Wolcott Hotel

Regarding the hotel room: There was not even enough room to change your mind. We asked to upgrade to a larger room even if the price was more, and were told we HAD the largest room. O and the view two run down sky scrapers so no natural light. Just felt trapped.

I was in NYC for the US Open and chose the Wolcott Hotel because of its close proximity to Penn Station. I stayed there for 4 days, 3 days too many. Upon arrival, the staff clearly didn't care to help you with anything. It wasn't so much that they were unfriendly, but more, they just didn't care about you or providing you with a good stay. I asked for directions and was given a map only, nothing verbal. I asked for 2 wake up calls and didn't get either one. When asked what happened, the desk person just shrugged his shoulders. Our room was not ready by 3pm, time of check in, and they made me feel like it was my fault for staying at the hotel. How dare I choose the Wolcott Hotel. Well, I won't be staying there every again.

My wife and I spent a night there after a concert in the city. Where do I begin? First, the guy at the reception desk was stoned-faced and kept minimum eye contact. Way to welcome your guests! The women were friendlier but seemed out of it. The room was cold, depressing with really thin blankets. In the early morn a weird noise emanating from somewhere woke us up along with the cold room temperature. The original molding on the ceiling was perhaps once beautiful but now it was covered with so many layers of paint that it looked like it was constructed by a mentally-challenged ape out of play-doh. The bathroom is big enough for two wheelchairs and there's a bench in the bathtub. My wife discovered that one of the wrapped soap was wet and used. The general vibe of this place is that of a retirement home. Definitely not recommended for anyone under 50.

The hallways stunk literally. The ac in the room was old,, and I came down with allergys that ended me up almost in ER before leaving. I would sneeze when in the room,, and eventually came down with closed ears,, and very swollen throat. Water puddled in the tub shower window. Otherwise the bed was very comfy. I have stayed in many other hotels for same price with much better quality.

So the price was reasonable. And usually people put if you are only going to sleep there than it is a good value. This is not one of those hotels. Check in was excellent, they had our room ready before check in time. The problem comes when it is time for bed. The bed was so hard. The people I stayed with, we actually fought over who was going to get to sleep on the couch! After spending all day walking around the city a comfy bed is all I wanted. The room itself was nice and the hotel lobby was beautiful. The only other big problem I had was that they do not hold your luggage for you. They have a place, a locker, that you can pay for, but they do not hold your luggage like all the other hotels in NYC do. For the same price, and usually less, you can stay somewhere else that has a much more comfortable bed and they hold yoor luggage until you are ready to leave the city.

The rooms were very small. The air conditioner worked very poorly. The hallway had a very unpleasant oder. The housekeeper was pleasant, but she knocked on the door a few times while we were still in the room. The front desk staff was not very friendly and did not greet us nicely upon arrival. The complementary breakfast of muffins and coffee was tasty, although there were only a few places to sit. I understand that this was only a two-star hotel and that I should not have expected too much in the way of amenities. The problem is, that everything in NYC is overpriced, especially the hotels. It is impossible to get a good value for your money.

Too smelly

We booked two rooms with two separate beds in both. Our rooms were located on the other side of two doors that went to a stair case. First; it was hard to get the luggage through the self-closing doors that opened up onto each other. Second; the rooms looked very dingy and so did the bathrooms. We don't think that they had been renovated like the ones we peeked into next to the elevator. We tried to change rooms, but there were none available. After a couple of nights in NYC, we left town. When we returned to NYC for one more night, we stayed at a different hotel.

The good news is that it is walking distance to the Mid-town sights and theatre district. The bad news is that it is on the edge of a tougher neighborhood. It is a very old hotel, which has its charm, but its problems as well. Small rooms with very old bathrooms. The window AC unit was so loud it made normal conversation difficult. On the other hand, it drowned out street noise.

Room was tiny with no desk and a barely functional bathroom. Tub dripped all night, the fitness center was even more of a drip.