Clarion Hotel Memphis

the room is not very big but it is clean. the furniture and equipment is kind of old. it would be better if there is microwave and refrigerator in the room. the environment is quite and safe. anyway, this hotel is good for its price

I will never stay or recommend this hotel.When i reserved our room,it said pet friendly,$10.00 a night .When i went to check in,I was told it would cost me $100.00 a nite non-refundable for my dog.I told them i was not going to pay that since the web site had $10.00 per nite.I only paid the 10.Our first room had ants in the bathroom and spiders in the bed.I went down and told them,they gave us another room.This was a handicap room.No hot water,the shower was hand held.It had a hose that sprayed water over the curtain,flooded the bathroom.had to use all but one towel to soak up the water.I was very unhappy about my stay.The only good thing was a cracker barrel next door to the hotel.

The front desk clerk was very busy. She was very nice and took great care of us. But we had no hot water the next morning.

Everyone there was really nice and helpful. The hotel is older but has all you need plus. The hot tub and pool were great and we will be back there when we are in town. Thanks to all the staff.

The low points: The remote control didn't work for the TV. When pushing the volume on the TV, the TV would turn off. The lobby and hallways were very cold as if you were outside. My iron didn't work and when I called to get another one the front desk said they would bring one up. After waiting and waiting, I went down and got it myself. They had it sitting on the front desk counter. Everytime I wanted to use their internet, a kid that belonged to one of the employees was using it. On my last day there, I left my room and when I went back I couldn't get back in the room so I had to get my key reprogrammed. They didn't make my bed one morning but they cleaned up the room. The hotel is in need of some upgrading. It was in not so modern condition. High points: The room was pretty clean overall. The employees were friendly. For the price, it was ok. I doubt I will stay there again unless they modernize the hotel. Clarion carries a good name so they need to make this hotel look as good as the name it carries. The outside will fool you.

We arrived to find we almost had the place to ourselves, even during the weekend not more than 20 cars in the parking lot. Staff was excellent, appeared they didn't have anyone else to wait on. Hotel dining was poor, depending on the chef, last night there was fair, look else where for food. Hotel had a run down look to it, fit and finish needed in many areas (exit door at the rear was missing the lock and held open with a brick, security provided by a roving night clerk). Price was great, but you get what you pay for, if I were on buisness only looking for a place to crash, maybe again.

Although our room was pre-paid online, we were asked for a credit card @ check-in. Along with my driver's license, the clerk also made a copy of my credit card! My husband politely asked for the copy so we could destroy it- no need for a copy of that. When we got to our room, it was not the one we had booked (king, non-smoking). We got a double instead. We were told they were all out of king rooms, but the clerk called shortly and said that one was available. When we moved to the king room it was a little run down and slightly icky, but overall not too bad. The hotel itself wasn't bad either, for a place to lay your head. It was at least in a decent neighborhood. Also, quite a good distance from Beale-about 11 miles.