Westgate Myrtle Beach Oceanfront Resort

Among the worst travel experiences I can recall. Myrtle Beach did not disappoint ... but the Westgate did. Please understand that there is a difference in the 'Hotel' and the 'Resort' don't be fooled, the hotel is a mess, mold on the wall, slow draining sinks, poor WiFi connections (if you can get it to work). We had to change rooms twice and the breakfast omelet looked as if it was cooked in old cooking oil ... on the other hand the ocean view was great. Don't think I want to stay with Westgate again.

My recommendation would be to print your confirmation and make sure the desk clerk is aware of your room assignment. I booked a Two Bedroom OCEANFRONT Villa and received an Oceanview room. The desk clerk mentioned that when I booked through another company it should have been an oceanview room. It was like I was being punished for booking through another company.

This was my second time staying at the Westgate. The first time was a girl's weekend out and we did not have an oceanfront room. If you don't get oceanfront, you'll get a view of Family Kingdom which isn't necessarily bad either, especially at night when the park lights up. My husband and I stayed this week and got an oceanfront room on the third floor. The view was great and the room has been updated. We were very impressed. I wish there were more options for king-size regular oceanfront rooms without more upgrades. We had two double beds and obviously needed only one. There also was no microwave in our room, but there was a mini-fridge. Most standard rooms have microwaves and we brought food that needed microwaving. We normally stay at the Landmark Resort, but for five days, we needed something a little less expensive. I only have two complaints; one is that there are no indoor pools and only one hot tub. It was very windy during our visit and although the pools are heated, I had no desire to swim much (my husband didn't mind the wind at all). It would also be nice if there was a continental breakfast as their breakfast items are pricey. The Westgate is located near the heart of Myrtle Beach, which has pros and cons. You are required to park across the street in a parking lot and crossing the street is a pain. My second complaint was at the front desk upon check-in. My husband and I are under 25 and although I am visibly (six months) pregnant, the young man (who looked under 25 himself) at the desk required us to sign a form saying we wouldn't cause noise complains or serve alcohol to those under 21. That was fine as we do not drink, but he called it a "don't be stupid" agreement. For someone that is visibly pregnant to have to sign a "don't be stupid" agreement and have it be called such was insulting. My husband was not offended and perhaps it's my emotions right now, but being talked down to when we are paying as much money as the next couple is unnecessary. Next time, we will find a place that has a parking garage on the same side of the street as the hotel and indoor pools. If you need a good, clean, affordable getaway, try the Westgate.

Loaction was excellant to all the shops and entertainments

Great stay at the Westgate. Room had everything we needed and get location.

The hotel must be going thru changes. There were no pictures in the room or halls. There was no toilet paper holder, it just hung out on the counter:/. It was not too easy to find ice or a vending machine. The vending machine we found ha d maybe 10 items and way over priced.

The view was awesome for the price. Friendly staff. I would revisit this hotel again

Hotel was absolutely amazing. The room took our breath away with how modern and updated it was as well as the amazing view we had from our balcony. Definitely plan on coming back next year.

Everything was good but that we have to move like 6am after getting in after 11:30pm the Friday after check in. The Ac unit didn't work but after the front desk was informed they moved us into a better room. Room service was oh so great wow the cook did his thing we loved every bit. I will look to return in wormer weather.

It was okay but the consistent sign up for condos questions became irritating very quickly.