Rate based on Check-in: May 27, 2013 Check-out: May 28, 2013

Crowne Plaza PHILADELPHIA WEST

4 stars
4010 CITY AVENUE, PHILADELPHIA, PA 19131
Hotel Overview
Reviewer score
3.8
out of 5
44 reviews
Great stay!

I only stayed one night here, but it was a very enjoyable stay. The location is very convenient to... See full review

  • Lauren Loves To Travel
  • Dec 30, 2012
Great Hotel

Wonderful Staff. They are all kind and respond quickly to address your needs. Room and environment... See full review

  • Mayla
  • May 30, 2012
A good night's sleep and easy access to Philly west suburbs or Center City

Located just off of Interstate 76, next door to a popular park, the Crowne Plaza Hotel Philadelphia West is centrally positioned between downtown Philadelphia and nearby suburbs and universities. The 100-percent nonsmoking property provides guests with its unique Sleep Advantage Program , free wireless high-speed Internet access, a fitness center, an indoor pool and whirlpool, an on-site bar and grill and a business center. Parking is complimentary for guests, and laundry facilities are also available on-site.

Highlights
  • Complimentary high-speed Internet access throughout hotel
  • Indoor pool, whirlpool and fitness center
  • Unique room amenities include eye masks, drape clips, lavender spray and a nightlight
Rooms

The completely nonsmoking Crowne Plaza Philadelphia West offers 337 guest rooms and suites, all decorated in muted tones and dark-wood furniture. Standard amenities include complimentary high-speed Internet and work desks. Beds have pillow-top mattresses and luxury linens. Televisions include premium channels and pay movies. Other standard amenities include a coffee-maker, hair-dryer and iron/ironing board. All guests are also provided with complimentary newspapers.

Features

The hotel provides guests with the Crowne Plaza Sleep Advantage Program, featuring comfortable new beds appointed with seven pillows, a plush duvet and high-thread-count sheets. Guests also receive guaranteed wake-up calls within five minutes of request, or the room is free. Quiet-zone floors ensure no noise during sleeping hours, and sleep aids such as an eye mask, drape clip, earplugs, lavender spray and a nightlight are standard amenities.

Dining

The hotel's restaurant, Avenue Grill & Bar, provides a full selection of Continental American cuisine for breakfast, lunch and dinner. The lounge offers an extensive wine list and signature drinks, as well as draft beers from local microbreweries.

Transportation
  • Amtrak 30th Street Station (5.7 mi/9.2 km)
  • Greyhound Bus Terminal (6.7 mi/10.8 km)
  • Philadelphia International Airport (15 mi/24.1 km)
Attractions
  • Fairmount Park (across the street)
  • St. Joseph's University (2 mi/3.2 km)
  • Philadelphia Museum of Art (5 mi/8 km)
  • Pennsylvania Convention Center (6.5 mi/10.5 km)
  • Kimmel Center for the Performing Arts (6.7 mi/10.8 km)
  • Historic District (7 mi/11.3 km)
Business
  • Multiple conference and meeting rooms
  • Dedicated meetings director
  • Business Center
  • High-speed Internet access
  • Catering services
  • Audio/Visual equipment

Amenities

  • High-speed internet
  • FREE parking
  • Indoor pool
  • Smoke-free policy
General
Smoke-free policy
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Safe deposit box
Shops/Commercial services
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
FREE parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Hairdryer in room
In room movies
Temperature control
Bath tub

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Reviewer score 4.0 out of 5
Reviewer score 3.6 out of 5

Hotel Map

40.0076 -75.21
Nearby airports
Philadelphia International Airport, (PHL), 15.00, MI, SW;
Area description
Suburban, suburban

Nearby points of interest

  • Please Touch Museum: 2 mi
  • Philadelphia Zoo: 2.4 mi
  • Philadelphia Museum of Art: 3.3 mi
  • Eastern State Penitentiary: 3.4 mi
  • Rodin Museum: 3.7 mi
  • The Barnes Foundation: 3.8 mi
  • The Franklin Institute: 3.9 mi
  • University of Pennsylvania: 4 mi
  • Cathedral Basilica of SS. Peter and Paul: 4.1 mi
  • Penn Museum: 4.2 mi
  • Mutter Museum: 4.2 mi
  • Pennsylvania Academly of the Fine Arts: 4.4 mi
  • Masonic Temple: 4.5 mi
  • Walnut Street Theatre: 4.6 mi
  • Rosenbach Museum and Library: 4.6 mi
  • Please Touch Museum: 2 mi
  • Philadelphia Zoo: 2.4 mi
  • Philadelphia Museum of Art: 3.3 mi
  • Eastern State Penitentiary: 3.4 mi
  • Rodin Museum: 3.7 mi
  • The Barnes Foundation: 3.8 mi
  • The Franklin Institute: 3.9 mi
  • University of Pennsylvania: 4 mi
  • Cathedral Basilica of SS. Peter and Paul: 4.1 mi
  • Penn Museum: 4.2 mi
  • Mutter Museum: 4.2 mi
  • Pennsylvania Academly of the Fine Arts: 4.4 mi
  • Masonic Temple: 4.5 mi
  • Walnut Street Theatre: 4.6 mi
  • Rosenbach Museum and Library: 4.6 mi
  • Rittenhouse Square: 4.7 mi
  • Kimmel Center for the Performing Arts: 4.8 mi
  • National Constitution Center: 5 mi
  • Christ Church: 5.1 mi
  • Libery Bell Center: 5.1 mi
  • National Museum of American Jewish History: 5.1 mi
  • Independence Hall: 5.2 mi
  • Fireman's Hall: 5.2 mi
  • Arden Theatre Company: 5.3 mi
  • Independence National Historical Park: 5.4 mi
  • Morris Arboretum: 5.9 mi
  • Philadelphia Cruise Terminal: 6.6 mi
  • Citizens Bank Park: 7.4 mi
  • Wells Fargo Center: 7.7 mi
  • Veterans Stadium: 7.7 mi
  • Lincoln Financial Field: 7.7 mi

Dining

Avenue Grill
Open daily for breakfast, lunch, dinner and room service, the Avenue Grill is serving up some of the best cuisine in town! Located on our lobby level, the Avenue Grill dishes up perennial favorites like crab cakes and steaks, along with seasonal specials
Avenue Grill
The Lounge in the Avenue Grill offers up an extensive wine list and signature drinks, as well as featuring draft beers from local microbreweries.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (44)

Ratings and reviews for Crowne Plaza PHILADELPHIA WEST

Overall score

3.8 / 5
44 out of 44
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4
Value:
3.6

86% would recommend to a friend.

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Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
LREE
Guadalajara, Jalisco, México
Apr 18, 2013

Location

Although the hotel is not located close to the landmarks of Philadelphia, it offers a city shutle service every hour and coming back is easy using public transportation. The area is nice and a lot of restaurants are within walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Dining tip: Short walk from hotel

Try the see food restaurant across the street from the hotel

Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
Pgh445
Pittsburgh, PA
Apr 2, 2013

Very nice

We were visiting my sister in Ardmore for Easter weekend, and this hotel was nicely located. I am not sure why this happened (perhaps because the hotel was busy that weekend), but they gave us a room on the top floor, which included access to the Executive Lounge, which is a small room stocked with various snacks and drinks. It ended up being a really nice perk for my 3 kids. The kids also loved the pool, and while it wasn't the fanciest hotel room I have ever encountered, I felt that the room was clean and the hotel staff was friendly. Even though the hotel was busy, we didn't have any problems with excessive noise in the halls. There is a Target next door, which was handy when I had to run out to buy swim goggles for the kids. We also ate at the TGI Fridays, which shares the same parking lot. There are other restaurants within walking distance (Starbucks, etc). Overall, we were very pleased - we would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
Arleydreamer
Business
Ireland
Mar 10, 2013

Business trip

Check-in staff & porter were very helpful, we arrived early and were given our room immediately. The room was on the second floor, beds were very comfortable. Room was clean and there were plenty of towels and toiletries. Great coffee/tea making facilities. Free wifi and access to printers and PC stations at no extra cost were a bonus. We ate breakfast in the hotel each morning and once again the staff were helpful and the food was plentiful including healthy options! We ate one evening meal there which was also of good standard. The hotel was located conveniently for our business trip, however it cost roughly $40 each way to travel to the nearest large Mall for shopping or sightseeing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

TGIF located in front of hotel as were a number of other eateries.

Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

5
Lauren Loves To Travel
Tampa, FL, USA
Dec 30, 2012

Great stay!

I only stayed one night here, but it was a very enjoyable stay. The location is very convenient to the highway, and you can walk to many places. I especially liked that there is no fee to park there overnight. I went down to the hotel bar for dinner and a few drinks, and it was very nice. The front desk staff was very friendly. I would definitely stay here again when I am back in town!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are many places to eat that are a very short walk from the hotel, like Friday's, Pei Wei, California Pizza Kitchen, Starbucks, Potbelly's, and Chipotle. There is also a Target next door.

Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

3
Southern Dad of 2
Upstate, SC
Dec 10, 2012

Weekend in Philly!

Chose this hotel because of star rating and proximity to airport and Lincoln Financial Field. Location is fine, plenty of shopping and restaurants in the area. Room was small, paper thin walls, and a drunk fest everywhere you looked. I would not recommend for families! Staff seemed to just observe, no security presence at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
DKYIE
Norwich, NY 13815, USA
Aug 27, 2012

PHILADELPHIA CONCERT TRIP

ARIVED LATER THEN EXPECTED AND WAS QICKLY CHECKED IN. ROOM WAS CLEAN AND EVERYTHING WORKED. ALWAYS ASKED IF I NEED HELP AND THE MORNING I WAS TO CHECK OUT MY RECEIPT WITH A THANK YOU WAS SLID UNDER MY DOOR. WOULD STAY AGAIN HERE

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
Eli the flower
LA
Aug 23, 2012

College entrance

The morning staff said that they could not acommodate us because the entrance time was 4:00 pm and it was barely 9:30.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
Xfiler
Mitchellville, MD
Aug 14, 2012

Excellent stopover

The location was perfect for us because we needed to get up and continue our journey on Rte. 476. The staff was very friendly and accommodating. We like the elevator security. Did not like being charged for use of microwave and refrigerator, as we are Priority Club members. We did appreciate very much the late checkout time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

5
Mayla
Business
Florida
May 30, 2012

Great Hotel

Wonderful Staff. They are all kind and respond quickly to address your needs. Room and environment were always clean. The location was perfect. I have no complains.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza PHILADELPHIA WEST

Reviewer score

4
Curtis Wayne
Business
Grand Rapids, MI
Mar 23, 2012

Great for a Layover

The stay was fine, although the fruit for breakfast was terrible!(room service) It tasted like vinegar...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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