Wellington Hotel

Had a few problems with the Hotel, when we returned to our room on the Thursday there was a Gentleman "painting" and grouting in the bedrooms/ bathroom all our personal belonging were taken out of the wardrobe and placed on the beds I was livid the hotel changed our room but wasted time for us. The staff at Reception are not very helpful and it takes a long time for anything to be resolved. They just need to have a bit more customer support then it would be fine. I have stayed there before and had no problems.

Most convenient of any midtown hotels. Perfect for those spending most of their time out and about.

Everything about this hotel, except its excellent Midtown Manhattan location, felt universally ordinary, and sub-par considering its setting and the price. Not only was there a fee for WiFi, but the room was small, the closet was small, the bathroom was small (with hardly any shelf space and a glass cup wrapped in paper - barely a step up from a motor lodge). There were food crumbs in the crevices of the chair and along the floor boards above the carpet, which made the whole cleanliness of the hotel feel below effort.

The hotel cafe was a little basic but the staff were very friendly and the food was good. The location of the hotel was excellent, minutes from Central Park and Fifth Avenue, and a short walk from Times Square. Our room was large and comfortable, with plenty of drawer and closet space. Tea and coffee making facilities in the room would have been good, but I don't know if this is standard in American hotel rooms.

Extremely helpful staff, Fantastic location, after reading others reviews, i was a bit anxious, well, all unnecessary, ... for a start how long do u stay in a hotel for long anyway? It was great value, for what you get, the location in 7th ave, is just right few blocks away from central park and ten from times square. The subway is right outside the front door. Will definatley book this hotel again and recommend it to anyone any a tight budget, or for a hotel in a good location.

Location perfect for walking into midtown Manhattan for shops and Central Park. Room very small, tired and dated but perfect as a base for a couple of nights sleep which is what we had paid for. Plenty of hot water and clean towels provided on a daily basis. Due to hurricaine Sandy, flights got cancelled and hotel were not particularly helpful or empathetic when we requested to extend our stay. We totally understood that everyone was in the same boat, but that 'typical' american customer service just wasn't there when we were told that they weren't taking any other reservations, despite that all airports were closed and so nobody could either leave or arrive into NYC and we were already their customers............overall, a bit over rated but they thrive on their location.

Perfect location. Very good staff. A few were more off-putting than necessary. Nice rooms and beds.

Well considering it was a good deal compared to other hotels in NYC i can't complain too much!! Took my girlfriend for her birthday, and was immediately disappointed with the room itself in as much as it was very small and very dated, however when in NYC you are rarely in your room and it was very clean and was attended to every day by staff. The location is superb, only a few blocks south of Central Park, two streets east of 5th Av and only a 10min stroll into Times Square.

I booked for a single, but luckily got a suite with a single bed room and lounge area plus a kitchenette for the same price. The Room and Bathrrom was clean, comfortable. Internet in the room is unfortunately not complementary, nor was business center. The staff were alright, but perhaps I was expecting a bit more from a prestigious looking hotel.

I like the location of the hotel and the size of the rooms. For an older hotel it seemed up to date. It was clean and the staff was friendly.