a variety of dishes and offers an extensive beverage menu. Check out our daily specials! The restaurant is open daily for breakfast, lunch and dinner. Breakfast hours: 6am until 11am Lunch hours: 11am until 4p
Rendezvous
A Memphis tradition since 1948. Friday lunch features complimentary red beans and rice. Famous charcoal broiled pork ribs, chicken, beef brisket, and Greek salads. Wine and beer available. Tuesday through Thursday 4:30pm until 10:30pm, Friday 11am until
Blues City Cafe
Ribs, steak, catfish and tamales. Has been featured on the Food Network and the Travel Channel.
Flight Restaurant and Wine Bar
Innovative concept of food served in three part "flights", a method of sampling and comparing entrees, desserts and wines. Lunch dishes are named after cities. Open for lunch Monday thru Friday 11am until 2pm and dinner 5pm until 10pm. Closed for lunch
Blue Plate Cafe
Classic southern home cooking.
Alcenias
Some of her customers favorites are salmon croquettes, pickled tomatoes, chicken and waffles, bread pudding, lemon icebox pie, sweet potato cobbler, apple butter and peach preserves, just to name a few. Open Tues through Friday 11am until 5pm. Saturday Br
Rhythm & Blues Restaurant and Bar
Sample one of our refreshing cocktails or beers. You can relax with friends or watch a game while enjoying a beverage. Enjoy our extended hours and late night limted menu now served from 10PM until 12 midnight.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza MEMPHIS DOWNTOWN

Overall score

3.5 / 5
5.01.0
53 out of 53
Amenities:
3.3
Cleanliness:
3.9
Hotel staff:
4.1
Comfort:
3.8
Location:
3.7
Value:
3.2

75% would recommend to a friend.

Sort by:
Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
April W.
Business
Red Bud
Apr 17, 2015

Crowne Plaza

such a great hotel! it could not have a better location for downtown Memphis!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

5
5.01.0
Erica W.
Business
N/A
Apr 6, 2015

vacation

We had a wonderful stay at the Crown Plaza. The service of the shuttle was AWESOME! The drivers were polite, helpful with the sites to take in and on time with every call. Hotel service itself was good as well as in the dining area. Overall stay was GREAT! Thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
Louie's Family
Business
N/A
Mar 22, 2015

Great getaway

Overall the hotel met our needs and expectations. Secure parking, super friendly staff, very clean, good room service, easy to find, close to attractions, would recommend to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
Kimberly R.
Business
N/A
Jan 5, 2015

good last minute spot

My stay was good. The people were friendly , even on New Years Eve!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
1isamarie
Business
Ridgeland
Dec 16, 2014

good "go-to" hotel

my hotel of choice when i travel for business to East Memphis area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

5
5.01.0
Nickcolodean
Business
West Memphis, AR, USA
Nov 28, 2014

Terrific Stay

Everyone was very friendly and courteous. The staff was very professional and they took the time to explain everything to me in a incise matter.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

3
5.01.0
Memphis Visitor
Business
PA
Nov 8, 2014

OK. Just OK.

Quite a few things didn't work in my room. Most irritating was the slowest flow of water in the bathroom sink. Staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
Intl. Travel Brigade
Business
Chicago
Sep 22, 2014

That's Good Stuff

Five of us shared two rooms for the night of a friend's wedding at the Memphis Zoo. We picked this hotel because we wanted something a bit nicer that was close to downtown. Our friend advised us not to stay close to Beale street, but she's a bit of a worrier. The location was pretty good. Right off the highway, I think it was about 15-20 minute drive from the airport. Getting around the city was fairly inexpensive, we used Lyft and Uber which got us to the Zoo and Midtown for under $10. We also walked to Beale street on Sunday, and although it was a long walk, it wasn't bad. We did not use the shuttle because we weren't sure how far it would go and we were pressed for time, but that is also an option! We did not spend a lot of time in the hotel, but we did eat in the restaurant. Just burgers, they were good. Personally, I would have liked an earlier check-in time and a later check-out time. Just spending one night meant that we were at the hotel for maybe 15 hours. The front desk staff in the evening was extremely friendly and helpful. The morning staff was very polite and accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
1isamarie
Business
Jackson, MS
Sep 16, 2014

Glad we tried a new place to stay!

great hotel, close to all the action! you won't be disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza MEMPHIS DOWNTOWN

Reviewer score

4
5.01.0
Julie mom on a mission
Business
GR, MI
Sep 7, 2014

Mom just passing thru

The hotel was in a very busy part of downtown Memphis. It was under construction, so it was very dusty and could have been vacuumed more. The staff was exceptionally friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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